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5 Th Thin ings s You our O r Organ aniz izat ation ion Need eeds to s to Kn Know Ab w Abou out Onl Onlin ine e Vot otin ing Elections and E-Voting: Legal Issues and How to Do It CEOs Under $2M SIG Meeting Your Hosts: Bob Cla


  1. 5 Th Thin ings s You our O r Organ aniz izat ation ion Need eeds to s to Kn Know Ab w Abou out Onl Onlin ine e Vot otin ing Elections and E-Voting: Legal Issues and How to Do It CEOs Under $2M SIG Meeting

  2. Your Hosts: Bob Cla laus SBS Association Voting & Election Expert Tim Madsen Marketing Manager SBS

  3. SBS: Who We Are… • Third-party elections & voting systems since 1990 • Helping organization of all sizes manage voting • Efficient elections, improving participation, increasing transparency Helping associations like yours…

  4. Poll Question 1 How do you currently run your organization’s election?

  5. 1. The Importance of Elections & Internet Usage

  6. Why is Voting Important to Organizations? • Connects members to organization • Helps members guide organization • A best practice: Promotes transparency, integrity and compliance Image: http://www.europarl.europa.eu/sides/getDoc.do?pubRef=-//EP//TEXT+IM-PRESS+20090206STO48709+0+DOC+XML+V0//EN

  7. Your Members Are Online…

  8. 2. Elements of Successful Online Voting Systems

  9. Overview of Online Voting

  10. 1. Election Development • Promote the election • Logistics of the voting process • The need for online support • Election site built & tested • Ensure proper security Image: http://www.1stwebdesigner.com/design/google-adsense-monetizing-traffic-testing-tips-tricks-and-resources /

  11. 2. Membership vs. Election Database • Check for duplicates • Clean and collect • Eligible voting members only • Add election passcodes • Correct fields for reports • Secure file transfer server

  12. 3. Secure Invitations Deliver unique voter login ID and passwords - used by the voting website to confirm identities

  13. 4. Security  Unique voter login IDs & passwords  128-256 bit SSL encryption  Modern web framework  SSAE16 (SAS70) audit & certification  Secure enterprise datacenter  Quality control procedures

  14. 4. Security: Safe Voter Login • Exclusive usernames and passcodes • Secure delivery • Ensure “one member, one vote”

  15. 4. Security: SSL Encryption • 128 or 256 bit • Safe transactions over the web • “As secure as online banking” Image: http://skotgat.com/google-searchs-ssl-change-blog

  16. 4. Security: Modern Web Framework Modern & supported: Not supported: • ASPX or ASP.NET • CFM (Cold fusion) • ASP (Active server page) • PHP (Hypertext Preprocessor) • CGI (Common gateway interface)

  17. 5. Election Results & Reports • Certified & notarized • Voter feedback • Monitoring trends • Non voter survey Image: http://farm5.static.flickr.com/4044/4505190973_b12b452ac8.jpg

  18. Online Voting Tip: Usernames & Passcodes Image: http://www.technobitez.com/tutorials/how-to-view

  19. Online Voting Tip: Provide Member Support • Be prepared to provide voter support • “It comes with the territory” • Clearly indicate how to contact on voting communications • Upset voters = ineffective system

  20. Online Voting Tip: Budget • Vendor vs. in-house • Web only vs. hybrid • Self-administered vs. 3 rd party manages • Complexity • Custom vs. “off -the- shelf” • A request for proposal Image source: http://www.villapark.org/budget.htm

  21. Online Voting Tip: Legal issues • Check your bylaws • Check with legal counsel • Be aware of state statutes Image source: http://emporis.ind.in

  22. Review: Elements of Success • Integrated promotion plan – inform your voters • Create an intuitive process – keep it streamlined • Accurate member data • Be mobile friendly • Provide support • Analyze results Image Source: http://gabrieljoseph.com/7-key-lessons-of-success-by-will-smith/

  23. 3. Secure Online Voting vs. Online Polling Tools

  24. Online Voting is Different From Survey Tools… Image Source: http://www.pennik.co.uk/Products.html /

  25. Online Voting vs. Polling Software What’s missing from low -cost/free survey tools? • Specialized ballot & voting • Candidate photos & bios • Voter authentication • Paper ballot integration • SSL not standard • Live support • 256 bit SSL not available • Hacker Safe Protection • Voter receipts for recounts & audits • Certified for accuracy & security • Voting specific instructions and email

  26. Online Voting vs. Polling Software Image Source: http://chemistry.about.com/od/healthsafety/ig/Laboratory-Safety-Signs/Generic-Warning-Symbol.htm /

  27. 4. Advantages & Disadvantages of Online Voting

  28. Poll Question 2 Why are you considering online voting for your organization?

  29. Disadvantages of Online Voting • Online voting isn’t a “silver bullet” • Transition period for organization • Internet usage not as popular in rural & older demographics* * Source: Pew Internet & American Life Project 2011

  30. Advantages of Online Voting • Accessibility • Cost effectiveness • Mobile • Accuracy & expediency • Communications Image Source: istockphoto.com/

  31. Advantages: Email Reminders

  32. 5. Online Voting Success Stories

  33. Association of Graduates - USAFA • “Painful” election process • Built online election solution with paper element • Achieved 25% response rate • http://www.surveyandballotsystems.com/success-stories/aog-usafa/

  34. American Assn. of School Administrators • Recognizing a good solution for the organization • Replaced a complex paper system • Election results are signed, sealed, delivered – and certified • http://www.surveyandballotsystems.com/success-stories/aasa/

  35. Online Voting Demos Online voting systems & software: • Demos • Presentations • Board meetings Bob Claus contact info: Telephone (952) 974-2337 / Toll free 800-974-8099 1. Email: rclaus@surveyandballotsystems.com 2. LinkedIn: http://www.linkedin.com/pub/bob-claus/34/387/614 3.

  36. Q&A and Further Resources • http://www.surveyandballotsystems.com/ • myDirectVote online voting software: http://www.surveyandballotsystems.com/mydirectvote • Response rates eBook: http://www.surveyandballotsystems.com/resource- library/resources/secrets-election-response-rates-ebook/

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