Skills Development Scotland - an overview
Skills Development Scotland Agenda SDS Strategy Overview – Alison More (15) 10:35 -10:50 CMS and Service Modernisation – Karen Glen (20) 10:50 -11:10 Opportunities for All – Mike O’Donnell (10) 11:15 -11:25 Q&A 20 mins MAs – Katie Hutton (20) 11:45 -12:05 Industry & Employer Engagement – Gordon McGuiness (15) 12:05 -12:20 12:20 -12:30 Close - SDS Chair John McClelland (10) Q&A 30 mins
Skills Development Scotland Alison More, Lead Head of Strategy, Policy & Performance • the operating environment • SDS corporate strategy 2012-15 • SDS operating plan 2012/13
Skills Development Scotland The operating environment • political • economic – – skills strategy fragile economy – – government economic strategy youth unemployment levels – – youth employment strategy public spending squeeze • social – post 16 reform – – Opportunities for All changing demographics – – CIAG strategy demanding consumers • technological – CMS framework – – Christie Commission the digital age
Skills Development Scotland Context: common themes • support economic recovery and growth • support youth employment • customer focus • prevention • collaboration and integration • harness technology • value for money
Skills Development Scotland Scottish skills planning model
Skills Development Scotland Corporate strategy and operating plan
Skills Development Scotland Karen Glen, Lead Head of Services to Individuals and Service Improvement • modernising our services • career management skills • career information, advice & guidance
Skills Development Scotland Drivers for change • the way people access information • labour market • number of jobs in a working lifetime • CIAG strategy for Scotland – framework for service redesign & improvement • career management skills – self, strengths, horizons and networks • Curriculum for Excellence • GIRFEC • Opportunities for All – youth employment
Skills Development Scotland Curriculum for Excellence • improving the learning, attainment and achievement of young people in Scotland • acquiring the skills and abilities relevant to living and working in today’s world • successful learners, confident individuals, responsible citizens and effective contributors to society and at work
Skills Development Scotland Career Management Skills (CMS) • Curriculum for Excellence – health and well being – Building the Curriculum 4 • empowerment through coaching • building skills that are long lasting
Skills Development Scotland CMS framework for Scotland • consistent definition and description across all partners in Scotland • 17 competencies • self, strengths, horizons and networks • aimed at organisations in Scotland responsible for the planning, management and delivery of career services and those providing career related learning
Skills Development Scotland
Skills Development Scotland Previous service • all age • little differentiation based on need • broad cover of many/all customers • performance based on number of interventions • little quality assurance
Skills Development Scotland Future service delivery • information – skills based approach • all age with focus on 16-19 – in school – post school • differentiated service based on – length of sessions – number of engagement sessions – content – information to skill based – continuity of engagement – assigned Career Coach – need
Skills Development Scotland School offer • career management skills in the classroom within CfE – 6 pathfinder schools developing resources – fully operational 2013-14 academic year – support for parents to understand and apply CMS • career coaching for those young people at risk – as identified by the school partnership – tailored and intensive • group sessions • lunchtime clinics
Skills Development Scotland Built in a CMS environment – my wow • complements face to face, contact centre and partner channels • designed to support the acquisition of CMS
Skills Development Scotland School offer • enhancing links with industry – work placements – jobs fair
Skills Development Scotland Centres • career coaching • My World of Work • with partners – JCP Integrated Employment Services (IES) • with businesses – Partners in Action for Continuing Employment (PACE) • FE • +20 • Opportunities for All
Skills Development Scotland Service development and evaluation • transition 2012-13 • trials • development • quality assured – in partnership with Education Scotland • 13/14 embedding of services
Skills Development Scotland Service will be delivered through • adapting roles to customer needs – focused approx 200 FTE on those most at risk – re-shaped roles to coaching • work coaches • career coaches • personal advisers supporting • core capabilities
Skills Development Scotland Investment in • SDS academy up-skilling all customer facing staff and line managers – knowledge, skills & behaviours – coaching capability – career management skills – team development – phase 1 L&D plan will complete February 2012 • technologies – mobile – recording & reporting • systems & processes • staff professionalism • supporting our professionals with labour market information
Skills Development Scotland Mike O’Donnell Youth Employment Manager • Opportunities for All • working together
Skills Development Scotland SDS and Opportunities for All Opportunities for All is characterised by • partnership working across public, third and private sector nationally and locally • joint service delivery/understanding your partners better (eg YEAPs) • viewing the world through the eyes of the customer... client centred/ ‘no wrong door’ approach
Skills Development Scotland SDS and Opportunities for All • SG specific ‘asks’ • focused service offer/first port of call • facilitate development of youth employment action plans and link into the SOA process • focus on ‘certification’ for young people (Certificate of Work Readiness) • phone line (0800 917 8000) Facebook etc • IES agenda • measuring participation across OfA/Data Hub etc
Skills Development Scotland SDS and Opportunities for All • joining it up locally • using data effectively to target resources • OfA as a collaborative approach for those young people that need additional help
Skills Development Scotland Katie Hutton, Head of NTP Policy and Integration • Modern Apprenticeships
Skills Development Scotland Modern Apprenticeships – targets, funding and current policy • 25,000 starts per year • funding contribution depends on • age group • VQ/SCQF level • type of MA framework • board policy 2012/13 for allocation of starts • maximise 16 -19 year olds (and then 20 - 24) • maximise Level 3 plus • maximise key sectors
Skills Development Scotland Staged approach 1. Estimated demand and policy review. 2. Approval to initiate contracting process. 3. Bidding process and review of responses. 4. Approval for contract awards.
Skills Development Scotland MAs - summary
Skills Development Scotland Gordon McGuinness, Lead Head of Industry Engagement and Employer Offer • Our Skillsforce • skills investment plans
Skills Development Scotland Our Skillsforce
Skills Development Scotland Recruit new skills • national Support from Skills Development Scotland and Jobcentre Plus • local tailored services from across Scotland’s 32 local authorities these vary and will reflect local Employability Partnership activity • assist companies to identify best offer available and the relevant contact • Our Skillsforce is designed to be clear and enable navigation to the appropriate contact
Skills Development Scotland Develop your skillsforce • support from Skills Development Scotland – Modern Apprenticeships – Flexible Training Opportunities – Low Carbon Skills – How to Guides – Course Search • Scottish Enterprise - Leadership & Management • Business Gateway • Local Authorities • IIP Scotland • links to Scotland’s Colleges and Universities • Scottish Credit and Qualification Framework – SCQF
Skills Development Scotland Plan your skillsforce • information, resources and advice on workforce planning • video content to provide insight and encourage action • regular skills pulse survey results • labour market data and statistics • sector development information
Skills Development Scotland Interactive features Skills Alert – a unique responsive service for companies with challenging skill issues. Provide the details and we’ll do our best to assist. Skills Plan – a developing service to assist business to identify and plan training investment. Call – our contact centre will answer enquiries or connect business to the most appropriate person. Register on Our Skillsforce and we’ll keep in touch with articles of interest and new service Updates
Skills Development Scotland Skills Investment Plan development process
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