Community Action Network (CAN) Thank you for your leadership and - PowerPoint PPT Presentation

Community Action Network (CAN) Thank you for your leadership and commitment to serve! Indiana August 22, 2018

Please commit to being … • Fully present and engaged • Open-minded • Collaborative and willing to participate • Willing to share successes and challenges • Ready to value each other’s experiences 2

Housekeeping • All lines are on mute today to preserve sound quality. • If you have a question, pressing idea that you’d like to share, you can “raise your hand” by pressing *9 on your telephone keypad. We will un-mute your line at the next pause in our presentation. • Please feel free to type in your questions or comments privately or with the entire audience in the “Questions” area of the Go To Webinar Control Panel. We will respond during the call • We are recording todays call. The recording and the slide presentation will be located here: www.atomalliance.org/CAN 3

Housekeeping - continued • You may also access the handouts from today’s presentation in the “handouts” area of the Go To Webinar Control Panel. • After the presentation, please complete the post-event evaluation that pops up on your screen. It should take about 30 seconds to answer the five questions, and your feedback is priceless to us in planning future events, so many thanks in advance! 4

atom Alliance Partners Multi-state alliance for powerful change composed of three nonprofit, healthcare quality improvement consulting companies

Meet the CAN Team Alabama Cathy Munn Catherine.Munn@area-g.hcqis.org Indiana Tracy Harvey Tracy.Harvey@area-g.hcqis.org Kentucky Cindy Todd Cindy.Todd@area-g.hcqis.org Mississippi Mary Helen Conner Mary.Conner@area-g.hcqis.org Tennessee Corley Roberts CRoberts@qsource.org

Community Action Network Participants - Who You Are! • 22 Hospitals • 8 Skilled Nursing Facilities • 1 Community Coalition Consultant • 1 Primary Care Office • 2 Health Information Exchanges • 2 Home Health and Hospice • 1 Area on Aging • 1 University • atom Alliance Advisors

Community Action Network Aim We, the atom Alliance Care Coordination Team consisting of Alabama, Indiana, Kentucky, Mississippi and Tennessee, are organizing with: • coalition members, • coalition leaders, • community partners, • hospitals, • nursing homes, • home health, • pharmacies, and • other community-based services. We share a vested interest in the coordination of patient care to reduce avoidable admissions and readmissions. We commit to sharing and developing ways for providers to communicate in order to help better care for our aging population and their families by July of 2019. 8

Polling Question #1 Has poor communication negatively impacted your organization’s readmission rates? Please participate in the poll! 9

Why is collective action important? • Long-Term Services and Supports State Scorecard for older adults, people with physical disabilities, and family caregivers • All five atom Alliance states rank in the bottom quartile • US News World Report State healthcare rankings measure how well states are meeting citizens’ healthcare needs • All five atom states rank in the bottom quartile • Wallethub compared 40 measures of cost, accessibility, and outcome • All five atom Alliance states ranked in the bottom 50 th percentile 10

Accomplishing our Aim • Representation from each state • Leadership & Organizing in Action (LOA) • Rapid cycles of improvement • Collective decisions: • One focus at a time • Measurements of success • Share progress 11

Polling Question #2 Have you participated in other collaborative efforts to improve communication for transitions of care locally? Please participate in the poll! 12

Leadership and Organizing in Action 13

Structure • Regular meetings to share updates on progress, lessons learned and successes • Highlight existing programs • Post-call surveys • Dedicated webpage • Maintain active member contact list • Resources • Recordings of calls 14

Webpage for CAN www.atomalliance.org/CAN

Potential Barriers and Opportunities • Limited time to devote to new projects • Apply an existing project that is struggling • The project chosen doesn’t match my work • I don’t have relationships or the time to build them with the people we need to be successful • Is there anyone else in your organization that might benefit? 16

Discussion Question #1 Who is missing from the table in your community in discussing improved care coordination through communication? Phone lines will be unmuted for discussion! 17

Post-Call Survey • When you can expect the survey. • Only 5 questions! • The survey will change in accordance with current topics. • What will today’s survey include? • When should they respond? • How will we use the information? • CAN Survey 18

atom Alliance Website www.atomAlliance.org Our site allows you to • review initiative overviews • access clinical tools/ resources • subscribe to our monthly eNews • participate in Upcoming and On-Demand Learning opportunities. 19

Resource Library Find tools and resources to be used by providers, beneficiaries and caregivers to help improve healthcare and quality of life for older adults. • All items available free-of-charge • Downloadable • Searchable • Easy-to-use • Clinical Best Practices • Can’t find what you need? Submit a help request and someone will reply. 20

On-Demand Learning (ODL) Our On-Demand Learning (ODL) area allows you to participate in archived events when it is most convenient to you. Live events are usually posted as an ODL opportunity 10 days after the live session. Requirements to participate? • Review the list of ODL opportunities • Click “Go” • Submit your name and other information for documentation • Click “Submit” and you’ll have full access to the ODL of your choice. Share the opportunity with your peers! 21

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Thank You Tracy Harvey Quality Improvement Advisor Tharvey@qsource.org Our next meeting is November, 2018 Your input will determine the date! This material was prepared by atom Alliance, the Quality Innovation Network-Quality Improvement Organization (QIN-QIO), coordinated by Qsource for Tennessee, Kentucky, Indiana, Mississippi and Alabama, under a contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. Content presented does not necessarily reflect CMS policy. 18.ASC31.07.005