Briefing to the Parliamentary Portfolio Committee on Communications “2014 - 2015FY Annual Report” Acting Chairperson Chief Executive Officer 1
Contents Organisational Mandate Government’s Priority Outcomes Strategic Goals: 2014-2015 ICASA’s Services during 2014/15FY Key Achievements Areas of Non-Achievement AG Assessments of 2014/15FY Performance Measures to Improve Performance (2015-2016FY) Conclusion 2
Organisational Mandate ICASA is established pursuant to section 192 of the Constitution and in terms of the ICASA Act of 2000, as amended ICASA’s mandate is derived from: The Constitution, 1996 ICASA is mandated to - ICASA Act, 2000 EC Act, 2005 Broadcasting Act, 1999 Regulate electronic communications, broadcasting Postal Services Act, 1998 and postal sectors in the public interest ECT Act, 2002 Ensure affordable services of high quality for all South Africans 3
Government’s Priority Outcomes Outcome 6: An efficient, competitive Promote competition and network and responsive deployment for universal broadband Government Priority Outcomes provision economic infrastructure network Outcome 12: Ensure that the regulatory framework facilitates the use of ICTs as a platform to An efficient, effective provide increased access to government and development – services oriented public service Facilitate the 3-tiers of broadcasting and specifically focus on a regulatory Outcome 14: agenda that: • Promotes local content A diverse, socially • Dissemination of information cohesive society with a in the public interest common national identity • Public broadcasting content across all platforms 4
Strategic Goals: 2014-2015 5
ICASA Services to the Sector ICASA Type Approval Licences & Issue Interconnection / Spectrum Services to licensees & Allocation of Channel registration Facilities Leasing Assignment numbers Authorisations certificates Diversity Quality Speedy Services to end-users Universal service Competitive of local of resolutions of & audiences obligations pricing Content Service Complaints 6
Regulatory Programmes: 2014-15 FY #2 Licensing & #3 Engineering & #4 Markets & #5 Consumer Affairs Compliance Technology Competition • Grant, renew, • Spectrum • Regulations to • Consumer transfer, amend and management and ensure fair complaints handling revoke service planning competition in the and resolution licences market • Granting of • Consumer advocacy, • Authorize licence authorisations / • Implement education and exemptions type approvals for measures to ensure awareness equipment efficient provision of • Monitor and enforce • Monitor Quality of postal, broadcasting compliance by • ECS/ECNS Quality of Experience by and EC / ECN licensees with the Service monitoring consumers in services applicable laws and consumption of • Research on regulations (postal, • Ensure affordability services spectrum efficient broadcasting, ECS of services technologies • Promote right of and ECNS licensees) • Promote access to access to services • International local broadcasting for people with collaboration content disabilities 7
Programme 2 Achievements • 7 Individual ECNS licence transfers Chief Operations Officer Lice icence transfers and • 6 Individual ECS licence transfers (Regulatory Projects Office) • 6 Class Community Sound Broadcasting amendments amendments • 2 Individual Commercial Sound Broadcasting Licence amendments • 1 Class Community Sound Broadcasting Licence transfer • 77 Class ECNS, 75 Class ECS registrations, 3 Class ECS transfers & 1 class ECS surrender • 23 Unreserved Postal Services registrations and 8 Unreserved Postal Services Renewals Lice icence Regis istratio ions • 48 New Class Sound Broadcasting Service granted, 40 Class Sound Broadcasting Service licence renewals and 12 channel authorizations • The following applications were unsuccessful: 3 Class Sound Broadcasting Service Licence applications, 2 Class ECS and 3 Class ECNS licence applications • 15 Private Electronic Communications Network (PECN) Exemption Lic Licence Exemptio ions • 10 Electronic Communications Service (ECS) Licence Exemption • 2 Small Electronic Communications Network (SECN) Licence Exemption 8
Programme 2 Achievements • Full compliance by individual Broadcasting Service licensees Compli liance by • Compliance challenges by class community broadcasting service Chief Operations Officer broadcastin ing, ECS, ECN CNS & licensees (Regulatory Projects Office) postal se servic ices li licensees • ECS/ ECNS licensees audited and assessed for compliance • Acquisition of the broadcasting monitoring equipment (to be Acquis isit itio ion of f Monit itoring deployed in all Regional Offices) Equip ipment • Acquisition of the RFID tag monitoring equipment for independent monitoring of postal services licensees May 2014 Ele lections • Monitoring of national lections completed • Over 7 complaints adjudicated (3 resolved by the Authority and 4 Monit itoring dealt with by CCC) 9
Impact on the Sector BROADCASTING LICENCES ELECTRONIC COMMUNICATIONS & NETWORK LICENCES Individual Class Licence Exempt ECNS 502 491 210 ECS 502 436 23 POSTAL REGISTRATION CERTIFICATES Applications Processed Unreserved Postal Services 74 Authorised Broadcast Channels Top TV – 129 Channels Deukom – 1 Channel WoW TV – 2 Channels e.TV (e-mobile) – 29 Channels Multichoice – 450 Channels DSTV(Mobile) – 10 Channels Total Number – 621 Channels 10
Impact on the Sector Distribution of community radio stations LP: 38 All communities have their own voice NW: 38 Source of local content MP: 27 GP: 53 NC: 9 FS: 19 KZN: 37 EC: 36 WC: 39 11
Programme 3 Achievements Chief Operations Officer • QoS monitoring in the following provinces: Limpopo, Northwest, (Regulatory Projects Office) Northern Cape and Free State Quali lity ty of f Se Servic ice • QoS monitoring for SARS to verify the availability of network signal in the border posts Monit itoring • QoS monitoring for USAASA to assess quality of subsidized networks in under-serviced rural areas • Bilateral meetings between Lesotho and South Africa, and Cross-border coordin Cr inatio ion Mozambique and South Africa to resolve signal spillage challenges • MoUs between ICASA and Wits University, Pretoria University and Rese search colla llaboration Council for Scientific and Industrial Research (CSIR) were signed for the purpose of collaboration in Spectrum Management. 12
Programme 3 Achievements • Roadmap for IMT Spectrum Chief Operations Officer Sp Spectrum Management • Radio Frequency Spectrum Assignment Plans (Regulatory Projects Office) • Review of radio frequency spectrum regulation and amendment of frequency spectrum fees regulations • 2972 frequency spectrum licenses issued Sp Spectrum Lic Licensing • 2709 licenses cancellations processed • 2815 Type Approval licenses/certificates issued including 2626 RF Equip ipment Type Approval equipment applications; 90 TLTE applications and 99 SWS applications 13
Programme 4 Achievements Chief Operations Officer (Regulatory Projects Office) • Wholesale Voice Call Termination Regulations Measures to Promote Fair ir • Review of retail tariff filings for ECS operators Co Competit itio ion • Assignment of over 6,2 million numbers • Annual Price Review for Basic Postal Services 14
Impact on the sector Prepaid consumers have benefitted substantially from lower prices 15
Programme 5 Achievements Chief Operations Officer (Regulatory Projects Office) Co Consumer Advocacy • A total of 308 community outreach workshops were held nationally and 247 community radio interviews were held Programs Consumer Co Co Compla laints • A total of 4297 4297 consumer complaints were received of which 3867 3867 were resolved. This represents a resolution rate of 90% Handli ling & Reso solu lutio ion 16
Contribution to NAJoints ICASA participated at safety and security operations at national events as coordinated by the JCPS cluster, including the following: Chief Operations Officer (Regulatory Projects Office) Presidential Inauguration, May 2014 SKA site visit on opening of Meerkat Project Africa Aerospace & Defence 2014 State of the Nation Address, February 2014 17
Areas of non achievement • Closing date for submission of applications was extended from 31 December 2014 to 31 March 2015 based Chief Operations Officer on request from prospective applicants (Regulatory Projects Office) • [Lic Licensing pr process cur currently ly on on track as as per per 201 2015-16 Pl Plan] Free to Air TV • The Radio Frequency Assignment Plans was only finalized in March 2015 • The ITA must be preceded by policy clarity on inter alia migration process ITA for • [De Deliv iverable le on on IM IMT Spe Spectrum Li Licensin ing Fr Framework on on track as as per per 201 2015-16 Pla Plan] spectrum licenses • Delays with the procurement process occasioned by failure to adhere to prescribed processes and resultant threats of legal challenges Spectrum • [Procurement t pr process will ill be be completed du durin ing 20 2015-16 with th full full system de deplo loyment an antic icipated by y 201 2016-17] Management System 18
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