MFC Services Presentation Capacity building for MFIs, banks, networks and associations
Building responsible financial institutions We support microfinance institutions, credit unions and banks to deliver more effective, What We Do more responsible finance to poor and low- income communities. We deliver capacity building services in a number of ways, including: CEO Club In-house Internal (peer learning staff training of platform for training trainers MFI leaders) Open Facilitating the Institutional Launching workshops, process of seminars, management local training social training consulting centers innovation courses
Assessments Capacity Building Microfin: Business planning & financial modelling Financial MFI financial analysis management Fundamentals of accounting Internal control and audit & accounting Investment readiness Making profitable loans Credit Clients business and loan analysis Delinquency management management Essentials of rural and agricultural microfinance Credit scoring training Risk MFI financial risk management management Risk Management training
Capacity Building Strategic marketing for MFIs Marketing New product development and product costing Effective market research Effective HR management Strategic Staff incentive systems management & Making microfinance work: governance Managing for improved performance Client Introductory workshop Advanced client protection protection & Developing your SPM strategy social European Code of Conduct performance
Capacity Building Strategic Improving customer service Financial education counselling and training management & “Plan Your Future” training of trainers governance Gender Empowerment Energy efficiency, cleanand renewable energy New product Housing finance design
Assessments Understand your strengths and gaps to improve practice. Our assessment services Our institutional include: assessments generate a picture of your current Client protection (Smart practice in relation to assessment) international benchmarks Social performance (SPI4) and best practice, and help you create an action plan European Code of Conduct to increase your Housing microfinance product effectiveness. evaluation
Responsible Finance Our capacity building offering includes services that help MFIs to protect their clients from harm, and deliver social value in line with their mission. This includes: Advice on action-plans to Support to develop the tools members who complete a and skills needed to deliver self-assessment financial education to clients Developing responsible Developing national financial finanance strategies, education strategies, defining social performance sector-wide campaigns, measurement and trainings, management systems counselling tools and staff training, Operational assessments institutional evaluations, training to increase alignment and researching clients’ with client protection needs for financial education principles
Results to Date Our work to date includes: 800 workshops, trainings and seminars delivered 500 microfinance institutions trained 20 microfinance networks and associations trained 6,000 microfinance professionals trained 50 institutional assessments completed 150 consulting assignments completed
Our Team English 3 languages Russian Polish Financial education Management 15 trainers & Housing microfinance Client protection consultants Social performance management Gender Product development Market research Strategic planning for SPM across the EU, 30 countries CEE & CA
Leading the Curve We use our research results to inform the development of new financial products and policies that improve access to financial services. We conduct: Quantitative Enterprise and and MFI Market surveys qualitative surveys research studies Demand for Demand for Supply side: financial financial financial service providers, services (credit, services (credit, including banks and deposits, deposits, MFIs microinsurance) microinsurance) Demand side:low- Access to finance Access to finance income people, Over-indebtedness Over-indebtedness microfinance clients Entrepreneurship Entrepreneurship
Contact us Contact us today to discuss how we can support you to increase your effectiveness through our assessment and capacity building services. Microfinance Centre Noakowskiego 10/38 00-666 Warsaw, Poland +48 22 622 34 65 microfinance@mfc.org.pl www.mfc.org.pl @MFC_Network
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