WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP DEFENSE LOGISTICS AGENCY AMERICA’S COMBAT LOGISTICS SUPPORT AGENCY DLA Information Operations Enterprise Overview to AFCEA Ms. Kathy Cutler, Director and CIO April 3, 2013 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT 1
WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP We Are DLA Foreign Policy Advisor Director Chief of Staff Vice Director Senior Enlisted Leader Mr. Willard Vice Admiral Mr. Ted Ms. Renee Command Sergeant Major Smith Mark D. Harnitchek Case Roman Sultan Muhammad FS-1 Supply Corps, United States Navy United States Army DLA Disposition DLA DLA Land and DLA DLA DLA Services Distribution Aviation Energy Maritime Troop Support DLA DLA DLA DLA DLA DLA DLA DLA DLA DLA Joint Logistics General Inspector Installation Human Strategic Information Acquisition Finance Reserve Operations Counsel General Support Resources Plans and Operations Force Policy GS-15 GS-15 DLA DLA DLA DLA Logistics DLA DLA Joint Contingency DLA Pacific Europe & Africa Central Information Document Transaction Acquisition Support Strategic Service Services Services Office Materials WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT 2 GS-15 GS-15 GS-15 GS-15
WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP We Are DLA • America’s Combat Logistics Support Agency – 25,297 Civilians, 581 Active Duty Military, 752 Reservists – Located in 48 States/28 Countries – Global Support to Warfighters by: • Processed an average of 102,327orders per day in the past 12 months – Producing an average of 9,221contract lines awarded per day – Staffing 26 Distribution Depots Worldwide – Processed 17.6M Receipts and Issues during the past 12 months – Managing nearly 5.8M items through Nine supply chains – Supporting more than 2,283 Weapon Systems – Providing over 87.73% of Services’ repair parts – Providing nearly 100% of Services’ subsistence, fuels, medical, clothing & textiles, construction & barrier material WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT 3 3
̶ WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP We Are DLA • FY04-FY12 sales / services of $28-44B • #63 on the Fortune 500 list • FY 13 projected revenue of $43.5B – Third largest storage capacity of the top 50 Distribution Warehouses (only FedEx and UPS have more) – 129.5M Barrels of Fuel sold in FY11,107.59M Barrels in FY12 and 43.78 M Barrels through February FY13 – Reused, transferred, donated, and disposed of over $33B in FY12 and over $1.2B in FY13Q1 of material across the supply chain • Our reach extends far beyond DOD • FY12: Foreign Military Sales program supports 112 Nations – FY12: $2.3B in FMS support – FY13 (1 st QTR): $536M – Supports Worldwide Humanitarian Relief – Hurricane Isaac and Super Storm Sandy – Federal Emergency Management Agency / State / Local Government • 6.2 M meals • 10.2 M gallons Fuel WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT 4 4
WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP Director’s “Big Ideas”…Strategy for Achieving “10-in-5” Strategic Focus Area Description 1. Improve Customer "Delight our Customers" Service Improve total service delivery by 10% points and measure ourselves by customer standards. 2. Decrease Material "Be Smart Buyers of the Right Stuff" Costs Reduce the direct cost of fuel by 1-3% across all fuel projects. Reduce total direct material costs by 5% through the use of agile acquisition techniques leveraging commercial supply chairs, without creating redundancy. 3. Decrease Operation "Improve Process and Productivity" Costs (CRR) Reduce distribution and transportation costs by 25% and achieve 3% efficiency gains from personnel, DP, facility, maintenance, and IT. 4. Reduce Inventory "Clean out the Attic" Attack both War Reserves and Operational Inventory through better leverage of commercial infrastructure and agreements; review and adjust strategic requirements. 5. Achieve Audit "Prove it" Readiness Demonstrate our commitment to transparency and accountability. Use audit readiness as a lever to identify and drive future improvement opportunities. WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT 5 5
DLA Information Operations (J6) WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP We Are D DLA Kathy Cutler, SES Deputy Director Chief Technology Officer Director & CIO Strategic Analyst Executive Assistant Vacant Program Executive Office (J62) IT Business, Licensing, & Information Assurance (J61) Enterprise Technology (J63) Enterprise Solutions (J64) Performance Management (J65) DLA Document Services DLA Transaction DLA Info Ops DLA Info Ops DLA Logistics Information Services Europe & Africa Pacific Service DLA Info Ops DLA Info Ops DLA Info Ops DLA Info Ops DLA Info Ops DLA Info Ops Network Operations at Fort Belvoir at New Cumberland at Columbus WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT at Philadelphia at Richmond at Ogden and Security Center 6 6
WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP DLA Information Operations (J6) Overview Resources Scope of Business • Total FY14-18: $7.4B • DLA IT Investments in DOD IT Portfolio 144 • Portfolio Investments Repository (DITPR) – Infrastructure $2,898M • DLA Logistics Information Service – Business Systems Portfolio $3,811M – Information Products Distributed 173K – DOD Enterprise Business Portfolio $718M – Customer Interaction Center Service 265K Ticket Quantity of Action Lines of Business – EMALL Sales FYTD $232M • System Sustainment • DLA Document Services • Infrastructure/LAN Management – Number of Service Centers Worldwide 153 • Program Management – On-Time Delivery 98% • Information Assurance – Machines in Customer Workspaces 35K • Master Data Management • Transactions Processed by DLA Transaction • Document Automation and Management Services (Monthly) • Enterprise Data Services 250M – e-Business People 300M – MILS 7.5B – Estimated Transactions for FY13 • Civilians / At DLA HQ 3255 / 262 • Contractors 2032 • IT Systems Accredited 100% • Active Duty Military / On Board 25 / 15 • Desktop Licenses Provided 36,025 • Major Sites / Supported Sites 11 / 950 7 WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT 7
WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP DLA and DOD Missions Supported DLA Mission • IT Infrastructure Management • End User Support • Telecommunications • Deployable Depot/SATCOM • COMSEC • DLA Business Systems DOD Mission • Logistics Data Standards • Transaction Processing • Cataloging • Document Services • DOD Business Systems WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT 8 8
WARFIGHTER-FOCUSED, GLOBALLY RESPONSIVE, FISCALLY RESPONSIBLE SUPPLY CHAIN LEADERSHIP CIO’s Priorities for FY13 • Security / Day-to-Day Operations • Revamp Budget Process • Auditability • Enhance Partnerships • Achieve Efficiencies • Streamline Communication • Workforce Development • Deliver and Deploy Programs within Cost / • J6 Alignment and Synchronization with Schedule / Performance Parameters Enterprise Priorities Keep our IT systems and services fully operational / mission capable, secure, and available for our global users each day System Availability: FY12 Goal - 98.5%; FY12 Performance - 99.5% (FY13 Goal 98.5%) Deliver new IT systems and capabilities to our DLA and DOD users on cost and schedule FY12 deliverables met target delivery date - 84% (FY13 Goal 100%) Assess our performance, policies, procedures, and technologies to improve our IT systems, capabilities, and services FY12 CPI Direct Cost Savings - $524K / Cost Avoidance - $184K (FY13 Projected CPI Direct Cost Savings - $524K / Cost Avoidance - $600K) Develop our IT professionals to ensure they are fully prepared to meet the challenges of providing world class IT services today and into the future IA / CE / PM Certifications: IA / CE certification compliancy rate for FY12 - 92% Program Management certification compliancy rate for FY12 – 75% (FY13 Goal - Attain and maintain at or above 98% compliancy rate) WARFIGHTER SUPPORT STEWARDSHIP EXCELLENCE WORKFORCE DEVELOPMENT 9 9
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