CCG Health Forum
CCG Health Forum • What is it? • What is it used for? • Who attends? • Where does it sit in the Governance Structure • Examples
What is it? The Health Forum is our strategic patient engagement forum and offers you a chance to discuss any of the NHS services we commission in Warrington to get patient feedback and experiences and discuss our commissioning intentions and plans An example of how we meet the legal duty to involve and engage with patients and the public “make arrangements to involve the public in the commissioning of services…a) the planning of services b) the development and consideration of proposals c) the decisions which, when implemented, would have an impact on services”.
What is it used for? • Commissioners to attend to gain patient feedback on services when engagement is taking place • To gain patient experience from the Forum • To invite speakers based on feedback • 360 feedback • Quality Accounts • IVAs/ Scoping Members are involved in: • Patient Representation – GB, Quality, procurement, task and finish groups • Equality Impact Assessment • Communications and Engagement
Who attends? • Chaired by Patient Representative from the Governing Body • Vice Chair new patient rep on Quality Committee • Individual patient and carers • Third Sector organisations – try to ensure representative of protected characteristics • Individual PPGs • Third Sector Network Hub • Healthwatch Warrington • Public Governors from ❖ Warrington and Halton Hospitals NHS Foundation Trust ❖ Bridgewater Community Healthcare NHS Foundation Trust ❖ North West Boroughs NHS Foundation Trust ❖ North West Ambulance Trust • PPG Network • Warrington Borough Council
Outreach • Speak Up • Attend regularly to ensure the Health Forum discussions are accessible to people with learning disabilities • Youth Panels development • Supported by Warrington Voluntary Action • Satellite panels across the town
Governance CCG Governing Body Made up of local GPs and health professionals who together have a vast experience of the local health service – this is Patient representative and Healthwatch Warrington the main mechanism for public accountability within decision making CCG Quality Committee Sub-committee of the Governing Body. Reports to the Monthly engagement and communications report, including Governing Body on the development, improvement and highlights and issues from the Health Forum. monitoring of all areas of quality, including patient Vice Chair of Health Forum sits on the Committee to experience formally feedback CCG Health Forum Sub committee from the Quality Committee. Strategic public engagement forum - made up of patients, carers, Third Patient Chair and Governing Body patient representative Sector organisations and Public Governors from our main provider organisations Patient Participation Group Network Wider public PPG representatives coming Two representatives engagement together to share best formally feed into the practice and patient Health Forum experience
Engagement Structures Health Forum Get engaged conference When: Three times a year Who: Representatives from stakeholders plus representatives of organisations or groups that represent the public Purpose: Raise awareness of services and roles to the public. Topics to be decided from discussions at the Health Forum and agreed by the CCG Our wider network When: Ongoing Who: A growing database of people who are interested in, and want to, take part in, engagement and consultation work in Warrington Purpose: Opportunity to reach out to a much wider variety of people than would traditional engage. A resource to call on people to be directly involved in the development of new models and options through ad hoc and targeted workshop activity. A network to share key messages and sign post to engagement activity outside of the conference and forum meetings
Examples • “We want to see you introduce new ways of involving patients and the public in your work” • “We want to hear more about what's going on at NHS Warrington Clinical commissioning Group” • Warrington Together engagement plans • WRAG feedback Topics have included: • All consultations • Winter schemes • Draft Operational Plan • Long Term Plan
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