Academic and Research Network of Slovenia Marko Bona č Arnes
Some facts abo t Slo enia Some facts about Slovenia • 2 mio inhabitants • 20 000 km2 • 20.000 km2 • borders to Italy, Austria, H Hungary and Croatia d C i • 4 universities, > 1000 schools • NREN Arnes established in 1992
Overview of work, staff and budget , g • “Academic network” “Academic network” • Services for schools • SI-CERT • SIX (Slovenian internet exchange) SIX (Slovenian internet exchange) • Domain registration under .si • Staff: 43 + students • Budget: 6,5 M EUR
Governance • Supervisory board (appointed by the Ministry of higher education, science and technology and by the Ministry of education and sport) • This board approves the annual report and plan & budget for the next year • Technical board (directors of university computer & information centers etc) • Discussion forum for development plans • General manager
Users Use s • Universities (4 Universities (4, 21 connections) 21 connections) • Research institutes (>50) • Secondary schools (>150) • Primary schools (>500) Primary schools ( 500) • Libraries, museums (>175) • Around 200.000 end users
Schools ? • A lot of work • Different kind of work Diff t ki d f k • Schools need neutral help • Connectivity is only one of the services • Politically rewarding Politically rewarding • A way to achieve critical mass in a small country country • Some tensions with commercial ISPs
International connectivity • GN3 project GN3 j t • Leased fibre • Ljubljana – Vienna (Austria) • Ljubljana – Zagreb (Croatia) • Geant plus (10 Gbps IP + 10 Gbps for projects) • Geant plus (10 Gbps IP + 10 Gbps for projects) • 5 Gbps are used for the access to commodity internet internet
GEANT network
Backbone – leased fibre
Backbone – logical connections
Ways to connect to the backbone Arnes has PoPs in mayor towns The connection to PoP has to be paid by the organization O ti Optical connections (240) l ti (240) • Most of them owned by organizations Other connections • xDSL, CATV, ISDN, Wireless, Leased line We recomment laying optical fibre in cities
Activities • Connectivity C ti it • Hosting websites • Hosting virtual servers • E-mail (with anti-spam, anti-virus) E mail (with anti spam anti virus) • FTP server • Security (firewalls, projects, SI-CERT) • Multimedia (videoconferencing streaming) • Multimedia (videoconferencing, streaming)
Ser ices cont Services cont. • Eduroam (eq. on more than 100 organisations) Ed ( th 100 i ti ) • AAI infrastructure • National grid infrastructure • Education (e g seminars about IPv6) Education (e.g. seminars about IPv6), • Helpdesk (for all services) • Applications for schools • portal, • repository for e content • repository for e-content, • community based tools for learning e.g. Moodle
National Safer Internet Center • Arnes, Faculty of Social Sciences, The , y , Consumer Protection Association • supported by Ministry of Higher Education, Science and Technology Science and Technology • all important stakeholders • Center activities • Center activities • SAFE-SI – national awareness activities • Spletno oko – reporting illegal content online p p g g • Nasvet za net – helpline for children • Arnes particularly active in teacher training p y g programe
User s pport User support • Basic (general) user support B i ( l) t • First contact, covers administration procedures • More than 100.000 calls per year • More than 100 000 calls per year • Technical support and advice for using services services • More than 15.000 cases per year • Advice and support for organizations in • Advice and support for organizations in connecting their LANs to Arnes • More than 300 connections per year • Protecting users networks
SI-CERT SI-CERT • to assist in security incident resolution • to assist in security incident resolution • established in 1995 • member of • FIRST (Forum of Incident Response and Security Teams) www.first.org • TF-CSIRT (European CERT group) www terena org/activities/tf csirt www.terena.org/activities/tf-csirt • Arnes manages also government CERT • security awareness campaign
Slo enian Internet E change (SIX) Slovenian Internet Exchange (SIX) • Traffic exchange among ISPs in Slovenia • Arnes as a neutral party manages SIX p y g • 15 ISPs present • Mostly connected with 10 Gbps M tl t d ith 10 Gb • SISPA – National association of Slovenian ISPs
Arnes staff • Planning, managing the backbone (3,8) Planning, managing the backbone (3,8) • Establishing, managing connections, firewalls (7,0) • User services (6,4) ( , ) • Multimedia (2,5) • National grid initiative (1,5) g ( ) • Communication with users (schools) (2,5) • Projects for safer internet (0,9) • Eduroam and AAI development (3,1) • SI-CERT (3,6) • Domain registration and DNS (4,5) • Administration and internal IT support (6,0) • Students for user support (10 FTE)
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