Welcome to DiSC Personale Profile System
Presentation af Niels Hannemose Lecturer at VIA University College in Denmark - in management and • communications at Diploma Programmes, including EBA (Engineers Business Administration) and Diploma Program in Project Management Certified instructor in tools and methods for collaboration and team • building (including the DiSC Personal Profile System and Belbin Team Roles) Trained coach in the systemic/narrative method • 15 years of consultancy experience in the development of leaders and • specialists in public and private companies
The Agenda Today 09.10 – 14.45 • Introduction to the DiSC Personal Profile System • The theory behind DiSC • Coffee break • Learn about your own DiSC profile (filling out the profile) • Exercise – get to know yourself a little better • 12.00 – 12.45: Lunch • Focus on Team-work with DiSC: Improving your collaboration skills • More theory about DiSC • Exercises – how to communicate with your customers, colleagues – and even your boss • 14.45: End of programme – and Coffee break >
Why deal with DiSC Personal Profile System? • Understand your own behavior and understand how your own behavior affects other people • Understand, respect and appreciate individual differences • Develop strategies for enhanced cooperation • Increase efficiency in task performance by strengthening relationships to other people
Behavior Body Language Speech Manner Behavior Job Family Private Hobby Relationships
The very first meeting 5 x 20 = the way you contact other people The first 20 words • The initial 20 seconds • The upper 20 centimeters • The 20 first movements • The 20 first step> • "You never get a second chance to make a good first impression “
Behavior - is observable and visible to other people 60 50 40 30 20 10 0 Manner Speech Body Language
The Body Language speaks…
…or even shouts!
Words do not count… Aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer ae at the rghit pclae. The rset can be a ttoal mses and you can sitll raed it wouthit a porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe. Amzanig huh?
Some times words can do magic… A commercial example!
The way we emphasize words… Please say the words: HVAD VIL DU NU IGEN? HVAD LAVER I BØRN?
The Johari Window What other What other people know people do not about me know about me Known and OPEN HIDDEN accepted by myself about The public The private myself area area Unknown or UNKNOWN BLIND not accepted The unknown The blind by myself area about myself area
Behavior Our behavior is visible to other people We are being judged/condemned by out behavior Thoughts and intentions do not count What we do = what we are Trust/mistrust depends on our own behavior
The DiSC model How one perceives … Oneself in relation to the environment More powerful Less powerful
The DiSC model How one perceives... The environment: Favourable Unfavourable
The DiSC model How one perceives … Oneself: More powerful FORMATIVE BEHAVIOUR The environment: The environment: Unfavourable Favourable EVALUATIVE BEHAVIOUR ACCEPTING BEHAVIOUR Oneself: Less powerful ADAPTIVE BEHAVIOUR
The DiSC model How one perceives … Oneself: More powerful Dominating influential The environment: The environment: Unfavourable Favourable Conscientious Steady Oneself: Samvittighedsfuld Less powerful
The DiSC model Sees challenges and obstacles to be overcome Seeks to change, clarify or control things Sets focus on creating an environment conducive to the desired results. Any resistance is overcome. DOMINATING BEHAVIOUR (D)
The DiSC model Sees some propitious/favourable circumstances where he/she can influence things together with others Tries to persuade or influence others Focuses on achieving results by persuading others and involving them in collaborative work INFLUENTIAL BEHAVIOUR (i)
The DiSC model Sees some propitious/favourable circumstances which he/she wishes to preserve unchanged Seeks as far as possible to collaborate, support, agree with others, and maintain stability Focuses on tasks which can be carried out in collaboration with others STEADY BEHAVIOUR (S)
The DiSC model Sees some unfavourable/hostile circumstances, which he/she does not wish to try to change Seeks to work within established rules and guidelines to ensure quality and precision Focuses on working within familiar conditions to enhance the quality of products or services. CONSCIENTIOUS BEHAVIOUR (C)
DiSC Personale Profile Group Exercise Introduce yourself to your group colleagues and discuss the following: • How does your DiSC profile meet your expectations? What do you think is right – wrong? • How does the profile match your perception of • yourself as a consultant/teacher etc.? • your group colleagues’ perception of you? • job expectations now and in a future job? Discuss one person's profile at a time – and use the DiSC Matrix to put words to your observations of the typical behavior of the person.
Your Classic Profile It is not dangerous... The Classic Profile is not a test Measures your self-perception There are no bad profiles (all are equally good) Describes the influence of some psychological motives and drives on our behaviour (DiSC ) The result is not shown to others without your permission
Your Classic Profile Counting up the result Count up the different symbols in the ‘most’ -column on page 3 and enter the result in the ‘most’ -space Count up the different symbols in the ‘least’ -column on page 3 and enter the result in the ‘least’ -space Calculate the difference between the numbers of symbols found and enter Danish version: the result in the difference column See page 24 Remember to insert the sign + or -
Your DiSC Classic Profile The graphs Insert the numbers from MOST in Graph I Insert the numbers from LEAST in Graph II Insert the DIFFERENCES in Graph III Draw a circle round the highest of the four plotting points in Graph III Note the axis on which the highest plotting point lies
Look at Graph 3 and find your highest plotting point score (D, i, S, C). Read about your highest plotting point Mark any words which you think do not apply to you Read about your second highest plotting point, if relevant. Remember: this is not a description of you, but of the style of behaviour that most closely resembles that which you apply in the situation you have chosen. For example:
Your DiSC Classic Profile The three graphs - Graph I Based on the MOST-answers Could be: – The behaviour I believe is expected of me in the chosen situation, based on •The surroundings’ expectations (boss, colleagues, customers, staff etc.) • My own expectations (what I would like to be like, the ideal self I strive towards...) If I practise, I will become .... (future)
Your DiSC Classic Profile The three graphs - Graph II Based on the LEAST -answers Could be: – The behaviour that is most natural to me, based on my accumulated experience in this, or similar, situations. – This behaviour occurs when, for example: • I do not have to play a role or live up to anyone’s expectations, but rather can do what pleases me most in the situation in question. • I am put under pressure in this situation and react instinctively, i.e. I revert to what I know/my experience. My experience... (past)
Your DiSC Classic Profile The three graphs - Graph III Based on the most and least answers Is: – My self-perception in the situation – My most and least answers combined
Expectations and roles Graph II: Graf III: Graf I: Expectations Expectations in Expectations in outside the the actual the role/Future role/Past situation/Present
DiSC Personal Profile Preparing a meeting Imagine that you have arranged a meeting with a customer who has a DiSC profile with high D i, S or C. The purpose of the meeting is “to sell” your ideas/your concept to the customer by motivating your meeting partner. • What is important to your meeting partner • when you prepare yourself for the meeting? • during the actual meeting? • when you follow up on the meeting? • What should you do to make the other person comfortable and create confidence in you? • How do you work efficiently with people who have a high D, i, S or C profile?
DiSC Personal Profile for Anders
The DiSC model C = conscientiousness Primary motive: Characteristics: quality/precision analytical and factual Afraid of: attentive to standards and detail mistakes, lack of method, diplomatic criticism from colleagues, cautious emotionally charged situations businesslike/reserved Wants: hungry for knowledge reliable to be right Limits: overview security over-critical towards self and others praise for completed tasks indecisive risk minimisation lack of creativity the support of authority, including printed matter, reference works etc.
DiSC Personal Profile for Bo
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