DEVELOPING LMI CAPACITY DISCUSSION WITH THE ONTARIO MINISTRY OF ADVANCED EDUCATION AND SKILLS DEVELOPMENT NOVEMBER 3, 2016
ABOUT THE NYC LABOR MARKET INFORMATION SERVICE We help education and workforce practitioners and policy makers make data-driven decisions to help the students and jobseekers they serve to achieve success in the labor market. We do this by providing: Consulting Research Portfolio and Program Alignment - Industry and Occupation Reports - Data Use Organizational Development - Labor Market Overviews - Information T ools In-demand Occupations - Issue Reports Career Exploration T ools (Maps And - - Brochures) Occupational Profiles -
EVOLUTION OF THE NYCLMIS 2006: Workforce Investment Board commissions Research on stakeholder data needs 2007: Concept and funding streams developed 2008: Executive Director Hired 2008-2011: LMIS strategy, products and services determined by City government 2011-2012: LMIS operates as a partnership with a workforce collaborative of Deputy Mayors and their respective agencies 2012: LMIS becomes independent from City and evolves into current form
NYCLMIS: INDUSTRY REPORTS COMPONENTS BY TOPIC Role and importance to the local economy Organization of the sector Employment and wage trends and projections Occupations, skill needs, and advancement pathways Workforce demographics Recommendations
NYCLMIS: LABOR MARKET OVERVIEWS PURPOSE Identify unmet skill needs in five strategic sectors Gather recommendations from industries for improving higher education programming and opening channels of communication COMPONENTS Industry Definition Industry Drivers Current and Emerging Trends Employment and Wage Trends Occupations Skill Needs Strengths and Deficits of College Graduates Implications for Higher Education Cross-Sector and Industry-Specific Findings Recommendations to Colleges and Universities
NYCLMIS: INFORMATION TOOLS
NYCLMIS: INFORMATION TOOLS
NYCLMIS: PORTFOLIO ALIGNMENT CONSULTING Assessing the demand for new postsecondary programming in New York City Associate degrees in behavioral health and public health - Cross-listed project management courses for business, computer science and construction - management programs Positioning a new M aster’s Degree in Social Work - Aligning the City’s career and technical education (CTE) portfolio with current and projected industry demand Decoding and programming industry skill needs CTE) Aligning health care, education, engineering tech skills for placement and career advisement Developing youth and young adult industry partnerships for out of school out of work adults
NYCLMIS: ORGANIZATIONAL DEVELOPMENT CONSULTING Demand-Side Immersion Academy: With workforce organizations on becoming strategic users of labor market intelligence Real-Time LMI Technical Assistance: With multiple states in the US on incorporating real- time labor market information into LMI offerings. Young-Adult Sectoral Employment Program: With workforce partnerships on developing demand-informed programming for out-of-school, out-of-work young adults Family Self-Sufficiency Pilot Program: With housing agencies in three cities across the US, developing coaching capacity to help residents set concrete goals and advance their educational attainment and careers
LESSONS LEARNED: ESSENTIAL CHARACTERISTICS OF THE LMI SHOP Objective and balanced Rigorous and accurate Clear and communicative Plugged into the local, regional, national and global economic and policy contexts Rooted in and responsive to the needs of its stakeholders Any other values/standards important to the local scene?
The Ontario government must take a leadership role in developing and making generally available high quality labour market information so that everyone can make better decisions based on timely, relevant, and understandable information. The Panel strongly encourages the Ontario Government to use the Forum of Labour Market Ministers (FLMM) to drive this important reform. Building the Workforce of Tomorrow , The Premier’s Highly Skilled Workforce Panel, 2016.
LESSONS LEARNED: THE PREPARATORY WORK ASSESS NEEDS AND ASSETS User group data needs and usage - Catalogue existing LMI and economic assets that can address these needs – localities and nationally - DETERMINE OPTIMAL ORGANIZATION AND (INTER)DEPENDENCIES STRATEGIC PLAN Mission Strategies Priority user groups (this will ultimately determine scope and strategies) FUNDING SOURCES AND LEVELS Operating versus project funds Appropriateness to the scope of the mission ADVISORS AND SUPPORTERS T echnical and stakeholder supporters needed Strategic planning and adherence to the plan Champions Fundraisers
USER GROUPS DECISIONS SUPPORTED BY LMI LMI NEEDS PUBLIC SECTOR Allocation of dollars In-Demand Occupations BOARDS AND Prioritization of programming Staffing Patterns MANAGERS Planning service types Employment Projections LMI USER GROUPS AND USES Alignment with economic development priorities Wage distribution Population barriers for different populations EDUCATIONAL Course development In-Demand Occupations MANAGERS Portfolio alignment Largest sectors Skills alignment Breakdown of educational requirements Skill needs WORKFORCE Sector selection MANAGERS Allocation of staff time Course development Board and brand development FRONTLINE STAFF Outreach and recruitment methods Ideal candidates Assessment methods Staffing challenges Focus and scope of training Openings and turnover Job development Population barriers Employer lists BUSINESSES Location and expansion Educational composition of the workforce Diversity planning Geographic distribution of industry Recruitment Recruitment
DATA TYPES MEASURES POTENTIAL CHOICES AND SOURCES CHALLENGES SUPPLY LABOR FORCE Size Household surveys Frequency LMI USER GROUPS AND USES Participation rates Survey sampling and geography Unemployment Demographics Educational attainment and skills EDUCATIONAL Occupational alignment Administrative data Education-occupation crosswalks PROGRAMS Number of graduates Program surveys Frequency Household surveys Survey sample and geography Industry informants DEMAND SKILLS Employability Industry informants Granularity Occupational Real-time LMI Geography Technological Occupational databases Prevalence by occupation Household or business OCCUPATIONS Past, present, and projected Occupational surveys Geography employment Real-time LMI or vacancy NOC-title alignment Wages surveys INDUSTRIES Past, present, and projected Administrative data Confidentiality and competition employment Business surveys Self-employed Industry drivers Industry informants
LESSONS LEARNED: BUILDING USERS’ CAPACITY AWARENESS Define LMI in terms users can understand - APPRECIATION Help users understand the variety of applications - COMPETENCIES Basic 101 training - Responsible data use - Provide advice and consultation about organizational information flow - CONTINUAL DEVELOPMENT Set the table for information sharing among user groups - Field questions and disseminate the answers -
USING LMI: WORKFORCE DEVELOPMENT FRAMEWORK P REPARING THE S TAFF & S ELECTING THE C ONNECTING TO AND S ELECTING THE SECTOR CUSTOMER FOR ORGANIZATIONAL CANDIDATE KEEPING EMPLOYMENT EMPLOYMENT DEVELOPMENT Demand Intelligence Outreach Program scope Fund development justification sharing Board Constituent fit Recruitment Program content Job development development Organizational Organizational fit Assessment Program format Placement identity Career-coaching Staff selection and Orientation Retention and training supports
LESSONS LEARNED: NAVIGATING TRADEOFFS INDEPENDENCE FROM GOVERNMENT NEED FOR COOPERATION NEED FOR RESOURCES COMPLIANCE AND EVALUATION INFORMATION DISSEMINATION CLIENT FACING PUBLIC FACING EXTERNALLY DETERMINED INITIATIVES SELF-DETERMINED INITIATIVES DEVELOPING NEW DATA DISTILLING EXISTING DATA PROVIDING USER PLATFORMS FOR EXISITING DATA RESEARCH FUNCTIONS CAPACITY BUILDING FUNCTIONS GEOGRAPHIC SPECIFICITY HIGH AND/OR QUANTIFIABLE DATA RELIABILITY TIMELINESS MIXED METHOD APPROACHES CURRENT AND PAST CONDITIONS FORWARD LOOKING BREADTH OF SERVICE DEPTH OF EXPERTISE RIGOR ACCESSIBILITY
OTHER CONSIDERATIONS BRAND - Identity represents the work - Reaches key user groups - Protecting the brand integrity ADVOCACY AND SYSTEM BUILDING EFFORTS - Protect existing data sources - Ensure data quality - Reduce redundancies - Build cooperative arrangements - Share best practices
ORGANIZATIONAL PROLIFERATION
THANK YOU! Lesley Hirsch Director, NYC Labor Market Information Service CUNY Graduate Center 365 Fifth Avenue, Room 6202 New Y ork, NY 10016 212.817.2031 lhirsch@gc.cuny.edu
Simplicity has its plus sides.
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