Deli livering vering the tot otal al digital gital experien erience ce PL PLDT, , Inc. First st Quar arter er 2016 Finan nancia cial l and Operatin ting Results lts Tuesday, 3 rd May 2016 1
PLDT Group: up: Our r Digi gital al Roadma dmap PLDT’s Digital Pivot is a 3-year journey starting 2016 Organization and processes being oriented digitally Earnings reset to a new level in 2016 “Work -in- progress” with early signs of improvement Key enablers for PLDT as THE Digital Telco Data, data, data Superior digital customer experience in our Consumer and Enterprise businesses Network dominance and reliability Enhanced ease of use by our subscribers Leadership in the delivery of video with the largest, most complete participation in all windows of content: linear (CignalTV), catch-up TV (Fox) and SVOD (iFlix) Leadership in providing digital solutions to the enterprise via: SMACS (social, mobile/M2M, analytics/big data, cloud and security) Launch and acceptance of new digital services -- in particular, Voyager’s FINTQ and PayMaya The PLDT Group is uniquely positioned to provide the CUSTOMER a total digital experience by leveraging on the breadth of our fixed and wireless network infrastructure, products and services, including new business models in the e-commerce/big data space 2
PLDT Group: up: 1Q16 16 vs 1Q15 5 Financi ancial al Highlig hlights hts Revenues +1% P42.8bn P0.2bn Service Revenues Service Revenues (net of interconnect) 1% 0% P40.6bn P38.2bn P0.1bn P0.2bn Wireless (ex-ILD) Fixed Line (ex-ILD/NLD) Service Revenues (ex-ILD/NLD) Service Revenues Service Revenues +3% P24.4bn P36.2bn P13.9bn -2% P0.9bn +10% (P0.5bn) P1.2bn EBITDA EBITDA Margin -14% 41% P16.6bn (P2.7bn) (FY15: 43%) Reported Net Income Core Net Income* -34% -22% P7.2bn P6.2bn (P3.2bn) (P2.1bn) * 2016 core income guidance of P28bn 3
Consu sumer mer Home Q1 Headlines 2x Total Revenue Growth Unmatched Digital Increasing Fixed Data Services Growth 5 th Year of Consecutive Growth Smart Home services on entertainment Aggressive fiber roll-out and superiority & home monitoring in data offers Q1 2016 vs Q1 2015 Q1 2016 vs. Q1 2015 +16% +66% +10.3% Vs. Q1 2015 Q1 2015 vs. Q1 2014 Q1 2015 vs Q1 2014 +10% +5% 4
Consu sumer mer Mobile Q1 Headlines Ramped Up Broadband 2x Mobile Data Growth SMART Postpaid Growth Powered by content & high conversion Growth Powered by partnerships on content and from free basics digital services Powered by partnerships on content and digital services +83% +14% +38% Increase in Incremental Vs. Q1 2015 Vs. Q1 2015 revenue 5
Consu sumer mer The Digital-Everywhere Consumer Out of Home home Entertainment Everywhere Peace of Mind Everywhere Convenience Everywhere Productivity Everywhere 6
Enterprise: Robust ust Core Busin siness ss with th Surging ging IT & Glob obal al Service vices s Service Revenues (net of intercompany transactions) In PhP Billions GROWTH Q1 2015 Q1 2016 10% 6.44 5.87 Fixed/ICT 0.57 15% 1.11 0.97 Wireless 0.14 TOTAL AL 10% 6.84 7.55 0.71 • Fixed revenues were driven by the data business which grew 15% to offset expected declines in voice services • IT Services, which include Data Center, Big Data, Cloud, and other Managed ICT Services, surged 30% due to pervasive thought leadership programs as well as increased customer coverage • Wireless revenue growth of 14% outperformed the market with the solutions business, which includes Machine-to-Machine (M2M) services, increasing 73% 7
VOYAGER: GER: Breakthr throu ough h Digi gital tal Servic vices es Hit t Criti itical al Mass and Early ly Mone netiza tizati tion on PLDT’s Digital Innovation arm -- Voyager -- has successfully launched two Digital Services which have achieved critical mass Pay Maya FINTQ FINTQ has taken first-mover advantage in the PayMaya dominates the fast-growing financial technologies space with inclusive Philippine mobile money space with a and frictionless consumer financial services 1Q2016 throughput of Pesos 29 such as: Billion from the following core services: Prepaid Mobile Consumer Loans Wallet Marketplace Mobile Lending Mobile Money Platform as a Service Transfer (PaaS) Online and Mobile Mobile based Card Payments Security Service All with global initiatives in progress 8
Voyager: First-mover FINTQ gains strong traction with both consumers and financial services providers Service Updates PH’s first and globally recognized paperless and fully digital Telco and bank- agnostic proposition consumer lending with insurance PCI-DSS certified in 1/16 and auto-savings features 1 bank LIVE in 5/16 1 regional bank in 2 markets coverage (int’l) World’s first mobile based • Now open to private sector employees Visa CTC integration global media announcement anti-fraud security and card • Open to Globe subs in 5/2016 control mobile application in Barcelona at the Mobile World Congress in 2/16 • Soon for farmers/fishers, mSMEs , OF’s Service Updates World’s first end -to-end Partnership with CashCredit consumer loans marketplace aggregating banks’ consumer Will initially cover 10K micro-borrowers in select loan products with loans areas Micro-credit lending based origination and loans Exclusive to Smart Prepaid, TNT subscribers on telco data algorithms for management platform credit scoring Service Updates Signed up Int’l Committee of the Red Cross (ICRC) Signed up with Oxfam and Visa Digital G2P and D2P On-going CCT disbursements disbursements, and Partnership with RBAP as CCT conduit monitoring and evaluation ROVE digital platform now on production (M&E ) platform Service Updates PH’ s first micro -insurance and micro-savings initiative To cover 10 pilot public schools, approx 30k students Signed with Sun Life Financial in Barcelona Aligned with the BSP National Strategy for Financial Inclusion 9
Servic vice e Reven enues ues (excludi luding ng ILD/NLD /NLD) (Php in billions) vs Y-o-Y: +3% or P0.9bn Consolidated 36.2 36.2 36.0 +0.2 +1% +1% +0.5 35.6 +0.3 35.3 1Q15 2Q15 3Q15 4Q15 1Q16 Service Revenues Mix : Data/broadband 32% 34% 36% 36% 38% SMS/Domestic Voice 68% 66% 64% 64% 62% Fixed Line* Wireless vs Y-o-Y: vs Y-o-Y: +10% or P1.2bn -2% or (P0.5bn) +1% -2% +2% +0.1 -0.1 13.9 24.9 +3% 24.9 25.0 24.9 24.4 +0.3 -0.6 +2% 13.6 +2% +0.4 +0.3 13.2 +0.2 12.9 12.6 1Q15 2Q15 3Q15 4Q15 1Q16 1Q15 2Q15 3Q15 4Q15 1Q16 Service Revenues Mix : Service Revenues Mix : Data/broadband Data/broadband 20% 22% 24% 24% 25% 64% 64% 65% 65% 66 % SMS/Domestic Voice Domestic Voice 80% 78% 76% 76% 75% 36% 36% 35% 35% 34% *net of interconnection costs 10
PL PLDT T Group: up: Consoli solida dated ed Se Service vice Reven enues ues (Php in billions) By Service Revenue Streams Service Revenue Mix 1Q15 1Q16 Increase of P0.1bn Data/broadband 28% 34% Domestic Voice and Others 59% 55% ILD/NLD 13% 11% Data, broadband and SMS and VAS, Voice digital platforms domestic and others Over 1/3 of consolidated ILD and NLD service revenues are now from (0.8) (1.5) +2.4 our data and broadband 40.6 -16% -6% +21% 40.5 businesses Increases in revenues from data and broadband fully absorbed declines in SMS and toll legacy revenues 1Q 2015 1Q 2016 By Business Units PLDT’s CONSUMER and +0.1 -12% ENTERPRISE businesses 40.6 +10% registered year-on-year growth -0.9 0.1 +0.7 in 1Q16 of 1% and 10%, 6.3 +1% respectively 7.6 +0.4 Combined increase in revenues of P1.1bn 26.6 Voyager 1Q 2016 Enterprise International Consumer & Carrier 11
Brea eakdown down of Consol solid idate ted d Se Service vice Reven enues ues (Php in billions) Consumer Service Revenues Mix 1Q15 1Q16 Higher by P0.4bn or 1% Data/Broadband 28% 34% Voice 39% 37% SMS 31% 27% Fixed Fixed Line Wireless Wireless SMS Line Voice Voice Mobile Broadband -10% Data +4% -6% Internet +18% +19% -0.8 +32% +0.1 -0.5 +0.4 Others +0.6 +0.7 -0.2 26.6 26.2 Data: +1.7 or +22% 1Q2015 1Q2016 Enterprise Service Revenues Mix 1Q15 1Q16 Data/Broadband 53% 58% Higher by P0.7bn or 10% Voice 42% 37% SMS 2% 3% Fixed Fixed Wireless Line Line Mobile Others Voice Data SMS Voice Internet +0.1 - -0.1 +17% 7.6 -0.1 +0.2 +0.6 6.8 Data: +0.8 or 21% 1Q2015 1Q2016 12
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