Chase Farm Hospital Natalie Forrest Chief executive and director of nursing, Chase Farm Hospital
Contents New Chase Farm Hospital Drivers for change Services and facilities Our urgent care centre Our surgical facilities A digital hospital Benefits of a digital hospital
New Chase Farm Hospital • Opened in September 2018 - four years after the commitment to redevelop • Part of the Royal Free London NHS Foundation Trust • Co-designed by our patients, staff, the Royal College of Art and specialist architects • Rated ‘good’ by the Care Quality Commission • Approximately 300 staff • One of the most digitally advanced hospitals in the UK
Drivers for change
Services and facilities • Third floor: surgical wards • Second floor: elective theatres, barn theatre, recovery • First floor: Chemotherapy/PITU, MSK, physiotherapy, out-patients department, admin, community • Ground floor: main entrance, concierge service, UCC, imaging, out-patients department, older people’s assessment centre, retail, cafe, pharmacy • Lower ground floor: FM, endoscopy, pharmacy, pathology
Urgent care centre (UCC) • Opened in December 2013 (moved into the new hospital in September 2018) • Treats patients with minor illnesses and patients who walk in with an injury that is not life threatening. This could include: o sprains, strains, and broken bones o minor burns and scalds o minor head and eye injuries o bites and stings • Equipped to perform a number of tests including x-rays, ECGs and urine
UCC • Patients do not need to have an appointment - they can just turn up • Staff include registered nurses, health care assistants, emergency nurse practitioners, emergency care practitioners, trust doctors, general practitioners and advanced nurse practitioners • Barndoc is placed in the centre • Open 8am to 10pm (last patient booked in at 9pm), 7 days a week
We aim to see, treat and discharge 80% of patients within two hours of arrival
Surgical facilities • We are the main location within the Royal Free London group for planned operations • We have: eight state-of-the-art operating theatres o four ‘barn’ theatres o 50 beds in our surgical wards with two four-bed single-sex bays o and 42 single ensuite rooms hospital beds equipped with an entertainment system that o provides a multi-channel TV service and hospital radio free of charge to patients hospital rooms with Wi-Fi and reclining chairs for visitors o staying overnight
A digital hospital • HIMSS Analytics Electronic Medical Record Adoption Model (EMRAM) Stage 6 in June 2019 We have: • electronic patient records o integrated medical devices • patient navigation o electronic check-in o live out-patient wait times • digital nurse call o emergency call and monitor alarm alerts
Benefits of a digital hospital • For staff o real-time patient information at any site o information available in actionable form o increased patient facing time • For patients o access to records o increased self-management o improved access to facilities • For system o reduction in activity through self-management systems o improved room utilisation o learning site for other trusts
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