Benchlearning Experience Vienna 28 February 2017 Gudrun Nachtschatt AMS Austria
Benchmarking + Learning = Benchlearning 1 1
Benchlearning Pillars Quantitative Benchmarking > 8 Indicators on results > Neutralisation of different economic and organisational context by context indicators > Adjusted results (more or less comparable) Qualitative Benchmarking > Self-Assessment on 8 enabler dimensions > PDCA-cycle > External Assessment by peer assessors > Feed-back report 2 2
Benchlearning Pillars Mutual Learning > Identifaction of Good practicees > Systematic mutual learning > Thematic Seminars with those who provide good practices and those who are in need > Support of transfer of Good Practice 3 3
Benchmarking on Results 8 quantitative Indicators > Transitions from unemployment into employment > Total exits from unemployment > Fast transitions into employment > Vacancies filled > Satisfaction of jobseekers and employers with PES services > PES contribution in finding a job 4 4
Qualitative Benchmarking Assessment of enablers > A Strategic Performance Managment > B Design of operational Processes > C Sustainable Activation > D Relations with Employers > E Evidence-based Design of Services > F Managment of Partnerships > G Allocation of Ressources > H Identifiaction and Implementation of a Reform Agenda 5 5
Where are the Sources of Learning? > Working on the Self-Assessment and discussing the enablers > Individualised Assessment and Feedback > Identifying room for improvement and strengths of your PES > Assessing other PES > Identifying Good Practises > Transfer of Good Practises 6 6
What we have learned > Competence based matching > Profiling > Competence-checks > Comprehensive training and integration for persons entitled to asylum > Refugee-App > Organisational things 7 7
Conclusions All PES have strengths and weak points There is no PES which is „best“ or „worst“ in all dimensions Maturity of a PES does not depend on ressources Maturity of a PES does not depend on the organisational model 8 8
Benchlearning Is not a beauty contest and not an event but Food for thought 9 9
Online Präsentation – PES- Benchlearning > http://www.pes- benchlearning.eu/dashboard/pages/ind ex.html > User: HOPES_AT > Password: *N%n1u 10 10
2. Cycle Assessment 20. – 22.3. 2017 Based on the Adapted Self-Assessment and the Reform Report Wednesday Monday Tuesday Morning: Morning: Reform agenda on discussion of the conclusions and local level, site reform agenda assessment visit of 2 local afternoon: Noon: feedback to offices enablers A - G management 11
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