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The role of senior management in building a probation organization working alongside international experts Developing Effective Capacity Building in Probation CEP Conference Tbilisi May 2019 Steve Pitts and Leo Tigges Consultants in


  1. The role of senior management in building a probation organization working alongside international experts Developing Effective Capacity Building in Probation CEP Conference Tbilisi May 2019 Steve Pitts and Leo Tigges Consultants in Community-Based Justice

  2. Agenda • Why this project? • Project approach • Project Interim Results • Developing the model • General Remarks • Domains and Structural Issues • Practice Hints • Questions? • Next Steps

  3. Why a Project on Probation Development? • Growing recognition of the importance of Probation • Energy and resources invested by national and international bodies • Little insight to discern different approaches and their effectiveness. • Lack of common language to discuss approaches (paradigms) to capacity building, current delivery, effectiveness, next steps • Aim to develop, test, and refine a model of development including a common language for capacity building in probation • Also - personal drive, on part of the project leaders, to reflect on work so far

  4. The Project Methodology • Brief Literature Review • Develop initial model based on international guidance • Study visits to five European countries, enriched by experience of working in other countries • Meet with key stakeholders (probation, justice chain including judiciary, ministerial, NGO/civil society, academic, international institutions e.g. EU, C.o.E, OSCE, people involved in capacity building) • Study essential documents • International workshops with important stakeholders • Contributions and reflections from international Academic Board and experienced colleagues • Refine model and develop recommendations for future projects

  5. The Model - Overview • Probation Rules of Council of Europe (2010) of utmost importance • Reframed content graphically … • 4 “Domains” (Areas of Responsibility) of Probation • 4 Enabling Aspects • Insight into national and international contexts that influence probation development in each jurisdiction

  6. European Probation Rules – Contents Include: • Preamble, Scope, definitions • Basic Principles and Aims • Organisation and Accountability • Areas of Responsibilities and Specific Tasks • Processes of Supervision • “Resources” including staff and training • Partnerships • Complaints procedures, inspection and monitoring • Research and evaluation • Work with the media and the public • Glossary and explanatory memorandum

  7. Project Interim Results - Model Development -

  8. Probation - 4 Domains (Areas of Responsibility) 2. Community Supervision: Community Orders Conditional/Suspended Prison Sentence with Supervision 1. Pre-Trial and Pre- Sentence: Bail Information Pre-Sentence Reports 4. Prison Sentence: 3. Prison Sentence: Post-release Community Prison Stage – Liaison, Reports, Stage – Supervision & Support Preparation for Release Reintegration

  9. Probation - 4 “Enablers” or Conditions Results

  10. 4 “Domains” or Areas of Responsibility, 4“Enablers” or Co Condit itio ions

  11. Project Interim Results - Refining the Model and Learning so far -

  12. 4 “Domains” or Areas of Responsibility, 4“Enablers” or Co Condit itio ions, , and Co Context xts

  13. Learning so far … general remarks • EU accession procedures can be used to bring about real changes in probation (experts are listened to) • International experts can open up discussions and develop long term perspectives • Larger scale/longer term projects can add support to strategic planning and implementation • Political support, management and delivery capacity are crucial to implementation and sustainability • In some countries all the stimulating and favorable factors to develop probation seem to come together, sometimes accidental • A minister who worked in the European Institutions • The political will to break with the past • A committed leadership to bring about changes • An urgency to reduce the prison population • The willingness of the diaspora to help • The absence of bigger problems that claimed priority over probation • A sizeable group of youngsters who want to do things differently • ……..

  14. Learning so far … Domains (Areas of Responsibility) and Tasks • Developing a holistic view of probation (all Domains) helps to explain probation concept and to maximise positive results • Developing work with more vulnerable groups (e.g. juveniles, women) strikes a chord and is an introduction to other, sizable target groups (adults) • Early use of CS may promote judicial and public acceptance (understandable as a “real” sanction) • Parole (early release) has value (reduces pressure on prisons) – but may be used late in sentence, and with low risk cases only • EM can be also understood (but can hinder other developments)

  15. Learning so far … Supporting Conditions and Context • Vital work elsewhere (e.g. police and prisons) may detract and divert attention from probation • Justice chain partners may see new probation service as competitor or even adversary • Traditional emphasis on control and supervision takes time to evolve to include rehabilitation and inclusion • Impact of Scale (country size) – longer communication chain, less face to face contact, takes longer to effect change • “Standing” of and confidence in probation, and adequate budget, will develop over time

  16. Learning so far … Practice Hints - 1 • Encourage donor coordination • Local staff of donor organisations can have an essential role in ensuring effective targeting and coordination of effort • Beneficiaries frequently need and value both material support (e.g. computers, software, cars) and practice knowledge and content • When several donors are involved it can be helpful to address these needs in a complementary way • The Domains and Enablers Model supports donor coordination (common language and analysis) • Involve whole justice chain ánd political level from beginning • Study Visits (especially involving justice partners) • Utilise (regional) pilots to generate ownership and experience

  17. Learning so far … Practice Hints - 2 • Foreign experts provide knowledge and inspiration, but only adaptation (not copying) creates local ownership; • Continuous training is important (but not sufficient) • Make sure probation is included in EU accession requirements • Make use of the “zeitgeist” (spirit of the time) • Encourage interpretation of the law to include probation activities (are laws seen as restrictive or permissive? Willingness to work to boundaries of the law) • Probation “Champions” can really make a difference! Make an effort in involving frontrunners! • State Agencies do Change! • Don’t give up!

  18. Learning so far … Practice Hints - 3 • Value of “on the spot” advice/support; • Advisers need to be receptive to address upcoming issues immediately (coaching, involving specialist experts) • The value of relationships, especially making use of long- standing links and diaspora • The value of longer time involvement of the same experts (“never change a winning team”) • The value of leaders/experts from countries that have also experienced probation development • Don’t hide mistakes; openness can add to your record of being reliable

  19. Questions To what extent do these practice hints reflect your own experiences? Can you identify other important good practices - or practices to avoid?

  20. Project Next Steps … Visit 1 more country Meet with EU and Council of Europe Refine Model and good practices Prepare final report and validate by Project Board Publish Report

  21. Thank you for your attention

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