Community-Connected Primary Care: Redesign of a Waiting Room - PowerPoint PPT Presentation

Apr 04, 2024 •548 likes •702 views

Community-Connected Primary Care: Redesign of a Waiting Room Adrienne W. Henize, JD Robert S. Kahn, MD, MPH CCTST Grand Rounds The Design Thinking Research Awards: Catalysts for Healthcare Improvement May 15, 2015 Context Cincinnati

Community-Connected Primary Care: Redesign of a Waiting Room Adrienne W. Henize, JD Robert S. Kahn, MD, MPH CCTST Grand Rounds The Design Thinking Research Awards: Catalysts for Healthcare Improvement May 15, 2015
Context Cincinnati Children’s three primary care clinics: •Care for 30,000 low-income children per year; > 90% on Medicaid •Majority of families struggle with social needs that impact child’s health – 62% of caregivers are unemployed – 25% of caregivers lack a high school diploma – 31% of families are food insecure (above national/Ohio averages) •Have successful community partnerships – Child HeLP : refer 800 families/year for help with housing, benefits, education – KIND : provide formula to 900 families/year in PPC
Our Challenge To build on our relationships with families, and our contact with them in clinic, to effectively and efficiently connect them with community interventions
Path to CCTST Donor CCHMC- CCHMC- New support for CCTST/Live Freestore Legal Aid Beginnings Community Well grant Foodbank Liaison 2008 2012 2014 2011 2014
Objectives • Connect families with community interventions to improve child health and help families reach full potential • Ensure families feel valued by addressing most pressing needs in safe, welcoming environment • Offer fun, educational activities to positively distract kids
PPC Waiting Room
Design Process • Interviews • Feedback • Synthesis • Observations • Prototype Testing • Implementation
Research Live Well Collaborative 2014
Design Strategies Live Well Collaborative 2014
Ideate/Prototype Live Well Collaborative 2014
Catalyst for Support Donor PPC- support for PPC-Legal PPC New CCTST/Live MLB/Reds Freestore Aid Beginnings Community Well grant grant Foodbank Liaison 2008 2012 2014 2015 2011 2014
Refine Kolar Design, GBBN Architects, RCF Group, Fosdick & Hilmer, Messer
Implementation By July 2015: Kolar Design, GBBN Architects, RCF Group, Fosdick & Hilmer, Messer
Thank you!

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