Aberdeen: A place where all people can prosper Councillor Jenny - PowerPoint PPT Presentation

Aberdeen: ‘A place where all people can prosper’ • Councillor Jenny Laing, Co-Leader of Aberdeen City Council and Chair of Community Planning Aberdeen Board • Chief Superintendent Campbell Thomson, Vice Chair of Community Planning Aberdeen Board • Angela Scott, Chief Executive of Aberdeen City Council

What did Christie Say? 1. Drive reform based on outcomes , improved performance and cost reduction 2. Public services are built around people and communities 3. Concentrate the efforts of all services on delivering integrated services that deliver results 4. Prioritise preventative measures to reduce demand and lessen inequality And underpinning all of the above, introduce consistent data gathering, and performance comparators to improve services .

Data Led Refresh of the LOIP

LOIP Annual Improvement Population Taking Stock Outcome Evidence City Voice Needs Event 2018 Improvement Matrices Assessment 2018 Report 2017/18 Refreshed Local Outcome Improvement Plan 2016-2026 IHI Model for Improvement 15 Stretch Outcomes Improvement Projects Community Planning Aberdeen Board

Children and young people 2013: (G)76% (B)83% 2017/18: 698 youths 2016/17: 63.3% in 2016/17: positive 83.6% destination

Vulnerable adults 2017: 29% 2017: 0.21 per 1,000 pop (Scotland 25%) (Scotland 0.16) 2017: 40 <18, 796 18+ 2017: 41% <18, 27.6% 18+ 2013: Males 65, Females 67.4 (2015-16 cohort)

Local Projects

Alignment of priorities

TOWARDS IN INTEGRATION Enhanced Sharing Info/ Consulting Coordinating Partnership/ Structural activities Joint integration with each other Management

Responding to Demand – Single Agency / Multi-agency Failure Avoidable Excess Co-dependent Preventable Demand Demand Demand demand demand Single Agency Redesigning services around Proactively removing the Removing avoidable demand customers causes of customer demand Multi-Agency Redesigning services around Proactively removing the Removing avoidable demand customers causes of customer demand Short Term Wins Medium Term Benefits Long Term Change

Analysing Demand e.g. Emergency Contact All Aberdeen Emergency Contact – August 2019 Police Anti Aberdeen Emergency A&E 999 Social Call Centre SFRS Admissions Attendances (all ‘A’ Behaviour Calls Division) Calls 1,817 4,454 4,533 1,399 929 306 Aug-19 One Month Total 13,438

Multi Agency Transformation Management Group Sub Group 2: Sub Group 3: Sub Group 1: Sub Group 4: Managing Demand Target Operating City Centre Physical A Smart "Digital" through Prevention Model for Children's Regeneration City & Early Intervention Services

THE ART OF THE POSSIBLE … Queen Street, Aberdeen Marischal College, Aberdeen