Company Presentation STAR Conference - London October 22 nd , 2019 - PowerPoint PPT Presentation

Company Presentation STAR Conference - London October 22 nd , 2019

Disclaimer Certain statements contained herein are statements of future expectations and other forward-looking statements. These expectations are based on management's current views and assumptions and involve known and unknown risks and uncertainties. The user of such information should recognize that actual results, performance or events may differ materially from such expectations because they relate to future events and circumstances which are beyond Company control including, among other things, general economic and industry conditions. Neither Gruppo MutuiOnline S.p.A. nor any of its affiliates, directors, officers employees or agents owe any duty of care towards any user of the information provided herein nor any obligation to update any forward-looking information contained in this document. Neither this presentation nor any part or copy of it may be taken or transmitted into the United States (US) or distributed, directly or indirectly, in the US or to any “US person”, as that term is defined in the US Securities Act of 1933, as amended, (the “Securities Act”). Neither this presentation nor any part or copy of it may be taken or transmitted into Australia, Canada, Japan or to any resident of Japan, or distributed directly or indirectly in Australia, Canada, Japan or to any resident of Japan. Any failure to comply with this restriction may constitute a violation of US, Australian, Canadian or Japanese securities laws. This presentation does not constitute an offer of securities to the public in the United Kingdom. Persons to whom this presentation is shown should observe all restrictions. By attending the presentation you agree to be bound by the foregoing terms. 2

Presenting Today Marco Pescarmona Alessandro Fracassi Group Chairman and Head of Broking Division Group CEO and Head of BPO Division • Founder and key shareholder • Founder and key shareholder (16.05% (16.05% indirectly through Alma indirectly through Alma Ventures SA) Ventures SA) • Background in consulting (McKinsey) • Background in consulting (Booz and banking (Morgan Stanley) Allen & Hamilton) in Italy and USA • Degrees in Electrical Engineering and • Degree in Industrial Engineering, Computer Science, MBA from MIT MBA from MIT 3

Agenda Business Description 1 Share Information 2 Current Trading and Outlook 3 Historical Performance 4 4 4

Business portfolio Online comparison and intermediation Provision of complex Business Process Broking BPO services operating with a portfolio of Outsourcing services for specific verticals Division Division leading brands in the Italian market within the Italian financial services industry Mortgage Mortgage Broking BPO In FY 2018 included in Real Estate Services Consumer Loan BPO Mortgage BPO Broking CQ Loan Insurance BPO Broking Insurance E-Commerce Price BPO Comparison Investment Services BPO* Other: utilities, bank accounts, Consolidated results mutual funds, etc. Leasing/Rental starting from Q2 2018 BPO * Previously named Asset Management BPO 5

Broking Division – Top brands Brand Description Market Position Operations Revenue Model Multi-product Launched in September Focus on marketing activities, Commission on new policy sales aggregator for 2012, is number two player in mostly TV and Internet. With the plus (lower) renewal fees from insurance, personal online insurance exception of utilities, relies on insurance companies. Free for loans, mortgages, bank comparison, rapidly specialized regulated group consumers, with no mark-up. accounts, utilities (ADSL, reducing gap versus leader, companies for provision of Fee on sales of utility contracts. energy) with brand- other players significantly comparison and intermediation driven customer smaller. Other products services for specific products. Same remuneration for credit acquisition model. Focus represent add-on and cross- products as for specialized on Motor Insurance. selling opportunity. brands. Online Mortgage Broker Leader in online Experienced telephone Commission from lenders on (vertical specialist), mortgage distribution consultants provide closed mortgages (normally % comparison-based. since year 2000. independent advice and of mortgage amount), one-off. qualify all online applications, May include volume incentives. which are then transferred to Free for consumers, with no chosen banks for closing. mark-up. Operates as a qualified lead generator without any packaging (no paperwork). Online Consumer Loan Leader in online Online lead generation for Commission from lenders on Broker (vertical personal loan broking. lenders, with support of closed mortgages (normally % specialist), comparison telephone consultants. No of loan amount), one-off. Free based. packaging. for consumers, with no mark-up. Click generation for Online price and Market leader Mostly cost-per-click with merchants. Full integration of differentiated pricing by product comparison of merchant product catalogs. product category, some cost- physical goods sold by Continuous merchant quality per-sale agreements e-commerce operators review. Over 2500 merchants served with dedicated telephone phone sales force. 6

BPO Division – Main services Product Life Cycle DISTRIBUTION UNDERWRITING/CLOSING SERVICING • Commercial activities for online • Income Analysis • Current Account Servicing Mortgage lenders (in lenders’ name) • Technical-Legal Analysis • Collections BPO • Centralized packaging • Anti-fraud checks • Delinquencies • CRM activities for origination • Notary coordination services process • Contract drafting • Support for intermediary networks • Process coordination NEW • Real estate Appraisals Real Estate • Technical real estate Analysis Services BPO • Commercial activities through • Document analysis • Collections CQ Loan remote channels • Income Analysis • Claims BPO • Centralized packaging • Anti-fraud checks • Portfolio analysis • Support for intermediary networks • Employer follow-up • Current account servicing • Consolidation of other loans • Portfolio internalizations • Closing preparation • Support for online distribution • Mass TPL claims management Insurance (e.g. property) BPO • Medical expense management • Self-insurance claims management • CPI claims management Investment • Support for financial advisor • Fund subscriptions • Switches and exits Services networks • Insurance subscriptions • Consolidation of fund orders • Anti-money laundering BPO • Leased or rented asset purchase • Current account servicing Leasing / and registration • Portfolio management Rental • Contract finalisation • Early Collections BPO • Title management 7

Group structure Headcount* 1,761 FTE Group structure as of September 4 th , 2019 * 2018 average 8

Major milestones START-UP GROWTH RESTRUCTURING NEW GROWTH € 185,1M € 152,8M € 138,1M € 120,7M € 71,8M € 68,3M € 37,7M € 46,4M € 47,9M € 53,4M € 51,0M € 38,5M € 7,8M € 13,2M € 21,8M € 4,5M € 2,7M € 1,0M € 0,1M 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 BPO Division is Broking: Segugio.it is born Launched MutuiOnline.it Launched BPO: Services BPO: Acquisition of BPO: Insurance extended to CQS Agenzia Italia Services Introduced PresitiOnline.it BPO: Investment MOL IPO Launched Services introduced Broking: Insurance Break-Even Comparison is introduced BPO: Acquisition of Broking: Acquisition of Quinservizi TrovaPrezzi.it 9

Agenda Business Description 1 Share Information 2 Current Trading and Outlook 3 Historical Performance 4 4 10

Transparency and governance standards Gruppo MutuiOnline is listed since IPO (June 6, 2007) in the STAR Segment of Borsa Italiana’s equity market dedicated to mid-size companies with a capitalization less than Euro 1 billion, which voluntarily adhere and comply with a number of strict requirements in line with best international practice: Timely provision of full year and half year financial reports, as well as interim quarterly reports • Bi-lingual (Italian and English) publication of reports and price-sensitive press releases • Adoption of organisational, operational and control models provided for by Law Decree 231/2001 • Compliance with the voluntary Code of Self-Discipline regarding corporate governance • Financial statements not challenged by independent auditors or stock market regulator (Consob) • Presence of a specialist broker providing freely available research (in English) and facilitating • liquidity (in our case: Equita SIM) � 11

Shareholding Structure Shareholding structure as of September 4 th , 2019 * Treasury shares 6,04% Alma Ventures** 32,10% 30,63% Free Float 9,42% 21,81% Investmentaktiengesellschaft für Frankfurter langfristige Investoren TGV Aktienfonds für Stiftungen * Share ownership as registered in last Shareholders’ meetings; includes all investors above 5% ownership threshold. ** The share capital of Alma Ventures S.A. is owned 50% by Guderian S.p.A. and 50% by Casper S.r.l.; Guderian S.p.A. is 100% owned by Marco Pescarmona (Chairman and co-founder) Casper S.r.l. is 100% owned by Alessandro Fracassi (CEO and co-founder). 12