Qualities of use … … Qualities of use … Background “…On a cold dark winter's day Esajas slipping down from a roof and die. Smilla refuses to believe the police's explanation of accident. She has seen Esajas’ footprints in the snow. ... Miss Smilla's has a sense for snow…” From Smilla's Sense of Snow, by Peter Høeg — Design of Emergent Interaction Systems — — Design of Emergent Interaction Systems — 1 2 Qualities of use… Qualities of use… • Qualities of use for • MSN, Google Talks, etc? Where are the traction, security, driving economy, Background Background feeling, comfort and other qualities of use in digital • Tetris, “Bombs”, Pac-man, etc? artefacts? Especially with in Emergent Interaction Systems. • WoW, Everquest, etc? • Facebook, LinkedIn, etc? ”URBAN”- An Emergent Interaction System aimed to make people aware of the effects of urbanisation This is the central question for today’s lecture. — Design of Emergent Interaction Systems — — Design of Emergent Interaction Systems — 3 4 Emergent Interaction Systems Qualities of use … • Qualities of use and IT is very much about technical and structural qualities (easy to measure and describe) • A kind of environment in which many individual • Qualities in interaction design? Background Background actors share a common experience or • Harder to identify, measure and judge phenomenon. • Why? • Shared feedback loop • The complexity in the product, and in the context in • Noticeable effect on the collective or which it is aimed to be used in • Manufactered in a extremly moldable material phenomenon • Lack of experience — Design of Emergent Interaction Systems — — Design of Emergent Interaction Systems — 5 6
Qualities of use … Qualities of use … • It’s necessary for a designer to know what a product is, and • Qualities of use and structural properties meaning of it • Objectivity and subjectivity • Simplifies the design work and implementation • Measurable or not, the important thing is to be able to reason Background Background • What one design it for and think around these properties • We need powerful tool (cognitive tools) • What one design into the system. • Articulation as approach and design skill • Does it exist similar accepted qualities of use for interaction design as in the ”world of cars”? • Experience does not make it worse • Is the area so unique? • Qualities for a product are not general and are not directly • Or does it exist more general qualities of use? transferable others • Critical thinking and reasoning • The app-market has it changed this? — Design of Emergent Interaction Systems — — Design of Emergent Interaction Systems — 7 8 Articulation and experience Qualities of use … • The Sami language is greatly influenced by the traditional Sami way of life. It is very rich in words and nuances relating to the nature and reindeer herding. In the reindeer herding Sami "... A cold dark winter's day Esajas slipping down from Background language is especially helpful because there are several hundred the roof of a house and die. Smilla refuses to believe “…En kall mörk vinterdag halkar Esajas ner från ett words concerning reindeers: age, color, body type or how the the police's explanation on the accident. She has seen horns look. With one Sami word you can say something that hustak och slår ihjäl sig. Smilla vägrar att tro på polisens Esajas footprints in the snow. Miss Smilla has a sense needed many Swedish word. förklaringar om olyckshändelse. Hon har sett Esajas for snow... " • In Sápmi the ground is covered by snow for more than half of fotspår i snön. Och fröken Smilla har känsla för snö…” the year and there are more than a hundred words to describe From Smilla's Sense of Snow, by Peter Høeg snow and frost. They indicate the amount of snow, the snow's Ur Fröken Smillas känsla för snö, av Peter Høeg texture, its buoyancy, snow surface, different types of skiing and sleighing, the pristine snow, traces of various kinds, frost and snow on shrubs and trees. The words also comprises bare spots, melting snow and patches of snow in the summer. — Design of Emergent Interaction Systems — — Design of Emergent Interaction Systems — 9 10 Motivation Qualities of use … • Measurable or not - all and a little more will be established Ambigiuty M M e e a a n n i i n n g g M M a a k k i i n n g g or designed into a design situation Surprise Qualities of use... Para funtionality • Impossible to take everything into account Background • The complexity Expectation Social Social Playability Social manoeuvre Motivation Motivation • The frames for the project will put pressure on the Plasticity I I m m m m e e d d i i a a t t e e e e x x p p e e r r i i e e n n c c e e dimensions dimensions Seduction Identity Flow/Immersion design work Relevance Personal contact Control/independence Usefulness • External factors will limit the design • Culture, trends, … Elegance Structural qualities Structural qualities Transparancy • Once again ... it is necessary for a designer to know what their Efficiency product is and do ... — Design of Emergent Interaction Systems — — Design of Emergent Interaction Systems — 12 11
Motivation Motivation Fun to drive, Traction… Fun to drive, Traction… Ambigiuty M e a n i n g M a k i n g Surprise Qualities of use... Qualities of use... Para funtionality Dynamic character The sum is much greater than the parts Expectation Social Playability Plasticity Social manoeuvre Motivation I m m e d i a t e e x together ... p e r i e n c e Dimensions Seduction Flow/Immersion Identity Personal contact Relevance Control/independence Usefulness Elegance Structural qualities Transparancy Efficiency — Design of Emergent Interaction Systems — 13 — Design of Emergent Interaction Systems — 14 Motivation Mini Workshop M e a n i n g M a k i n g Qualities of use... Qualities of use in ”URBAN” Social Motivation I m m e d i a t e e x p e r i e n c e Dimensions Structural qualities — Design of Emergent Interaction Systems — 15
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