DELIVERABLE B4 Dissemination of Lay Support to Address Health Needs - PDF document

DELIVERABLE B4 Dissemination of Lay Support to Address Health Needs of Patients with Serious Mental Illness PI: Patrick Corrigan, Co-PI: Sonya Ballentine Eugene Washington PCORI Engagement EADI-14251 10/1/2019 -- 11/1/2019 This is an overview of accomplishments of the written presentation skills curriculum and fidelity measure: 1. The presentation skills curriculum is titled, Skills For Peer Presenters . 2. The fidelity measures has been created based on the presentation skill curriculum.

SKILLS FOR PEER PRESENTERS A training curriculum for peers to present “ Peer Support Services to Address the Health and Wellness of People Living with Mental Health Challenges .”

2 AUTHORS Yaffa Alter Sonya Ballentine Jo Bowers Christi Collins Pamela Goodine Douglas Hulst Frederick Nardei Sang Qin Sandra Smith Ryan Tempesco Michael Weaver Patrick Corrigan This project was made possible by Patient-Centered Outcomes Research Institute Eugene Washington Engagement Award EADI-14251 Illinois Institute of Technology Citation : Alter, Y., Ballentine, S., Bowers, J., Collins C., Goodine, P., Hulst, D., Nardei, F., Qin, S., Smith, S., Tempesco, R., Weaver, M., & Corrigan, P. (2019). Skills for peer presenters Peer support services to address the health and wellness of people living with mental health challenges. Chicago, Illinois: Illinois Institute of Technology

3 TABLE OF CONTENTS PREFACE ................................................................................................................. 4 Section 1 .................................................................................................................... 5 Worksheet 1.1 ........................................................................................................ 6 Worksheet 1.2 ........................................................................................................ 7 Section 2 .................................................................................................................... 8 Worksheet 2.1 ........................................................................................................ 9 Worksheet 2.2 ......................................................................................................13 Section 3 ..................................................................................................................16 Section 4 ..................................................................................................................17 Worksheet 4.1 ......................................................................................................18

4 PREFACE This manual is meant to briefly assist those with lived experience in presenting materials for the PCORI Peer Support Services materials. It comprises four sections. 1. Is the public speaking for me? 2. Reviewing basic principles of delivery. 3. Mastering and becoming comfortable with the PowerPoint Presentation. 4. Putting it all together. Best practices and overall guidance.

5 Section 1 Is Public Speaking for Me? Giving speeches or presentations in public can make many people nervous. If you are one of these people, it is worthwhile to evaluate whether you want to gain skills and confidence in public speaking or decide this is not for you. In this section, we briefly review signs of anxiety and the degree which you might be stressed out when presenting in public today. You then can use this information to decide whether public speaking is something you want to invest in. Handout Worksheet 1.1. The facilitator asks group participants to define each element in the list. The facilitator then asks group participants to check off each of the reactions they have experienced. The facilitator discusses Worksheet 1.1. with participants. Handout Worksheet 1.2. The facilitator instructs group participants to keep in mind the bodily reactions they checked off in worksheet 1.1. They should then complete the 20 item Public Speaking Anxiety Scale using the five-point agreement scale. Participants should then add items up and reconsider whether they want to do public speaking in this program if their score is greater than 75.

6 Worksheet 1.1 How Does Your Body React When You Stand in Front of an Audience to Speak? Check all that apply. Physiological ❏ Dry Mouth ❏ Sweating ❏ Increased heart rate ❏ Nausea ❏ Hand tremors ❏ Muscles stiffening Non-Verbal ❏ Nervous shaking ❏ Over blinking or not blinking ❏ Avoiding eye contact ❏ Leaning on podium ❏ Twisting legs ❏ Repetitive behavior Verbal ❏ Stuttering ❏ Inability to speak at all - freezing up ❏ Speaking too quickly ❏ Lack of change in tone and ❏ Speaking too softly inflection ❏ Using filler words such as “like,” “um,” and “So,” etc.

7 Worksheet 1.2 How Much Public Speaking Anxiety Do You Experience? Instructions: Personal Report of Public Speaking Anxiety. Score each item based on the scale below. 1. While preparing to give a speech, I feel tense and nervous. 2. My thoughts become confused and jumbled when I am giving a speech. 3. My hands tremble when I am giving a speech. 4. I get anxious if someone asks me something about my topic that I do not know. 5. I perspire much before and during the speech, and worry about this being visible. 6. My heart beats very fast just as I start a speech. 7. I experience considerable anxiety depending on the audience. 8. Certain parts of my body feel very tense and rigid while giving a speech. 9. Realizing that only a little time remains in a speech makes me very tense and anxious. 10. I breathe faster just before starting a speech. 11. When I make a mistake while giving a speech, I find it hard to concentrate on the parts that follow. 12. During an important speech, I experience a feeling of helplessness building up inside me. 13. I have trouble falling asleep the night before a speech. 14. I feel anxious while waiting to give my speech. 15. While giving a speech, I get so nervous I forget facts I really know. Scoring: Add together your scores from items 1-15. Your score is ______. If your total score is greater than 60, you may ask yourself, “Do I really want to do this?”

8 Section 2 Basic Principles of Presentation Delivery There are ten fundamental principles that describe and help in effective public speaking. The ten principles are first reviewed in Worksheet 2.1. Participants then have three opportunities to rate the speakers in two TED Talk and a Webinar on these principles using the Basic Principles Rating Sheet. Handout Worksheet 2.1. The facilitator reviews each principle one at a time. The facilitator encourages group participants to discuss each principle and asks for a volunteer to give an example. The facilitator demonstrates the presentation skills. Handout Worksheet 2.2. The facilitator instructs group participants to use Basic Principles Rating Sheet to evaluate the two TED Talks and one Mental Health America webinar. TED Talks:  https://www.ted.com/talks/sangu_delle_there_s_no_shame_in_taking_care_of_ your_mental_health?referrer=playlist-the_struggle_of_mental_health  https://www.ted.com/talks/brittney_cooper_the_racial_politics_of_time?referrer =playlist-the_link_between_health_and_racism Mental Health America:  https://www.youtube.com/watch?v=4O60_C1hzTI Homework: Prior to Section 3, review the presentation of Peer Support Services to Address the Health and Wellness of People Living with Serious Mental Health Challenges .

9 Worksheet 2.1 Basic Principles of Delivery Set the Stage Start smart. Your speech begins well before you ever open your mouth. Begin your speech with confidence consciously aware of the factors that create the audience’s first impression. Consider each section of the speech and how you are going to deliver. ● Before the speech: Includes your attitude about the delivery, degree of preparation, your confidence level, and various nonverbal messages. ● Taking the stage: Includes how organized you appear, your stride, posture, and confidence level, and even how friendly and approachable you appear. ● Establish: Stand before audience feet firmly planted, exude friendly confidence through posture and poise, establish rapport through eye contact and calmly wait for every audience member to quiet down and “be ready” to hear your words. ● First spoken words: Know your first two lines. Project the words using plenty of vocal variety and pauses for impact. (Be careful to not look down at your cards and break the connection with the audience.) Control the Energy Be aware of the competing energies in any given speaking environment. Speaker’s energy, audience energy and room dynamics each intersect to create a given dynamic. Anticipate and respond appropriately to create a conducive, receptive environment. ● Speaker’ s Energy: Convey your internal energy (e.g. excitement, enthusiasm, passion, etc.) about the presentation and your energy outside the presentation (your health or stressors that impact your internal energy). ● Audience’s Energy: Collective energy of the group (high/low, weak/strong) vs individual group member s’ energy (negative/positive). ● Room Energy: The size, temperature, lighting and set up all influence the feeling of the presentation. Speak Up! Engage your diaphragm to speak up. Speaking from your diaphragm ensures that your words resonate from deep within you and are fueled by your breath. Speaking