a best practice recommendation from NCOA Pennsylvania Community - PowerPoint PPT Presentation

Session Zero Implementation a best practice recommendation from NCOA Pennsylvania Community Living Initiative Stanford Master Trainer Monthly Conference Call - Training Session January 31, 2017, 9-10am This project was supported, in part by grant number 90CS0053-01-00, from the U.S. Administration for Community Living, Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects under government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official Administration for Community Living policy.

Overview  Session Zero o What, Why, When • Types of Session Zero • Presentation Materials • Conclusion

Session Zero: What? Definition: Information session offered prior to Session One of workshop as a marketing tool. Arizona Living Well Institute

Session Zero Why?

Session Zero  Increase number of workshop participants A recent study found that Session Zero may facilitate enrollment, Fact increase participant retention, and foster positive views of the program. ncoa.org, 2016

Session Zero First Step to Self-Management  Provides an opportunity to explain the program purpose, benefits, content, and time commitment  Assist potential participants assess his/her readiness to attend a workshop  Confirm the commitment of those who are interested in or have already registered for a workshop.

Session Zero  Answer questions and concerns  Opportunity to meet facilitators  Demonstrate activities that take place during the program  Serves as an opportunity to collect baseline data, and alleviate administrative burden on workshop facilitators.  Ensures time is not taken away from Session One of the workshop.

Session Zero Team Effort  Building/Property Manager  Director  Assistant Director  Service Coordinator  Social Worker  Tenant Council President  Other key team members Building Relationships

Session Zero When?

When to Offer Session Zero? One to four weeks prior to workshop  Depending on Type (Registration/Presentation)  Availability Note : If you are using Session Zero as the time to fill out paperwork, then is should be the week before the workshop starts

Ideal Session Zero Situation When marketing the workshop, also market Session Zero!  Prior to Session Zero (3 weeks) o newsletters, calendars, fliers  Host Session Zero During: o regularly scheduled group meeting o health fair o resident/tenant council meeting o lunchtime

Ideal Session Zero Situation  Allows time to market if less than ten people sign up  Allows organizers to know the numbers of interested persons for future programs and create a wait list  If you sign up more than 20, you’ll have time to schedule another workshop, or create a waiting list for the next one

Types of Session Zero Stanford’s verses Modified Know Your Audience!

Stanford’s Session Zero Version “You Can Break the Symptom Cycle”  45-60 minutes  Provides a snapshot of workshop materials  Has a prepared scrip t that can be altered to your needs  Allows time for questions and also to organize a class time, date from participant input

Modified Session Zero  Informal, short (up to 30 minutes), simple, and easy to put together  Can be modified to fit the needs of the group  45-60 minutes if completing forms  Provides an overview of the workshop and materials  Introduces facilitators to participants

Presentation Materials

Session Zero Presentation Materials  Script  Flip chart & Markers  Workshop Charts  Easel/Tape  Living a Healthy Life Resource Book  Relaxation CD & CD Player

Session Zero Presentation Materials  Flyers  Sign-up Sheet  Pens/Pencils  Copies of Workshop Overview/Fact Sheet  Participant Surveys  Business Cards  Small Incentive to Say, “Thank You”

Conclusion Preparing for Session Zero  Stay in contact with facility hosting the Session Zero  Reminder phone calls to participants before the Session Zero  Tailor Materials for your Audience  Make sure you have all of the materials needed for the type of Session Zero you’ll be conducting  Invite the host location’s contact person(s)

References  National Council on Aging. (2016). Chronic Disease Self-Management Program: Six weeks to a healthier life . Retrieved from https://www.ncoa.org/resources/sample-presentation-conducting-session-zero-in-prisons/  National Council on Aging. (September 2013). CDSMP Workshops Session Zero (Informational Session) Script. Retrieved from https://www.ncoa.org/resources/cdsme-session-zero-sample-script/  National Council on Aging. (2015). Successful Completion of CDSMP Workshops: Can session zero make a difference? Retrieve from https://www.ncoa.org/resources/webinar-successful-completion-of-cdsmp-workshops-can- session-zero-make-a-difference/  National Council on Aging. (June 2016). Tip Sheet: Increasing Completion of Chronic Disease Self-Management Education (CDSME) Workshops. Retrieved from https://www.ncoa.org/resources/increase-participant-completion/ National Council on Aging. (2016). “To Do or Not To Do?” Zero Session. Retrieved from  https://www.ncoa.org/resources/sample-presentation-to-do-or-not-to-do-session-zero/

Resource  National Council on Aging. (2017). CDSMP: Health for a life time. Retrieved from https://www.ncoa.org/resources/cdsmp-health-for-a-lifetime/  National Council on Aging. (2017). Recruitment video: Chronic disease self-management program. Retrieved from https://www.ncoa.org/resources/recruitment-video-chronic-disease-self-management-program-english /

Questions and Answers

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