a train company part of arriva and ultimately deutsche
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A train company, part of Arriva and ultimately Deutsche Bahn. Became a private company in 1996. Runs a rail franchise on behalf of Government (DfT) to an agreed specification until December


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  2. • A train company, part of Arriva and ultimately Deutsche Bahn. Became a private company in 1996. • Runs a rail franchise on behalf of Government (DfT) to an agreed specification until December 2021. • Does not own the track, signals or stations; these belong to Network Rail, however Chiltern manages the stations • Leases the trains from Marylebone. Some carriages pulled by locomotives belong to Arriva due to a shortage of diesel trains in the UK. • Operates two lines out of London Marylebone, one to Aylesbury via Amersham and one to Birmingham and Oxford Parkway via High Wycombe. • Invested significantly in upgrading the mainline between Birmingham and Marylebone in 2011 and opened a new line to Oxford Parkway in 2015.

  3. • Opened in 1899 so is the youngest of London's terminal stations, and also one of the smallest, having opened with half the number of platforms originally planned. • Originally the London terminus of the former Great Central mainline to Sheffield which was closed north of Aylesbury in 1966. • Threatened with closure in 1983. • Originally four platforms with two new platforms added in 2006 to accommodate increases in services. • It is the only London terminal station to host only diesel trains, having no electrified lines.

  4. • The timetable must comply with the Passenger Service Requirement (PSR) as required in the contract between Chiltern Railways and the Department for Transport (DfT). • This details the minimum service levels that we need to provide each station and failure to do so can result in a breach of the franchise. • The timetable needs to be able to operate reliably and punctually, whilst also being an attractive service that people will want to use. • The timetable plan has to be able to carry all the people that wish to travel, so each train length in the busy peak periods is monitored to offer the best balance we can with the resources that we have. • Each timetable that we operate has to work with all the train and freight companies.

  5. • 270 Drivers • Operate from five depots • Last year we completed: • 1000+ driving competence assessments • 3500+ training days (excluding trainees) • Supported by a control function • Based in Banbury 24/7 • Local operations centres • Aylesbury • Marylebone • Team of 30 • Handling 21,000+ calls & requests p.a.

  6. • The HSQE team supports all corporate safety and security matters and industry interfaces, business improvement and quality systems, occupational health and CSR activity • Environmental management forms a central part of Chiltern’s Corporate and Social Responsibility (CSR) agenda. • Our Environmental Policy Statement states: “We will ensure that all business-generated noises are kept to a minimum, and that we respond expediently, consistently and sympathetically to any noise-related complaints” • Chiltern’s HSQE and Engineering teams work closely together to control the noise levels at depots and stabling locations. Key sites include Aylesbury, Wembley and Stourbridge depots; and Marylebone, Gerrards Cross and Kidderminster station/stabling locations • In response to residents’ feedback, we instigated a noise hotline in 2012 to provide an appropriate forum for concerns to be aired. • We have provided staff (drivers, train managers, engineering fitters, platform team) with instructions on engine management.

  7. Q: What specific engine-types and classes have been operated at/from Marylebone Mainline Station between 15 October 2015 and 10 March 2016? Please describe them and what they have been used for at Marylebone Station. Tell us how many of each type of train there are leased to Chiltern Railways operating into /out of Marylebone Mainline Station, and when these trains were first commissioned (= ‘How old are they?). Please tell us if there are any statutory requirements on Chiltern Railways or Network Rail to curtail their diesel emissions at Marylebone Mainline Station between now and 2021.

  8. Train Class Build Year Number 165 1990 39 168 1998-2005 24 172 2011 4 68 (loco) 2014 6

  9. Q: How many train-movements are there now of each type of train in and out of Marylebone Station on a week-day (Monday to Friday)? How many train-movements of each type are there on a Saturday, and on a Sunday? Our calculations for the new Oxford service look like this: Marylebone to Oxford Parkway Outbound • Each Weekday and Saturday: 35 departures • Each Sunday: 30 Oxford Parkway to Marylebone Inbound • Each Weekday: 38 arrivals • Each Saturday: 33 • Each Sunday: 28 Therefore, there are approximately 73 extra train movements Monday to Saturday, and approximately 58 extra train movements on Sundays since the start of the Marylebone-Oxford Parkway service in October 2015.

  10. Q: Specifying each train-type named in your answers above, please tell us how much idling-at-the-platform time is genuinely necessary for each train-type, if any: 1. To fulfil Health and Safety regulations 2. To recharge its pneumatic brake-and-door operation systems 3. Just to guard against not being able to re-start the engine when it’s needed, because these engines are old technology 4. Whether any /all of these requirements could be circumvented if the trains were coupled with a Platform- based ‘shore supply’? 5. What other reasons these trains might possibly have for idling at the platform?

  11. Q: North of the station: ‘We understand that essential maintenance work on the track is necessary, but when we first moved to our home over 10 years ago, we used to receive notice by letter of any planned night-time maintenance-work. These notifications have not been sent in recent years. Recently we had visitors staying with us who were kept awake all night. If we can be notified of future engineering- works, we won’t invite people to stay when works are scheduled, so that we can avoid being embarrassed as we were on that occasion. These days, it would be amazingly easy for Chiltern to let us all know by email, compared with when they used to send out a letter.

  12. Q: East of the station: ‘Please can Chiltern’s timetabling -expert tell us about the tolerances – if any – in the existing schedule for the arrival and departure of all trains. Is there any slack that would allow for increased train- movements per day, without any increase in the physical accommodation – platforms and track – at Marylebone Station? Is the station now ‘full’ as constituted at present? If it’s ‘full’ now, are there any plans currently in play to alter the existing lay-out on railway-land so as to increase capacity on Chiltern Railways?’

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