East Midlands Neonatal Operational Delivery Network A career in management Nicky Davey, Matron, CenTre Neonatal Transport Judith Foxon, Education & Project Lead, East Midlands Neonatal ODN Care close to home
East Midlands Neonatal Operational Delivery Network A Career in Management Care close to home
East Midlands Neonatal Operational Delivery Network Introduction Few nurses joining the profession aspire to a ‘career in management’. As careers develop, clinical and leadership skills tend to be much more highly valued than management skills. BUT, the management of services, resources, and people is a part of every nurse’s role. High profile reports - The Kings Fund (2011) & Francis (2010) concluded that skilled management is essential to the delivery of high quality health care. Care close to home
East Midlands Neonatal Operational Delivery Network Since then, there has been some recognition that there is a lack of preparation for a management role and that new nurse managers, promoted from direct care roles are expected to ‘hit the ground running’ Kerridge (2013). But there is still little formal training to support nurses taking on management roles. So …… Care close to home
East Midlands Neonatal Operational Delivery Network W,W,H & WT WHAT is management? WHY might you want to pursue a career in management? HOW can you get there? WHAT THEN - you are in a management role - what can you expect? Care close to home
East Midlands Neonatal Operational Delivery Network What do you think management is? Group discussion for 5 minutes • What do YOU think management is? • What do YOU think are management roles? Care close to home
East Midlands Neonatal Operational Delivery Network WHAT is management? A literature review (Hunn, 2016) identified the following as common responsibilities expected of a nurse manager: Staff management - off duty rotas, skill mix HR Issues - sickness management Performance management Recruitment Budget & business planning Risk management, quality, standards, audit Complaints - conflict Data & Audit Care close to home
East Midlands Neonatal Operational Delivery Network What roles are management roles? Clinical nical management ment Business iness managemen ement Deputy Ward / Unit Sister/Charge Operational Manager Nurse Service Manager Ward / Unit Sister/Charge Nurse General Manager Ward /Unit Manager Business manager Matron Chief Executive Head of Nursing /Midwifery Chief Nurse Care close to home
East Midlands Neonatal Operational Delivery Network WHY? • Wanting to change things / do things differently • Improve experience for families and staff • Vision for the future / wanting to do more • Autonomy • Regular 9-5 hours • It’s not all about the money – far from it! Care close to home
East Midlands Neonatal Operational Delivery Network HOW? Develop the skills required for management Communication, planning, prioritisation, time management, documentation and ‘soft skills’! Care close to home
East Midlands Neonatal Operational Delivery Network HOW? Education – masters degree Study days – broaden knowledge and understanding outside of neonatal unit Opportunities to ‘act up’ Shadowing / attend meetings with managers Secondments / visits to other units / wards Care close to home
East Midlands Neonatal Operational Delivery Network WHAT THEN? Expectations Remember you’re a novice in your new job Induction into new role Professional boundaries You can’t be everyone's best friend You will have to make decisions which people don’t like Support mechanisms Work / life balance Supervision Care close to home
East Midlands Neonatal Operational Delivery Network WHAT THEN? Behaviour Social Media Role Model Style of management Care close to home
East Midlands Neonatal Operational Delivery Network A final thought…… You may not always end up where you thought you were going BUT You will always end up where you are meant to be! Care close to home
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