About Student Technology Services Student Technology Services (STS) - PDF document

6/14/2016 Information & Learning Commons and Titan Shops TitanTech Presenters: ILC Presenters: Rickey Glenn Afsaneh Hamedani • • Daniel Koelsch Rakhee Mistry • • Edward Betancourt Torin Truong • • Michael Caldera • About Student Technology Services • Student Technology Services (STS) offers students access to a variety of technology services to facilitate and enhance their learning experience on campus. http:/ / sts.fullerton.edu • Services that fall under STS: – Information & Learning Commons (ILC) – Student IT Help Desk – TitanCard http:/ / sts.fullerton.edu 2 1

6/14/2016 Computer Labs • Manages several computer labs in Pollak Library – PCs & Macs on 1 st , 2 nd , & 4 th floors – Printing – Print-only stations – Scanners – Accessibility workstations for students with disabilities http:/ / sts.fullerton.edu 3 Equipment Checkout • Long-term (laptop only): – Perfect solution for students who don’t have access to a computer from home. • Short-term (laptop and iPad): – Single day use on campus • Projector – Single day use – Perfect for group work and presentation needs http:/ / sts.fullerton.edu 4 2

6/14/2016 Smart Group Study Rooms • ILC’s smart group study rooms are equipped with both a PC & Mac and a flat screen TV • Perfect for group work and presentation needs • Can be checked out for two hours • Students can make reservations online http:/ / sts.fullerton.edu 5 Student Genius Corner (SGC) • Walk-In Tech Support – Wireless & campus email configuration on personal laptops/ mobile devices – Campus related software installation (excludes operating system support, virus removal, and computer repairs) http:/ / sts.fullerton.edu 6 3

6/14/2016 Student Genius Corner (SGC) • Titan Tech Service Center – Service & Repair Solutions – In-house Certified Apple Technicians – Complete troubleshooting & diagnostics http:/ / sts.fullerton.edu 7 FREE Software for Students http://sts.fullerton.edu/software http:/ / sts.fullerton.edu 8 4

6/14/2016 • eduroam (education roaming) is the secure worldwide federated network access service developed for the international research and education community • Secure, wireless network is available to CSUF students, faculty and staff. • You can connect to eduroam at CSUF campus and any other eduroam location by using your CSUF email address and domain password. • http:/ / wireless.fullerton.edu http:/ / sts.fullerton.edu 9 Student IT Helpdesk • Provides technical support to students for campus related technologies such as: – Titan Online – Campus Portal – Titanium – Campus Email • There are many ways you can get help from the Help Desk: – Phone: (657) 278-8888 – Live Chat: help through the Portal. Look for the “Online IT Help” button – Email: StudentITHelpDesk@fullerton.edu – Walk-in: Visit SGC desk (First Floor Library North http:/ / sts.fullerton.edu 10 5

6/14/2016 TitanCard • TitanCard is the official identification card issued by the University to students • Can be used to make purchases on campus using TitanTender • The only form of payment accepted for printing on campus http:/ / sts.fullerton.edu/ titancard http:/ / sts.fullerton.edu 11 Active Learning Spaces ‐ Pollak Library 1 st Floor Charging Stations & Soft Seating Moveable Buoys Areas Whiteboards http:/ / sts.fullerton.edu 12 6

6/14/2016 Active Learning Spaces ‐ Pollak Library 1 st Floor Research Zone http:/ / sts.fullerton.edu 13 Active Learning Spaces ‐ Pollak Library 2 nd Floor http:/ / sts.fullerton.edu 14 7

6/14/2016 Active Learning Spaces ‐ Pollak Library 4 th Floor http:/ / sts.fullerton.edu 15 Other ILC Services • Reference/ Research Assistance – 1 st floor Library North • Writing Center – 1 st floor Library North • University Learning Center (ULC) – 2 nd floor Library North • Adaptive Tech Center - PLN-106 (1 st floor Library North) • Graduate Student Study Center – PLS-365 (3 rd floor Library South) http:/ / sts.fullerton.edu 16 8

6/14/2016 Student Technology Services sts.fullerton.edu Follow us on Social Media /CSUFSTS http:/ / sts.fullerton.edu 17 T E CHNOL OGY Compute r s, Ac c e ssor ie s, & R e pair Se r vic e s F or stude nts! 9

6/14/2016 ABOUT T I T AN SHOPS  Division of CSU F ulle r ton Auxiliar y Se r vic e s Cor por ation  No n-pro fit o rg a niza tio n  F unding fo r pro g ra ms & se rvic e s b e ne fitting CSUF  Mission  Suppo rt a c a de mic g o a ls & stra te g ie s o f CSUF  Pro vide e xc e lle nt c usto me r se rvic e  Offe r c o mpe titive & a c a de mic pric ing DI D YOU K NOW? T itan Shops Offe r s…  T r ade -in value for old de vic e s  $300 fo r a 2012 Ma c Bo o k Pro  Up to $200 fo r a n iPa d Air 2  Ac ade mic Disc ounts  Up to $200 in sa ving s o n c o mpute rs, ta b le ts, & mo re  E xtra disc o unts during NSO, BT S, & Ho lida ys  Shop by Your Major  Re c o mme nde d so lutio ns b a se d yo ur a c a de mic ne e ds  Appro va l fro m the Co lle g e s  Se r vic e & R e pair Solutions  Apple Ca re & Sa fe wa re Wa rra ntie s  Ce rtifie d Apple T e c hnic ia ns  Virus Re mo va b le , Da ta T ra nsfe r, Ha rdwa re Re pa ir, & mo re . 10

6/14/2016 F OR MORE I NF ORMAT I ON…  Visit us: www.tita nsho ps.c o m  Ca ll us dire c tly: 657-278-4965  E ma il us: tita nte c h@ fulle rto n.e du  F o llo w us:  F a c e b o o k.c o m/ T ita nT e c h13  I nsta g ra m.c o m/ tita nsho ps57  Visit T ita n Sho ps ta b le a t Re so urc e F a ir 11