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Creating an Accessible Destination Gillian Scotford and Jane Cooper Hello! Gillian Scotford Jane Cooper World Summit on Accessible Tourism - Brussels 1-2 October 2018 3 Our organisations: World Summit on Accessible Tourism - Brussels


  1. Creating an Accessible Destination Gillian Scotford and Jane Cooper

  2. Hello! Gillian Scotford Jane Cooper World Summit on Accessible Tourism - Brussels 1-2 October 2018 3

  3. Our organisations: World Summit on Accessible Tourism - Brussels 1-2 October 2018 4

  4. Our inspiration: Tom and Sam Megan World Summit on Accessible Tourism - Brussels 1-2 October 2018 5

  5. We identified a number of problems: • We wanted to visit places, but: • Accessibility information was hard to find • The Information available was often inaccurate • This created a lot of work • Visits could be disappointing and stressful • Sometimes we avoided visits altogether World Summit on Accessible Tourism - Brussels 1-2 October 2018 6

  6. ‘Euan’s Guide’ access survey 2017 found that: • 92% lack confidence visiting new places • 93% search for accessibility information • 85% won’t visit if it is missing! World Summit on Accessible Tourism - Brussels 1-2 October 2018 7

  7. We decided to solve those problems! • £10,000 funding from Derbyshire County Council • Many months of research • The Accessible Derbyshire website was created! World Summit on Accessible Tourism - Brussels 1-2 October 2018 8

  8. Our website has information on accessible… Food and Drink Toilets Accommodation Activities Transport Days out World Summit on Accessible Tourism - Brussels 1-2 October 2018 9

  9. We became a registered charity • To give confidence • To help us to raise funds • To help with campaigning World Summit on Accessible Tourism - Brussels 1-2 October 2018 10

  10. We developed partnerships, including …. World Summit on Accessible Tourism - Brussels 1-2 October 2018 11

  11. We launched ‘The Big Push’… • 2 year project across our area • In partnership with key organisations • Raising awareness • Raising funds • To make our area THE most accessible World Summit on Accessible Tourism - Brussels 1-2 October 2018 12

  12. Amazing results in two years! • 241,000 page views on www.accessiblederbyshire.org • 61,000 users & over 3,000 Twitter followers • 178 meetings, 65 presentations, 67 events • Listed in ‘Lonely Planet’ • Appeared on BBC Breakfast • Parliamentary reception World Summit on Accessible Tourism - Brussels 1-2 October 2018 13

  13. Fantastic projects achieved, including … Wheelchair accessible boat Sensory equipment ‘ All – Terrain’ wheelchair Recliner Electric profiling beds Hoists Chairs Mountain Trike World Summit on Accessible Tourism - Brussels 1-2 October 2018 14

  14. Plus… Winning awards Meeting the Queen Support from Accessible Derbyshire Awards at Chatsworth our Mayor House World Summit on Accessible Tourism - Brussels 1-2 October 2018 15

  15. Since then … • Now 500,000 page views • Access Exchange Conferences to share information • Our access consultancy: Access For All UK. • Our clients include: World Summit on Accessible Tourism - Brussels 1-2 October 2018 16

  16. What has worked? • Partnership working & sharing best practice • Website: ‘umbrella’ for accessibility information • Intense, initial project: ‘The Big Push’ • A positive approach • Social Media: 4,000 followers on Twitter • Access Exchange Conference World Summit on Accessible Tourism - Brussels 1-2 October 2018 17

  17. What has been a challenge? • Funding – voluntary apart from initial funding • Lack of awareness amongst decision-makers • Engagement of businesses on accessibility • Keeping our information up to date • Finding new information • Getting information to end users World Summit on Accessible Tourism - Brussels 1-2 October 2018 18

  18. What next? • Funding application alongside our partners • ‘Membership’ of Accessible Derbyshire? • More printed information for visitors • Share our experience • Be THE most accessible area of the U.K! • The ‘School of Accessible National Parks’ World Summit on Accessible Tourism - Brussels 1-2 October 2018 19

  19. Thank you! Gillian Scotford Jane Cooper World Summit on Accessible Tourism - Brussels 1-2 October 2018 20

  20. Creating an Accessible Destination Gillian Scotford and Jane Cooper

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