Disaster Relief Practice, Disaster Management Interventions- Knysna Municipality 14 Septem 14 September 2017 ber 2017
Presentation Outline: • Incident overview • Sharing experiences • Disaster Recovery Strategy • Social Cluster ‐ “Where it all started” • Demand and Supply Methodology • Resources Tracker • Value chain • Social Relief Programmes • Gaps and Challenges • Comments and Questions?
Incident Overview Fires started in the early hours on the 7 th of June 2017 in the forestry plantations at 1. Kruisfontein. While fighting the above fire, the Fire Department despatched the Sedgefield Fire Department to attend to a vegetation fire near Karatara, and after that a third fire was reported as burning in the Barrington/ Elandskraal area. 2. Due to the weather conditions and the drought the extent of the fire spread exponentially across the whole KM within hours of the start of the incident. 3. The fire spread to a total of 35 areas across the Greater Knysna from Sedgefield all the way to Brakenhill and across the municipal boundary towards Plettenberg Bay. 4. Part of our Disaster Management Plan is the composition of a JOC (Joint Operation Centre) and to have regular operational meetings, where the committee assist with additional functions, under the guidance of the Disaster Coordination Team. 5. Evacuation was done in numerous areas across the Greater Knysna area during the first four (4) days of the fire. Focus was on saving life’s , evacuating members of the public in excess of 10 000 out of the path of the fire.
Sharing experience 1. During the first two (2) Weeks immediately after the fire, we experienced an unpresented willingness to assist the Knysna Community with emergency aid, driven by humanitarian spirit. Our citizens, neighbours, throughout the Province and many other South Africans have poured their love and support into Knysna by sending water, food, clothes and other donations. This becomes a challenges in itself. 2. Numerous Organizations, assisted in both raising and distributing aid that was divided into food parcels, clothing, toiletries, necessities for infants and blankets. Ward Cllr can play a vital role. 3. Given the scale of the response and the efforts of the numerous people and organizations, it was impossible in the aftermath of the disaster to coordinate the numerous efforts of receiving and distributing relief. 4. Part of the JOC Disaster Recovery Strategy was to establish six (6) working clusters to deal with the matters at hand .
Disaster Recovery Strategy 1. Infrastructure Cluster 2. Economic & Tourism Cluster 3 . Social Cluster 4. Communication & PR Cluster 5. Security Cluster 6. Finance & Economic Cluster
Social Cluster Where ere it all started it all started Ch Challen llenge: M Municip nicipalit lities do not have do not have the cap the capacity city to deal to deal wi with th it. W . We have have our ow our own store facili n store facilities, ties, onl only deal dealing wi g with maintenance materials, but th maintenance materials, but coul could d not not deal w deal with th this m this magnitude of itude of aid. aid.
Social Cluster: Currently Knysna LM Bitou LM Programme GRRI Workstreams Chairpersons Work Groups (& Chairpersons) point of point of Managers entry entry Work group 1.1 Psycho‐Social Support Services (Una Petersen/Adriana Petersen) Work group 1.2: Social Relief of Distress and donations management (Caersar Sauls) Marie Hendricks Humanitarian Kenneth 1 Secundi: Mzukisi Lizel Smith Mark Fourie Assistance Mazaleni Work group 1.3: Communication and Skosana Databases Management (Willbet Josephs) Work group 1.4: Volunteers management and Experts co‐ ordination (Cleone Vansten)
Sharing experience, Cont. • Between 6 June and 11 June 2017 as part of disaster management a relief management team/Human Aid management structure was constituted by members of the Knysna JOC/ Multi –Disciplinary Incident Management Team. • By 11 June 2017 the RMT working group consisting of public officials (from all 3 spheres of government) and skilled private sector volunteers worked non ‐ stop on putting systems in place to manage the demand, supply, distribution and coordination of this in relation to human aid. The RMT and working group had a clear focus and attempted to bring a near uncontrollable process of aid influx to some order. • It was recommended to the decision makers in the social development cluster to hand over the entire relief management process to (an) expert aid organisations who may have enough capacity to implement and manage the system and processes further to reduce wastage, public disorder and reduce environmental and health risks related to the humanitarian crisis in Knysna and adjacent affected areas (Plettenberg Bay and beyond). The professional advice of the RMT is to appoint an expert aid organisation or network of organisations to lead a central relief office with all the necessary resources combined with operational teams throughout the value chain. • Work done by the RMT working group will be handed over to the organisations who will be given the mandate to lead the process.
Demand & Supply Management: Sourcing, Distribution & Logistics, Paper trails Centralising information & agreed 1 Sourcing inventory list will support planning & targeted sourcing . 2 Distribution Drop‐Off Routing DO Points to manage the distribution Centres or 3 routing & storage sites. DO Points Off loading & Alt. Sub‐Sites Storage 4 Sorting & Goods are coming in either as bulk Sorting Zones packs, or as smaller packs or mixed Inventory Mx @ Drop‐Off packs. These need to be sorted (picked & 5 Centres or Picking & packed) according to inventory list. Alt. Sub‐Sites Packing 6 Packed goods are either stored, or issued Public Storage to Public Distribution Centres based on Distribution/Evac /Food Prep PUSH (Emergency) or PULL (Order). 7 Centres Distribution to Verification of beneficiary Needs . Goods (Public Order Public distributed to public. Policing required) INVENTORY ORDER FORM ISSUED & FORM RECEIVED FORM
Sharing experience; resource tracker RESOURCE TRACKER ‐ DISASTER RELIEF SUPPLY Nr Organisation Contact Person Contact Number Physical Address Email Address Description of Type of Relief Aid 1 CWSA Knysna Delvi‐Lee Rhodes 044‐382‐1177 69 Waterfront Drive cwsaknyMw1@cyberperk.co.za Counselling 2 Department of Social Development Denovia Sinclair 044‐382‐0056 04 Demar Building, Main Road Knysna Denovia.Sinclair@westerncape.gov.za Counselling services Yolandi Malgas 083‐477‐1781 Yolanda.Malgas@westerncape.gov.za 3 Roundtable/Kloppers Peter Bester 079‐336‐0170 Round table club house, Lilly park knysna info@homecaretaker.co.za Food Gretha Terblance 073‐000‐1933 54 main Rd, knysna Toiletries Sanitary items Clothing Water Beds Bedding Starter Kits 4 FAMSA Karin du Plessis 044‐382‐5129 21 spring street, knysna swknysna@famsa.org.za Trauma Support and counselling 5 Knysna Labour Center Sarie Le‐Chat UIF 044‐302‐6800 13 Clyde st, knysna central sarie.le‐chat@labour.gov.za COIDA Employees on Database for rebuild projects Shaun Petersen 083‐968‐7015 Courtney st, George SASSA cash payment 6 SASSA shaunp@sassa.gov.za School Uniforms Sassa replacement cards Water Re‐connection 7 Knysna Municipality To be confirmed To be confirmed To be confirmed Electricity Re‐connection
Sharing of experiences VALUE CHAIN OF RELIEF AID FOR AFFECTED HOUSEHOLDS From day 1- From day 1- • Determine Needs of Affected Households (DEMAND FOR AID) STEP 1: • Register households on one database (Survey) This should Thi should • Verify Demand (Call Centre) • Capture on expanded survey STEP 2: have been have been • Populate Resource Tracker ‐ which Staeholder can provide relief? • Data Drop of Demand Profile of Affected households to resource team STEP 3: dealt with by dealt with by • Supply Value Chain • Determine logistics of each type of relief as part of the supply of relief STEP 4: DSD/or DSD/or • Register each resource supplier on app • Use Knysna Relief Aid App to populate supply of relief to affected households (linked to ID & contracted by contracted by STEP 5: cellphone number VERIFIED DEMAND) • Log resource supply by every stakeholder them them to a to a • Profile of resource provided and resources required (BETTER PLANNING & MORE EFFECTIVE USE OF STEP 6: LIMITED RESOURCES) service service STEP 7: • Household acknowledges receipt on app with supplier providers. providers. • Aid Dashboard • Management report in terms of resource tracker & demand profile for next 6 months STEP 8:
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