Annual General Meeting 6 September 2018 Ian Livingston Chairman - PowerPoint PPT Presentation

Annual General Meeting 6 September 2018

Ian Livingston Chairman

Dixons Carphone Board of Directors • Ian Livingston – Chairman • Alex Baldock • Nigel Paterson – Group Chief Executive – Company Secretary and – General Counsel • Tony DeNunzio • Jock Lennox – Deputy Chairman and – Senior Independent Director – Chairman of the Audit Committee • Andrea Gisle Joosen • Jonny Mason – non-executive director – Group Chief Financial Officer • Gerry Murphy • Fiona McBain – non-executive director – non-executive director Page 3

2017/18 performance • Total Group revenue of £10.5bn, up 3% • Group like-for-like revenue up 4%, maintained market leading shares o Like-for-like growth by region: - UK & Ireland up 2% - Nordics up 9% - Greece up 11% • Group headline PBT of £382 million (2016/17: £500 million) • Net debt reduced by £22 million to £249 million • Full year dividend maintained at 11.25p Page 4

Ian Livingston Chairman

Alex Baldock Group Chief Executive

What I’ve learned Strengths Page 8

STRENGTHS – Multi-channel capabilities at scale Page 9

Opportunities to make more of our strengths Direction Focus More joined-up on core Execution Page 10

What are we doing about it? Leadership team and structure Setting direction Taken early action Page 11

UK early action – increase investment in colleague and customer experience Page 12

There’s a big opportunity here • Performance must improve • Give colleagues: - Clear direction - Tools to do the job • Action underway • Big opportunity • Will take time • In our hands • Long term sustainable value Page 13

Ian Livingston Chairman