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CIMA PD Building Resilience & Be Strong, Stay Strong Flexibility Nicky Benson Step Up 4-hour Workshop The New Zealand Diversity Survey: April 2015 EEO Trust Diversity issues considered to be of importance Number of respondents (n=762)


  1. CIMA PD Building Resilience & Be Strong, Stay Strong Flexibility Nicky Benson Step Up 4-hour Workshop

  2. The New Zealand Diversity Survey: April 2015 EEO Trust Diversity issues considered to be of importance Number of respondents (n=762) % Wellbeing/wellness 452 59.3% Flexibility 390 51.2% Aging 321 42.1% Employment transition for younger staff 209 27.4% Bias (conscious and unconscious bias that can influence decision making 207 27.2% Bullying and harassment 200 26.2% Ethnicity 196 25.7% Gender 186 24.4% Disability 102 13.4% Sexuality 58 7.6% Religion 41 5.4%

  3. Who would you describe as resilient? What is it they do? Why is this important?

  4. overcome obstacles of past steer through everyday adversity bounce back from set-backs reach out to others and our full potential (Reivich & Shatte, 2002)

  5. Behaviour 10% Think and Feel Values/Beliefs 90% Make Meaning Motivators & needs Ref: Robert Dilts

  6. 1. How active 2. How well 3. The food 4. The way 5. The way you you are you sleep you eat you think manage stress Ref: High Life 24/7 Matt Church

  7. Physical Emotional Physical capacity Emotional capacity is defined by is defined by quantity of quality of energy energy Mental Spiritual Spiritual capacity Mental capacity is defined by is defined by focus of energy force of energy Jim Loehr and Tony Schwartz: The Power of Full Engagement

  8. How much each lifestyle aspect affects your immune system response: Exercise 47% Relaxation 45% Sleep 44% Balanced meals 37% Not smoking 27% Breakfast 21% All of these lifestyle aspects have an impact on your immune system Moderate work pressure 17% response, with sleep and relaxation being almost as important as exercise. Hassed 1998

  9. Morning Afternoon Evening Wake naturally and Breathe slowly and Be with family consistently consistently Light evening meal Breakfast (include Walk, swim, yoga, gym, Reflection, read, cycle, jog – ideally in protein, complex talk, relax carbohydrates, fruit) sunlight Cool, dark, quiet Regular lunch (protein, before bed salad, fruit) Late afternoon snack Relax on way home

  10. No Control / Influence Influence Out of my control/ Influence Control

  11. At my best

  12. At my best With a colleague or two share when you are at your best  What are you doing?  How do you feel?  What is in place for you?

  13. What state are you in? pressurised confident overwhelmed determined fear of failure curious fear of rejection stimulated fear of success fascinated desperate passionate worried outrageous anxious energised bored unstoppable guilty excited disappointed flexible embarrassed vital angry appreciated hurt enthusiastic confused loved frustrated successful disillusioned funny stupid expectant

  14. Flourishing 3 to 1 positive to negative emotional states. A tipping point into flourishing…… [INSERT YOUR COMPANY LOGO]

  15. emotions research positive negative Joy Anger Gratitude Shame Serenity Contempt Interest Disgust Hope Embarrassment Pride Guilt Amusement Hate Inspiration Sadness Awe Fear Love Stress Barbara Fredrickson

  16. Is it real or imagined?

  17. Neocortex Thinking, planning, perception, rationality and learning Limbic System Centre for emotions, learning and memory. Regulates temperature control, hormone levels, digestion and the fight, flight and freeze response. Brainstem Regulates basic life functions like breathing, heart rate and levels of sleep and wakefulness.

  18. Taking people with us

  19. people spend 46.9 % of their waking hours thinking about something other than what they’re doing, and this mind- wandering typically makes them unhappy Harvard University study

  20. Attention Deficit Trait ADT isn’t an illness or character How to control ADT: defect. It’s our brains’ natural Foster positive emotions response to exploding demands on By connecting face-to-face with people our time and attention. As data you like throughout the day. Increase increasingly floods our brains, we in dopamine and serotonin. lose our ability to solve problems Take physical care of your brain by and handle the unknown. getting enough sleep, eating healthfully, and exercising regularly. Organize for ADT, designating part of each day for thinking and planning, and setting up your office to foster mental functioning .

  21. concentration distractions social media email overload cell phone multitasking boredom nagging thoughts stress fatigue hunger

  22. mindfulness creates space leading to thoughtful actions instead of impulsive reactions stimulus reaction Stimulus Mindfulness Response

  23. Coherence

  24. High Arousal / High Energy ▲ SYMPATHETIC ‘Fight -or- Flight’ Frustration, Anger, Hostility, Fear, Worry, Anxiety Exhilaration, Passion, Joy, Happiness Judgement, Resentment, Feeling, Overwhelmed, Anguish Love, Care, Kindness, High Performance Appreciation Performance Positive Negative ▲ DHEA Cortisol Emotion Emotion ▲ ▼ Cortisol DHEA Low ▼ Compassion, Tolerance, Hopelessness, Acceptance, Forgiveness Submission, Despair, Depression Serenity, Inner balance, Burnout, Withdrawal, Reflection, Contentment Boredom, Apathy Low Arousal / Low Energy ▲ PARASYMPATHETIC Ref www.heartmath.org

  25. Thank you Nicky Benson www.nickybenson.co.nz nicky@stepup.co.nz

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