Connecting People for Health November 2012 What we believe to be - PowerPoint PPT Presentation

Connecting People for Health November 2012

What we believe to be true:  Government DOES NOT have all the answers!  They are the single payer, administrator, regulator, monitor and evaluator (conflict of interest)  We have a near monopoly that has put intolerable demands on government – monopolies, private and public have never worked

 Ordinary people have some answers and want to be part of our healthcare solutions  Credit unions are examples of people caring for themselves (financial health)

In 2007…  Nova Scotia’s co-operatives and credit unions had a vision:  Be a part of the healthcare solution by utilizing our own resources and expertise to meet our members’ needs

A captive audience…  We represent 309,012 patients in Nova Scotia  Focus on self help, self responsibility, ownership of solutions

Independent Market Research… 82% of Nova Scotians contacted said they wanted:  Access to their Doctor online  FAQ Site  Prescription Renewals  Online Appointment Bookings  Personal Health Record  Pre-approved medical library – education site  Peer Chat & Support Space

They also said…  If this product and services were available that day, they would pay for it that day  When given a range of cost structures, they chose the high end

Clinicians said…  Embrace “modern beneficial techniques” without being penalized in terms of money & time  Reduce their administrative loads (online appointment bookings can free staff to do other things)  To do “medicine” not “business”  To provide quality, meaningful healthcare to their patients

Healthconnex was born…  Canada’s first and only online clinic  Canada’s first interactive patient portal

Virtual Clinic…

Today..  Over 500 paying patients in the clinic  Two family practice offices providing e- consult services to their patients  Own an MSI billing engine that is providing support to 1600 doctors across the province  Plans for replication (18 million members across Canada)

Why are we different? Heath care solution that:  Focused on Patients (not “big health” talking to “big health”)  Focused on wellness & prevention  Connected family physicians to their patients in new ways (that benefits them both)  Use simply technology in the delivery of non-acute health care services  Free up space in waiting rooms  Free up use of emergency rooms for non acute issues

Why is this Important?  We are a 100 year old NS business sector owned by the people who actually USE our services – THEY have the most at stake  Like you, we care about our people; their health & success IS our business health & success  Our business is owned by Nova Scotians  Our investments & profits stay in Nova Scotia

Challenges..  Public policy  Resistance to change  Culture of “free healthcare services” at all levels, all costs  Myth that we have universal & equal healthcare for all

We are Inventing the Future….. Alan Kay The best way to predict the future is to invent it!