Elevamos su calidad de vida Distributors Offices COMPANY PRESENTATION www.grupoexcelsior.com Lifting your quality of life INTERNATIONAL DEPARTMENT: + 3 4 9 0 1 4 4 4 5 5 5 info@grupoexcelsior.com CENTRAL OFFICES: FACTORY Baños de Montemayor, 5 Lugo 14 P.I La Estación 28005 MADRID, SPAIN 45220 Yeles TOLEDO, SPAIN Tel.: + 34 91 517 97 36 Tel: +34 91 517 03 22 V20191311 2 3
Elevamos su calidad de vida INDEX 1. Company 4 2. Organigram 6 3. Our Mission 7 COMPANY PROFILE 4. Our Values 7 Company founded in 1923 (Spain) 5. Vision 8 Name: Guillermo Fabián S.L (Grupo Excelsior) Contact Details: Headquarters: C/ Baños de Montemayor, 5. 28005 Madrid. Telephone: +34 901 444 555 6. Products and Services 11 Factory: C/ Lugo, 14. 45220 Toledo. Telephone:+34 901 444 555 Profjle: Design, Manufacturing, Export, Assembly, Maintenance and Refurbishment of lifts (people and load) and lifting devices as well as Accessibility products. 7. Some of our clients 12 Number of employees: 290 employees (aprox). Installations: More than 9,000 in Maintenance and 15,000 manufactured. Quality Certifjcates: 8. Certifjcations 14 • ISO 9001: 2015. • Guidelies 2014/33/UE. System of quality guarantee (Oca Cert.). • UNE-EN 81-20. 9. Where are we placed? 16 • UNE-EN81-21/28/41/70. 2 3
Elevamos su calidad de vida 1. COMPANY .…Our future vision.… We are a group of companies formed by difgerent related societies which are focused on lifting and accessibility activities. We develop activities connected with Building, Refurbishment, Our commitment goes beyond: local, domestic and worldwide aims. We foresee the continuous Manufacturing and Installations of both lifting products as support metallic structures for lifts and expansion in the international market, we focus on increasing our export activities, the setting of a their Refurbishment and Maintenance. powerful Marketing&Sales team up, as well as the creation of common bonds with professionals of this industry. Our partners are strategically placed in all the world to ensure the best coverage and service of the growing market, we are committed to provide present and future. ….Our backgrounds…. We are provided with the required certifjcations to develop our activity and to guarantee the best standards of quality and safety Our company was set uo in 1923 by Mr. Guillermo Fabian Fisher, with German nationality living in Spain. It was set up with the name and denomination Guillermo Fabian S.L., whose address is C/ Baños de Montemayor 5, Madrid. We have more than 80-year experience in the Lifting Sector in all its areas: Design, Manufacturing, RI, Maintenance, Refurbishment and all types of Lifting products (Lifts, accessibility lifts, Stairlifts, Hospital lifts, weightlift, car lifts, etc. bot for people and loads. ….Currently… We have some Sales Offjces focused on the difgerent work areas. With more than 1,200m2 of total surface which develop and implement our products addressing both state and private sector. We have our own Factory with more tan 20,000m2 , placed in the industrial area Polígono de la Estación in Yeles, Toledo, where we design, manufacture and develop all the products that we install under the trade denomination Grupo Excelsior . We have a management and quality system based on the Rule UNE ISO 9001:, integrated in the same European Lift Guideline 95/16/CE that marks the Rule about Design, Manufacturing, Assembly and Final Control of lifts and its components and tests. 4 5
Elevamos su calidad de vida 2. ORGANIGRAM 3. OUR MISSION GRUPO EXCELSIOR is focused on providing an excellence and quality service to achieve the highest satisfaction of our domestic and international clients. Our mission is to be leaders in the quality and service we give, that enables us to be distinguished from our competitors. Safety is a prior objective in our products manufacturing process. Our technological capacity enables us to adapt to our clients´ needs, as well as to develop new products that distinguish us from the competence. The company philosophy is highlighted by the continuous policy of improvement. 4. OUR VALUES Our values are the base of our company itself. This allows our clients to know what they expect every time they purchase/ we install a product of GRUPO EXCELSIOR. The most important for us is that the client repeats the deal with ASCENSORES EXCELSIOR, to become their main lifting referent. • Our track record and Brand is the most valuable factor we have. We manufacture all the components and products, that is the reason of our success, because the products are “homemade”. Our reputation is highly relevant. We take advantage to be well- known in this market. • The daily target is to ofger the best service to the client. We focus our company polity on providing the best customer service. Thanks to a constant training, our stafg is highly qualifjed, resulting in our goal of exceeding the expectations of each client. 6 7
Elevamos su calidad de vida • Our Success is based on personal honesty and dignity. The installation of specifjc installations of lifts in buildings which are considered patrimony is one of the main activities the Refurbishment Department runs. These buildings require a detailed We strengthen loyal and long-term relationships with our clients and foreign partners with the and sophisticated design to have harmony between the installation and the building. aim to give them quick and effjcient treatment. Our target is focussed on their needs and to gain trust. These relationships are sustained by honesty and personal integrity as basement of our success. The Refurbishment Department is in charge of the manufacturing of external support structures that enable the incorporation of the lift in the buildings to get the possible installation. These • Professionalty and Responsibility. structures are manufactured in our own factory in Yeles, Toledo. The relationship with our suppliers, partners and employees, occupies the main part in our value chain in the company. Our excellent relationship based on professional courtesy and the responsibility in actions is a relevant tool to raise sustainability and the development promotion. Grupo Excelsior promotes the culture of continuous improvement in the quality of our processes, products and services. • Transparency in Management. We can use tools and concepts that enable the superior team work and problems resolution throughout the transparent management. Our target is to ensure the continuous improvement of leadership as well as the human side of business through the maximization of productivity in the employees commitment as well as to reduce to the minimum the waste interaction. 5. VISION After almost a century of experience and professionality in the domestic market in lift Manufacturing, Assembly, Maintenance and Refurbishment around Madrid; Ascensores Excelsior orientates the sales expansion towards fundamental areas: Building Refurbishment and Export. For this purpose, it counts with two clearly prepared departments to assume new challenges and qualifjed stafg to the direct introduction in the international market. The Refurbishment Department is built up by three specifjc working areas: Administration, Sales and Building. This department is built up by workers in difgerent sections, from whom a structure depends with more than 100 current works and 50 works are about to be started. Their function is not only to provide complete solutions for the existing lift installations, but also to refurbish and improve the existing installations in the state and private sector. The technical department has architects and surveyors who develop, design and manage the projects to get to install the lifts in places where there are not any of them. 8 9
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