DrupalCon Dublin 2016 burnout at scale
Alina Mackenzie consultant � czaroxiejka � alimac
� czaroxiejka sprint tomorrow contribute to Drupal project first time sprinter workshop 9:00 in Wicklow 2A mentored core sprint 9:00 in Wicklow Hall 2B general sprints 9:00 in Wicklow Hall 2A
� czaroxiejka bit.ly/burnout-at-scale
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try this one weird old tip to cure your burnout
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Christina Maslach
� czaroxiejka 1. effects of burnout 2. dimensions of burnout 3. burnout – engagement continuum 4. six areas of work life quality 5. strategies
� czaroxiejka effects of burnout
� czaroxiejka poor quality of work
� czaroxiejka low morale and satisfaction
� czaroxiejka physical illness
� czaroxiejka dysfunction in personal life
� czaroxiejka low self esteem
� czaroxiejka absenteeism and turnover
3 � czaroxiejka dimensions of burnout
� czaroxiejka exhaustion
� czaroxiejka cynicism
� czaroxiejka ineffectiveness
� czaroxiejka Cynicism Exhaustion Ineffectiveness
� czaroxiejka exhaustion energy
� czaroxiejka cynicism involvement
� czaroxiejka ineffectiveness efficacy
� czaroxiejka burnout / engagement continuum Exhaustion Energy Cynicism Involvement Ineffectiveness Efficacy
6 � czaroxiejka areas of work life quality
� czaroxiejka workload
� czaroxiejka “If your team doesn’t have enough people, and you are constantly firefighting without respite, your skills are atrophying .” – Jennifer Davis and Katherine Daniels, Effective DevOps
� czaroxiejka control
� czaroxiejka reward
� czaroxiejka community
� czaroxiejka “[…] giving people the time and space to strengthen bonds leads to better retention. We often stay at jobs longer than intended because people make the difference .” – Jennifer Davis and Katherine Daniels, Effective DevOps
� czaroxiejka fairness
� czaroxiejka values
� czaroxiejka workload control reward community fairness values
� czaroxiejka https://en.wikipedia.org/wiki/Maslow%27s_hierarchy_of_needs
� czaroxiejka 1. work overload 2. lack of control 3. insufficient reward 4. breakdown of community 5. absence of fairness 6. value conflicts
� czaroxiejka is it the person or the job ?
� czaroxiejka both . (person in context of job situation)
� czaroxiejka 2 organizational approaches
� czaroxiejka organizational buy-in group project employees
� czaroxiejka management organizational project connects with people
� czaroxiejka organizational checkup
� czaroxiejka staff survey
� czaroxiejka organizational profile
� czaroxiejka now what ?
� czaroxiejka sometimes it’s not what people expect
� czaroxiejka change
� czaroxiejka sustainable workload
� czaroxiejka choice and control
� czaroxiejka recognition and reward
� czaroxiejka supportive work community
� czaroxiejka “Employees that trust in their organization to support them can take the time they need to invest in themselves and their skills , strengthening the connections in their work and reducing risk of burnout.” – Jennifer Davis and Katherine Daniels, Effective DevOps
� czaroxiejka fairness , respect and justice
� czaroxiejka clear values and meaningful work
� czaroxiejka for you who are experiencing burnout …
� czaroxiejka “company of one ”
� czaroxiejka physical fitness
� czaroxiejka recovery cycles
� czaroxiejka positive feedback
� czaroxiejka job crafting
� czaroxiejka bit.ly/burnout-at-scale
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