Bentwater Fiber to the Home Hal Brumfield
What is the Problem? Suddenlink is out again. they seem to think, as always, that the problem • is in my house-not our neighborhood. Are any other Consolidated customers in this area having internet • problems. This is the third day in a row that my internet is down. We have been out all day. • has been down more than it’s worked this year. • Has anyone lost Suddenlink internet? • Our consolidated internet and email were down for 3 days. • Suddenlink. went down six times between 11:00 a.m. and approximately • 4:30. Suddenlink Internet and phone is dead again. 15th time in last 3 weeks. • Ok, our service is down . It has been reported. Anyone else having issues? •
Lead the Conroe Community FASTEST Internet Most reliable service Increased Home Value Connection, TV, Video $175,000 $180,500* Computer * Study by Carnegie Mellon and UC Boulder
What is the Problem? • Christmas Day 2014
What is the Problem? • Christmas Day 2015 – Ready to watch a movie? – Not yet! – After 30 Mins
Comparison Movie Download 4 “It's great! We got a digital code with a Traditional Cable movie we purchased for our boys and Same Day downloaded it in 4 minutes!! Amazing!! Drew Creel – Tachus Fiber User Christmas Day 2015
Quote from Customer “The Internet connection freaking rocks. I can stream Netflix and Amazon UHD (Ultra High Definition) anytime I want!” Ash Hornbeck – Christmas Day 2015
Utilization Potential Over 350,000 Users 100 100% 90 80 Peak Rush Hour 70 60 Average Usage 50 25% 40 30 20 10 10% 0 Usage Capacity
Live Streaming TV will grow 15x by 2021
More devices will be 3.5x global population by 2021
Problem Getting Worse Busy Hour 460%, average 320% by 2021
Why Fiber Optic? Fiber Optics Copper Bandwidth 1,000,000 Gbps 10 Gbps and beyond Future-Proof Only need to Need to change change endpoints equipment and cables every few years VS. Corrosion No Yes Noise Immune Susceptible to EM/RFI interference, crosstalk and voltage surges Security Nearly impossible Susceptible to tapping to tap Lifecycle 30-50 Years 5 Years
Performance Today
What We Offer • Gigabit+ Fiber • Buried Underground • High Performance – over 10X Cable • Carrier Grade Network • Local Ownership
Who We Are • Founded by: – Owner of a successful IT Service company (one of Houston's Largest) and – Owners of the largest fiber optic network in Montgomery County (one of the largest in Houston) • Network includes: – 2,000 route miles and connects to all major data centers and Tier 1 Internet Backbone providers • Internet provider for : – City of Shenandoah, County of Montgomery, Conroe ISD, Woodlands Township, MCHD, Magnolia ISD, and most major (and many small/medium) companies in the area
Our Network
Customer Satisfaction – Q4 2017 Satisfaction with Service 100% 94% 94% 94% 90% 80% 70% Customer Service 60% 50% Speed 40% Reliability 30% 20% 10% 6% 6% 6% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% (1) Well Below (2) Below Average (3) Average (4) Above Average (5) Excellent Average
Cost • Signup is $20 – Covers 1 st month Internet • Cost for Internet Service – 100Mbps $65/mo ($69.02) – 1000Mbps $85/mo ($90.25) • Add CableTV starting at $20/mo
Carnegie Mellon Survey • $5,437 increase in the typical home’s value • 520,931 real estate transactions used • All 50 states and D.C. in 2011 to 2013 Increased Home Value $175,000 $180,500*
Priorities of People Looking to Move 0 20 40 60 80 100 Safe streets 97 Very High Speed Internet Access 89 Affordable housing 89 Greenspace 84 Mixed housing choice 80 Reasonable commute time 80 Vibrant Entertainment and culture 77 Convenient transportation 73 Walking distance to Shops 71 Employment opportunities 71 Great School System 57 River front with recreation 53 Professional or college sports teams 32
Current Status • $3MM+ to build • Need 500 signups • Currently at 30 • Signups end March 31, 2018
Value to Bentwater • Increased property values 3.1% • Effectively work from home • Fastest Internet connection • Uses Speed of Light Hal Brumfield hbrumfield@tachus.com
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