Back Office & Data Processing Services
About us Valad Infotech Solutions is privately owned company with a decade long experience in providing back office services to Maritime Industry. Valad operates with pool of experienced Marine & Mechanical Engineers, Naval Architects, Software Professionals and Domain Experts depending on individual clientele needs. Our global backoffice solutions streamline clients’ operations through efficiently aligned people and technology capabilities. We at VALAD, deliver value beyond cost arbitrage, and help the business heads derive insights to outperform in tough market conditions. We have a rich track record of working with the largest global companies such as Globetech Group, Spectec and MESPAS . We facilitate sharing and benchmarking of best practices across diverse business units to enable efficiency gains for our clients.
Why Outsource • Save on cost : Outsourcing to India has been a global practice, with highly skilled resources available at cost effective prices companies can leverage this advantage over their competition. • Optimum use of resources : By outsourcing routine and repetitive work employees can now focus more on core activities thereby increasing productivity levels and job satisfaction. • Quality work with zero errors: Data processing centers in India adhere to the highest level of quality, thereby providing global companies with accurate and error-free data that is ready to use. You can easily take quick and informed business decisions from data that is clear, correct and concise. • Fast turnaround time: If your company has piles and piles of unfinished data entry work, then it’s time to outsource and get all your data entered and ready to use within a fast turnaround time. Data entry service providers in India are very productive and can get all your data entered at a fast pace. • Spend more time on customer care: With the burden of data entry out of your hands, you and your staff can do a better job at satisfying your valuable customers. With your in-house resources free to do what they do best, your customers are surely going to notice the difference. “Outsourcing your back office not only reduces business operation costs but also ensures that work is done by highly skilled professionals giving your company a significant edge over the competition.”
Why Outsource to VALAD • A decade of experience in Backoffice Services • Project Planning • Adherence to Quality Standard • Scalability • Efficient and Competent Staff • Domain Expertise • Regular Feedback and Communication • Monitoring tools and Mechanism • Real-time data access
Our Services We provide A-Z solutions of different services as mentioned below.
Order Received, send OA to P New Enquiry from Client Receive invoice from supplier and client freight forwarder and update in ERP r o Send P.O. to supplier Enquiry details entered in ERP c 1. Create Invoice to client in ERP 2. Get invoice approved e 3. Send invoice to client s Selecting suppliers in database and send RFQ to 1. Order ready by supplier, s suppliers 2. Inform client. 3. Ask for destination for freight. Check fund received Pay to supplier from client F Obtain best quote from supplier Add markup after discussing with l Client 1. After client confirmation, prepare all necessary paper works for o dispatch. 2. Ship the goods. w 3. Receive delivery note to client. Close the case in ERP and pass on to accounts department for Send quotation to client bookkeeping.
ERP Systems Our team of well experienced Marine and Mechanical Engineers are well versed with every Procurement Software used by different Ship Owner and Ship Management Companies To name a few (but not limited to) below are systems we work on daily basis :- • Amos • Bassnet • Fleet Management – Paris • Mespas • Ns5 • Sertica • ShipManager • ShipMate • ShipNet • ShipServ
ERP Data Processing Common Fields Captured Specific Details Captured Client’s Name Filter Type Clients Ref No. Thread Size if Applicable Date Received Beta (Micron) Make Outer Diameter Model Inner Diameter Type Length Serial Number Material Drawing Number Flow Rate Description Medium of use (Oil/Water/Air) Quantity Machinery involved
Data Entry I/O Image files Legacy files HTML Files HTML Spreadsheets Excel Files Print Document Files Handwritten doc Zipped Files Typewritten doc Database Formats Document (doc) PDF Files Scanned copies Access Files CSV file PDF file Text Files ZIP file Image Files TIFF file RTF file
MIS Reports {Sample} Please find the attached Report of {Company Name} for {Date} Total Enquiries Processed & received : xx Enquiries Not processed : 00 Total Quotes Processed : xx Total Quotes Not Processed : 00 Total Order Processed : xx Total Invoice : 00 Order yet to be approved.- Nil Today's sale order value (USD) : xx,xxx Total Order Value (Trading) in GGD from 1st July till Date in (USD) : xx,xxx Total Cases not invoiced (USD) : xxx,xxx Total Unpaid Invoice amount (USD) : xxx,xxx Total Running orders : (USD): xxx,xxx Total Order Value from 1st Jan 2017 till Date (Trading) (USD) : xxx,xxx Total invoice Value from 1st Jan 2017 till Date (All cases) (USD) : xxx,xxx Total invoice Value from 1st Jan 2017 till Date (Trading) (USD) : xxx,xxx Total Invoice Value from 1st July 2017 till Date (All cases) (USD) : xxx,xxx Total Number and value of orders not invoiced, for cases dispatched older than 10 Days (USD) : xxx,xxx
MIS Reports {Sample} Please find the attached Report of {Company Name} for {Date} Total Enquiries Processed & received xxx Enquiries Not processed xxx Total Quotes Processed xxx Total Quotes Not Processed xxx Total Order Processed xxx Total Invoice xxx Order yet to be approved. xxx,xxx Today's sale order value {Currency} xxx,xxx Total Order Value (Trading) in {Company Name} from {Date} till {Date} in {Currency} xxx,xxx Total Cases not invoiced {Currency} xxx,xxx Total Unpaid Invoice amount {Currency} xxx,xxx Total Running orders {Currency} xxx,xxx Total Order Value from 1st Jan 2017 till Date (Trading) {Currency} xxx,xxx Total invoice Value from 1st Jan 2017 till Date (All cases) {Currency} xxx,xxx Total invoice Value from 1st Jan 2017 till Date (Trading) {Currency} xxx,xxx Total Invoice Value from 1st July 2017 till Date (All cases) {Currency} xxx,xxx
MIS Reports
Data Security • We use stringent security protocols, to guarantee the safety of your information. • We access all information via Secure File Transfer Protocol (SFTP), or Virtual Private Network (VPN) - ensuring no data remains on our system or it is compromised • Restricted access • Biometric access • Data access (VPN or SFTP) • 24x7 Monitoring by CCTV • Secure PC / Workstations Firewall and Antivirus • Centralized Control • Restricted usage on PC CD-ROM / USB Disabled • Non-Disclosure Agreements • Strict confidentiality agreements with all employees with strict injunctures on non- disclosure of company or client's confidential information at any time
Network Architecture
Network Security
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