An An Ombudsmans role in in the co context xt of of pr prohibi - PowerPoint PPT Presentation

An An Ombudsman’s role in in the co context xt of of pr prohibi bited ed pr pract ctice ces

Government Law on Business regulation on Ombudsman Business Institution Ombudsman Council (underway)

Fighting corruption and other Increasing investment Promoting a public service business malpractice attractiveness of Ukraine culture characterized by fairness and accountability

Independence Neutrality Accessibility Openness & transparency Accountability Integrity

Investigate complaints, issue Submit to the CMU recommendations on Publish reports in mass media recommendations and monitor how to address systemic causes of violation and corporate website implementation of interests of businesses Request and receive information Provide proposals to the Cabinet of Make public the information regarding necessary to process complaints from Ministers of Ukraine (CMU) concerning instances of corruption acts and the ways government agencies amendments in legislative acts the Council addressed them

1. Government agencies 2. State-owned/ controlled companies 1. Legal entity 2. Natural person 3. Individual entrepreneur 3. Local municipalities

You have exhausted at You don’t complain No court or arbitral Newest complaints: less least one stage of against the private decision has been made than 1 year appeal process business

Assessment Investigation Decision Monitoring Recommendations to 10 days 3 months Continuously government agencies (non-binding)

Lettering Interviewing High-level meetings Memoranda of understanding Mass media

• 1842 1842 complaints received • 1059 9 cases closed • 86% of recommendations implemented • UAH 10 billi lion n direct financial impact • 8 memoranda anda signed with government agencies • 9 systemic temic repor orts ts publicized • 78% of complainant lainants s are small/ medium business • 81% are local companies • 95% of complainants are satisfied

BusinessOmbudsmanUkraine boi.org.ua