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3 Tiers of IT Service: Which one is right for you? cobbtechnologies.com
Today’s Presenters Jeff Patrick Blount Judy vCIO IT Solutions Specialist cobbtechnologies.com
What makes a good fit? Type of IT Type of options they Decision Maker Need cobbtechnologies.com
Zach Wilcox Account Manager
Bottom-Break Fix • Reactionary • On Call • Smaller businesses/less need • Pay per call or per issue cobbtechnologies.com
Middle – A La Carte • A little more Proactive • A little more expensive • Covers some, but not all • Pay on a monthly basis aspects of the network cobbtechnologies.com
Top – Fully Managed IT Service cobbtechnologies.com
FLAT RATE IT SERVICES We provide you with the IT services you need to make your business go! SECURITY BACKUPS • Cont ntent ent Filterin tering & Repor ortin ting • Protections against: • Intr trusio ion Prevent ventio ion • Accidental deletion • Dark k Web Monit itorin ing • Malicious deletion • Secure e acces ess for remot mote users • Hackers • Ransomware BUSINESS REVIEWS • Tech chnolo logy y Consulting lting HELP DESK SUPPORT • Tech chnolo logy y Solu lutio tion Engin ineer erin ing • Quar arter terly Tech chnolo logy y Busin ines ess Revie iew • Remote Assistance • Onsite Services As Needed VENDOR MANAGEMENT • 5X12 Help Desk • Manage e Tech chnolo logy y Relatio ionship ips • Single le Poin int-Of Of-Co Conta tact ct for Vendor Issues MONITORING • Patch and AV Updates EMAIL SUPPORT • Critical Monitoring 24x7x365 • Office ice 365 email ail and management ement • Automatic Ticket Generation System • Securit ity Awar warenes eness Train ainin ing
Fully Managed Extra Features • Security Awareness Training • Security Audit/Ethical Hacking • Dark Web monitoring • NIST, HIPPA, PCI guidelines • Password Managers • SIEM/SOC • HoneyPots cobbtechnologies.com
Q&A cobbtechnologies.com @cobbtechnologies @cobbtechnologies @cobbtech
Thank you for Joining us. For any other Questions contact us at coffee@cobbtechnologies.com
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