Innovative Proposal for Broward County Library Next Generation ILS and Discovery Service Final Presentation Shaheen Javadizadeh , Executive Vice-President of Sales Innovative Interfaces Incorporate Carrie Pearson , Regional Sales Executive Innovative Interfaces Incorporated August 22,2018
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Why Innovative Interfaces? Technology Functionality Experience Support AWS Public Library Focus 40 Years of ILS Experience Dedicated Site Manager HTML-5 Client User Experience Project Management 24/7 Support API & Web Services Community Profiles ULC Libraries Award-winning documentation Microsoft Deskless Patron Services CONFIDENTIAL Your Partner for Library Success
What We Deliver Technology Functionality Experience Support ✓ Active Directory ✓ Top rankings from large ✓ Core feature set ✓ Unique Support Integration public libraries in 3 rd included out-of-the-box structure with a party survey dedicated team ✓ Web client based on ✓ Web client designed to ✓ Implementation staff ✓ Dedicated Twitter Bootstrap support User with decades of Engagement implementation team ✓ 3 rd Party Integrations experience ✓ Extensive reporting ✓ Supportal to log on and ✓ RESTful API ✓ Former Carl.X capabilities track questions customers ✓ Fully functioning general ✓ Large user and support ✓ Over 400 employees release software – no community with 120 librarians on MVP staff CONFIDENTIAL
Meeting the Needs of Public Libraries – Our Project Approach Patron User Experience Cloud Platform Security • Branded based on county design and • ISO27001/SOC 1/SOC 2 Type 2/FedRamp implementation • High-security facilities with biometric access control • Virtual Reference Experience in every search • Fully- automated “lights - out” data centers • State-of-the-art collaboration tool for community • Optional Tier 1 and Tier 2 Disaster Recovery, Private organizations VPN, Security Audits and penetration tests Staff User Experience Interfaces and Integrations • Best-in-class patron service tool with workflows • Experience with all current 3rd party products on the web for public services • Integration via API or SIP2 – not limited to SIP2 • Easy and efficient technical services for • Public Library Focus – looking for new and acquiring, describing, and making available all resources interesting partners • Reports for every user CONFIDENTIAL
What Our Customers Say Polaris ILS works for us! It provides not only the Chicago residents depend on the Library to robust functionalities we need to support provide high-quality services and this system traditional library services, but also the will allow us to more effectively serve patrons responsiveness and flexibility to meet the both inside our physical branches and at demands of an ever-changing library world. I outreach events in communities throughout love being able to give our customers and staff the city. such new library tools and services. Michelle Frisque Chief of Technology, Content Cathy Worthman, Technology Support Manager, and Innovation at Chicago Public Library Baltimore County Public Library We needed a solution that not only made the staff more efficient, but gave patrons easier Forward-thinking and flexible: Polaris ILS access to resources. Polaris was feature rich is the perfect fit for us. and made it easier to work through patron Lori Kressin & Marsha Grove, Library Director, account information. Champaign Public Library Jenny LeJeunesse, DeKalb County Public Library CONFIDENTIAL
Y~l ~ blic References The City Library RICHLAND I BOSTON LIBRARY THE S AL T LAKE CI TY PUBLI C LI BRARY SY S TEM PUBLIC LIBRARY access freely. D DENVER PUBLIC LIBRARY BALTIMORE COUNTY II dallas pwblic librar PUBLIC LIBRARY -· .. ·-- ·- .. PhoenixPublicLibrary II CHICAGO PUBLl lC t ... NEW ORLEANS LIBRARY miami-dade library COL U MBUS METROPOLITAN LIBRARY system PUBLIC LIBRARY ... . . lll 1nnovat1ve CONFIDENTIAL
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Thank you We appreciate the opportunity to present our solution for the Next Generation ILS and Discovery Service. Thank you for your consideration
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