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Corporate Presentation June 2020 Improving & Transforming Customers Business Agenda 1. SONDA at a Glance 2. Vision and Strategy 2.1 Latin American context 2.2 IT Industry 2.3 Strategic Plan 2019 2021 2.4 Strategic Plan Investments


  1. Corporate Presentation June 2020 Improving & Transforming Customers’ Business

  2. Agenda 1. SONDA at a Glance 2. Vision and Strategy 2.1 Latin American context 2.2 IT Industry 2.3 Strategic Plan 2019 – 2021 2.4 Strategic Plan Investments 3. Investment Attractiveness 3.1 Leading company 3.2 Diversified clients base 3.3 Integrated business model 3.4 Sustainable growth 3.5 Management with vast experience 3.6 Strong financial position Improving & transforming customers’ business 2

  3. 1. SONDA at a Glance Improving & transforming customers’ business 3

  4. 1. SONDA at a Glance A purpose that mobilizes us and values that guide our work… Our Purpose Contribute to improve people ´ s quality of life, Agility innovating and adding value through technological solutions in order to develop and transform the businesses and activities of our clients Company Service of People Vocation Values Positive Sobriety Attitude Improving & transforming customers’ business 4

  5. 1. SONDA at a Glance …an overview of what we have accomplished… Chile We are the leading Latin American service an IT solution network of the region 1974 Perú Consolidated revenues Presence in Covering 1984 US$ 1,131 million 10 Countries + 3.000 Argentina in 2019 in Latin America cities 1986 Diversified base of Employees IT professionals Ecuador + 5,000 ~ 14,000 ~ 11,000 1990 Corporate clients In the region (jun-20) work at SONDA (jun-20) Uruguay 1994 A successful history of more than 45 years of sustained growth Colombia 2000 Brasil 2002 Chile Chile Brazil Brazil Revenues EBITDA Costa Rica México México 2019 2019 2003 OPLA OPLA US$1,131 US$124 million million México 2004 Panamá 2008 Figures in US$ were converted using exchange rate = $ 748.74 / US$ Improving & transforming customers’ business 5

  6. 1. SONDA at a Glance …through the commitment acquired after our IPO… 2019 - 2021 IPO in Chile 2010 - 2012 2007 - 2009 2016 - 2018 2013 - 2015 5th Triennial Investment Plan 3 rd Triennial Investment Plan 2nd Triennial Investment Plan 4th Triennial Investment Plan 1st Triennial Investment Plan Revenues 2019 Revenues 2018 US$1.131 million Revenues 2017 Revenues 2016 US$1.152 million US$1.211 million Revenues 2015 US$1.175 million Revenues 2014 US$1.283 million Revenues 2013 US$1.264 million 3,8x growth since 2006 Revenues 2012 US$968 million Revenues 2011 US$980 million Revenues 2010 US$853 million 3,8x growth since 2006 Revenues 2009 Milestones US$641 million Revenues 2008 • 1st corporate green bonds US$539 million 4,3x growth since 2006 Milestones Revenues 2007 US$615 million issuance (2019) Revenues 2006 1 st Sustainability Report (2017, year • US$420 million Milestones • 3,3x growth since 2006 Uptime Institute grants Tier IV US$300 million 2016) • Beginning of operation of Data design certification to data • DJSI Chile and DSJI MILA 1,8x growth since 2006 Center Tier III in Chile (2013) center in Quilicura (2019) Milestones incorporation (2017) • Smart Cities solutions (Smart Safety) • Panama underground (2011) 1 st Integrated Report (2018, year • Montevideo (2013) • Follow On (2012, Deciembre) Milestones 2017) • Corporate bonds issuance (2014) • • Livestock traceability in Uruguay and Data Center Tier IV construction Colombia (2007, 2008) announcement in Chile and • Beginning of operation of Colombia(2018) • Transantiago (2007) Strategic Planning Process 2019 - • New market: Panama (2008) 2021 (2018) • • 1st SONDA Day, “ Improving and Corporate bonds issuance (2009) transforming customers’ business” (2018, December) Acquisitions Acquisitions Acquisitions Acquisitions Acquisitions • • • Telsinc (2010, Brazil) CTIS (2014, Brazil) Ativas (2016, Brazil) • M2M (2019, Brazil) • Procwork (2007, Brazil) • • Softeam (2010, Brazil) Grupo Compufácil (2017, Colombia) • TR Process (2019, Brazil) • RedColombia (2008, Colombia) • Kaizen (2010, Brazil) • NextiraOne (2010, Mexico) • Ceitech (2010, Argentina) • Quintec (2011, Chile) • Pars (2012, Brazil) • Elucid (2012, Brazil) 2020 2021 20123 2014 2016 2017 2006 2007 2008 2009 2010 2011 2012 2015 2018 2019 Figures in US$ were converted using exchange rate = $ 852.03 / US$ Improving & transforming customers ’ business 6

  7. 1. SONDA at a Glance …developing a sustainable Business… Digital Transformation Open Innovation Model 2017 SonIA 1st Sustainability Report (year 2016) Innovation Traditional Partners Incorporation to DJSI Chile and Commitment and Excellence DJSI MILA Digital Alliances Security and Privacy of Information Partners & Niche Partners & Continuity and Availability of the Service Suppliers 2018 Clients The Start ups 1st Integrated Report (year 2017) ecosystem of Rectification of DJSI Chile and which we are DJSI MILA participation 2019 part Corporate Corporate Governance 2nd Integrated Report (year 2018 ) Governance Employees A Leading Company in the Region Ethics and Transparency Rectification of DJSI Chile and DJSI Diversity Throughout the Region Sustained and Sustainable MILA participation Growth Environment Employee Internal Development 1st corporate green bond issuance Relationship with Interest Attraction and Retention of Talents Groups 2020 3rd Integrated Report (year 2019 ) Energy Efficiency Electronic Waste Management We have the strong belief that both companies and countries must develop their businesses and activities, satisfying their needs, without compromising the ability of future generations of doing the same. Improving & transforming customers ’ business 7

  8. 2. Vision and Strategy Improving & transforming customers’ business 8

  9. 2.1 Latin American Context Technology services will be increasingly relevant before changes in organizations due to variations in technological tendencies…   New governments in key countries : With a more Expected IT market size of USD$85MMM for liberal economic perspective 2021 , being Peru, Colombia, Brazil and México  IT investments should grow more than GDP in the the ones with a greater expected growth rate  coming years Financial Sector, Telecommunication,  Private sector: Efficiency search and digital Government and Retail the main customers  transformation It is expected a change in the consumption mix  Government: More purchases of IT as a Service towards services with more value added LATAM Scenario  Services with the highest expected growth  Disruptive technologies driving new solutions towards 2021 are data center, cloud,  New cybersecurity standards pick up more relevance cybersecurity and analytics (expected growth  Flexibility, agility and scalability through Hyper- of more than 12%)  Agile architectures By 2021 the Digital Transformation is expected to  Data as key driver for success , amount and be transversal to industries and organizations quality does matter  Massive system migration to Cloud platforms Improving & transforming customers ’ business 9

  10. 2.2 The IT Industry …What has a strong impact in how technology will help our clients to solve their business needs Strategic Clients increasingly require partners that support their strategic guidelines, understanding their business… Tactical …to be able to provide tangible solutions to issues and business needs… Transactional …and to be increasingly efficient and competitive in their services. Improving & transforming customers ’ business 10

  11. 2.3 Strategic Plan 2019 – 2021 A strategic planning process highlighted by the regional collaboration and participation of SONDA… We define an aspiration… …to achieve them we prioritize 7 strategic elements… … and challenging objectives towards 2021… NPS: Net Promoter Score Improving & transforming customers ’ business 11

  12. 2.3 Strategic Plan 2019 – 2021 …what will allow us to improve and transform our clients businesses We will strengthen the verticalization of key regional industries Improve clients operations Platform Services Focus in Applications and solutions service lines with superior value added Operational and Technological Transform the business Process Management model of our clients Digital, Operational and Technological Transformation World class portfolio Transferable 1º in technological 3º in technological solutions knowledge and consumption consumption solutions Proven experience Specialized Specialized in the region In an accelerated solutions portfolio solutions portfolio transformation 8% of revenues 14% of revenues 9% of revenues process (2019) (2019) (2019) 11% of revenues (2019) Improving & transforming customers’ business 12

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