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Citizen Feedback Survey December 2018 Are you a resident of South - PowerPoint PPT Presentation

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Citizen Feedback Survey December 2018 Are you a resident of South Ogden? # Answer 2017 2018 1 Yes 219 262 2 No 25 25 Total 244 287 Reliability of the Survey South Ogdens population is estimated at 17,094. 262 people claimed

  1. Citizen Feedback Survey December 2018

  2. Are you a resident of South Ogden? # Answer 2017 2018 1 Yes 219 262 2 No 25 25 Total 244 287

  3. Reliability of the Survey South Ogden’s population is estimated at 17,094. 262 people claimed to be residents and completed the survey. Margin of Error - A sample size of 262 and a population of 17,094 at a 95% confidence level gives an approximate margin of error of ± 6.01 %. Confidence Level – Measure of how certain we can be that if 100 % of the general population were surveyed that they would respond the same (within the margin of error). Confidence Level of 90 % = Margin of error of ± 5.14 % Confidence Level of 99 % = Margin of error of ± 7.91 %

  4. What is your age Survey Data Census Data # Answer % Count 1 26.9% Under 18 0.00% .00% 0 2 18 - 24 0.00% 0 3 25 - 34 13.00% 28 4 58.7% 35 - 44 29.00% 79.00% 62 5 45 - 54 20.00% 42 6 55 - 64 17.00% 37 7 14.4% 65 - 74 15.00% 21.00% 32 8 75 - 84 5.00% 11 9 85 or older 1.00% 2 Total 100% 214

  5. What is your ethnic background? Census Data Survey Data # Answer % Count 1 96.8% White 91.00% 190 2 1.4% Black or African 1.00% 2 American 3 0.6% American Indian or 0.00% 0 Alaska Native 4 1.3% Asian 1.00% 3 5 0.3% Native Hawaiian or 0.00% 0 Pacific Islander 6 5.6% Other 7.00% 14 Total 100% 209

  6. What is your highest level of education? Census Data Survey Data # Answer % Count 1 2.3% Less than high school 0.00% 1 2 25.8% High school graduate 6.00% 13 3 29.6% Some college 22.00% 47 4 9.7% 2 year degree 12.00% 26 5 18.5% 4 year degree 34.00% 72 6 9.8% Professional degree 19.00% 40 7 0.0% Doctorate 6.00% 12 Total 100% 198

  7. Would you recommend our City to your friends and family as a place to work and live? # Answer 2017 2018 11 Definitely yes 46.33% 51.00% 12 Probably yes 36.70% 34.00% 13 Might or might not 10.55% 11.00% 14 Probably not 5.96% 2.00% 15 Definitely not 0.46% 2.00% Total 100% 100%

  8. Thinking back over the past 12 months, have you had contact with the South Ogden City Police Department? (For example if you have filed a police report or called to report a problem.) # Answer 2017 2018 1 Yes 31.65% 27.00% 2 No 68.35% 73.00% Total 100% 100.00%

  9. How would you rate your experience with the South Ogden Police Department? # Answer 2017 2018 1 Excellent 44.93% 44.00% 2 Good 28.99% 36.00% 3 Average 15.94% 11.00% 4 Poor 7.25% 5.00% 5 Terrible 2.90% 5.00% Total 100% 100%

  10. Thinking back over the past 12 months, have you had contact with the South Ogden City Fire Department? (For example if you have had an incident which involved a fire or medical call.) # Answer 2017 2018 1 Yes 7.91% 6.00% 2 No 92.09% 94.00% Total 100% 100%

  11. How would you rate your experience with the South Ogden Fire Department? # Answer 2017 2018 1 Excellent 88.24% 79.00% 2 Good 11.76% 14.00% 3 Average 0.00% 0.00% 4 Poor 0.00% 7.00% 5 Terrible 0.00% 0.00% Total 100% 100%

  12. Thinking back over the past 12 months, have you had contact with the South Ogden City Building Department? (For example if you have applied for a building permit or reported a zoning violation.) # Answer 2017 2018 1 Yes 12.15% 9.00% 2 No 87.85% 91.00% Total 100% 100%

  13. How would you rate your experience with the South Ogden Building Department? # Answer 2017 2018 1 Excellent 23.08% 24.00% 2 Good 26.92% 10.00% 3 Average 19.23% 38.00% 4 Poor 26.92% 10.00% 5 Terrible 3.85% 19.00% Total 100% 100%

  14. Thinking back over the past 12 months, have you had contact with the South Ogden City Hall Administration? (For example if you have come to pay your water bill, reserve a park or community room or get a passport.) # Answer 2017 2018 1 Yes 28.64% 26.00% 2 No 71.36% 74.00% Total 100% 100%

  15. How would you rate your experience with South Ogden City Hall Administration? # Answer 2017 2018 1 Excellent 37.70% 43.00% 2 Good 32.79% 26.00% 3 Average 18.03% 26.00% 4 Poor 11.48% 0.00% 5 Terrible 0.00% 5.00% Total 100% 100%

  16. Thinking back over the past 12 months, have you had contact with the South Ogden Recreation Department? (For example if you have registered and participated in a Recreation program such as football or baseball.) # Answer 2017 2018 1 Yes 15.42% 13.00% 2 No 84.58% 87.00% Total 100% 100%

  17. How would you rate your experience with the South Ogden City Recreation Department? # Answer 2017 2018 1 Excellent 30.30% 22.00% 2 Good 39.39% 53.00% 3 Average 24.24% 22.00% 4 Poor 6.06% 0.00% 5 Terrible 0.00% 3.00% Total 100% 100%

  18. Thinking back over the past 12 months, have you visited a park in South Ogden? (For example: Friendship, Glasmann, 40th Street, Madison, Meadows, Nature Park, Club Heights or Club Heights Off- Leash Dog Park.) # Answer 2017 2018 1 Yes 76.89% 80.00% 2 No 23.11% 20.00% Total 100% 100%

  19. Q19 - How would you rate your experience at South Ogden City Parks? # Answer 2017 2018 1 Excellent 25.00% 30.00% 2 Good 48.78% 43.00% 3 Average 22.56% 21.00% 4 Poor 3.05% 5.00% 5 Terrible 0.61% 1.00% Total 100% 100%

  20. How would you rate the quality of Culinary water service in South Ogden? Answer 2017 2018 1 Excellent 34.95% 39.00% 2 Good 42.23% 44.00% 3 Average 18.93% 15.00% 4 Poor 3.88% 2.00% 5 Terrible 0.00% 0.00% Total 100% 100%

  21. How would you rate the quality of Sewer service in South Ogden? # Answer 2017 2018 20 Excellent 34.00% 37.00% 21 Good 44.00% 48.00% 22 Average 19.00% 15.00% 23 Poor 2.00% 0.00% 24 Terrible 1.00% 0.00% Total 100% 100%

  22. How would you rate the trash service in South Ogden? (Republic Services) # Answer % Count 1 Excellent 38.00% 35.00% 2 Good 44.00% 45.00% 3 Average 13.50% 16.00% 4 Poor 4.00% 4.00% 5 Terrible 0.50% 1.00% Total 100% 100%

  23. How would you rate the quality of the streets in South Ogden? # Answer 2017 2018 1 Excellent 2.50% 5.00% 2 Good 20.00% 26.00% 3 Average 38.00% 41.00% 4 Poor 30.00% 24.00% 5 Terrible 9.50% 4.00% Total 100% 100%

  25. How are you most likely to stay informed with what is happening in South Ogden City?

  26. How are you most likely to stay informed with what is happening in South Ogden City? # Answer 2017 2018 1 Council Meetings 3.86% 4.00% 2 Information in the City 56.37% 61.00% Newsletter 3 Information on the 15.83% 16.00% City Website 4 I follow South Ogden 15.83% 12.00% on Facebook 5 I follow South Ogden 1.16% 2.00% on Twitter 6 Other 6.95% 5.00% Total 100% 100%

  27. How are you most likely to stay informed with what is happening in South Ogden City broken out by age.

  28. How would you rate your experience at South Ogden City Parks broken out by age.

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