2019
Welcome Normand Breton Registrar and Director, Contractor Licensing
Agenda Matters Speakers Opening Remarks Normand Breton, ESA Report from ECRA Advisory Council Joe Kurpe, ECRA Chair Registrar’s Update Normand Breton, ESA ESA Corporate Strategy Overview Borjana Bulajic, ESA Licensing Strategy Normand Breton, ESA Enforcement Update Cynthia Magill, ESA Compliance Update Shana Hole, ESA Renovation Inspection Program Results Shana Hole, ESA Licensing Administration Update Scott Eason, ESA BREAK Risk-Based Oversight Will Barrett, ESA Communications Update Borjana Bulajic, ESA Question & Answer All Technical Hour John Calabrese, ESA ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 3
ECRA Advisory Council Update Joe Kurpe, LEC, ME Chair, ECRA Advisory Council
ECRA Advisory Council Members • Larry Allison, CAC • Sean Bell, ME, UCAO • Steve del Guidice, OEL • Leo Grellette, ESA • Cameron Hann, LEC, OEL • Joe Kurpe, LEC, ECAO • Debra Mattina, AMCTO • Larry Shaver, LEC, ECAO • Brian Smith, ESA • Catherine A Taylor, ECRA AC ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 5
Role of ECRA/ESA • Forms part of the governance structure for provincial licensing Consumer Interest Groups Utility Municipalities Contractors Electrical Electrical Electrical Contractor Contracting Registration Safety Agency Advisory Industry Authority Council ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 6
ECRA Mandate To seek feedback, monitor, review and provide advice and recommendations to ESA on • licensing • examination • registration and certification of persons or businesses for different types of electrical work in Ontario. ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 7
ECRA AC Accomplishments ECRA AC’s input , recommendations and advice may take various forms and includes… Recommended activities and initiatives to include in ESA’s five -year Licensing Strategic Plan 2021-2025 Provided advice on ESA’s Business Plans and Compliance and Enforcement Initiatives Represented ECRA Advisory Council at ESA Board of Director meetings Provided feedback and advice on the Hire an LEC Awareness Campaign ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 8
Questions? Questions or ideas? ECRA AC would like to hear from you! Contact: ESA.Licensing@electricalsafety.on.ca ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 9
Registrar’s Update Normand Breton Registrar and Director, Contractor Licensing
Financial Update Normand Breton Registrar and Director, Contractor Licensing
LECs & MEs Continue to Grow Growth Trend in # of Valid Licenses 14,000 12,000 10,000 8,000 ME EC 6,000 4,000 2,000 0 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 ESA Fiscal ELECTRICAL SAFETY AUTHORITY ● NOVEMBER 2018 12
Allocation of Revenues ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 13
The Years Ahead ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 14
Corporate Strategy Overview Borjana Bulajic Director, Communications and Stakeholder Relations
Corporate Strategy 2021-2025 ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 16
ESA’s Next 5 Year Strategy: External Stakeholder Consultation Feedback • External consultation ran from mid July to mid August • 23 respondents with 30 comments • Strong alignment with the strategic direction ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 17
Licensing Strategy Soussanna Karas, Sr. Legal Counsel
Licensing Strategic Plan Overview Licensing Goal ESA aims to evolve our licensing oversight to motivate compliance, enhance public electrical safety and add value to Ontarians. Licensing Initiative Initiative 1: Motivate Initiative 2: Maintain Public Initiative 3: Target Compliance by Licence Confidence in the LEC and Underground Economy Holders ME Community • • • Provide access to selective ESA will use technology Identify current and information to help the to improve how Licence emerging risks of the public to make informed Holders work and interact underground economy decisions Related Activities with ESA and continue activities, • Share licensing operational • Enable a continuous targeting risk areas experience and continuous • education and Continue efforts to learnings with other ESA professional development improve awareness of departments ESA’s enforcement efforts framework • Focus on continuously • Take steps to recognize to aid general deterrence evolving the Licensing Licensed Role Models of the underground Regulation, with • Enhance our licensing economy government, to ensure that • oversight, including Education ESA remains a modern consideration of selective and relevant regulator. licensing compliance audit ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 19
Initiative 1 – Motivate Compliance by Licence Holders Year 1 and 2 – Priorities • Develop journey map for LECs and MEs to better understand their needs • Digitize and modernize interactions with licence holders, including the licensing application and renewal process • Publish Directors Bulletins • Launch one non mandatory training opportunity ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 20
Initiative 2 - Maintain Public Confidence in the LEC and ME Community Year 1 and 2 - Priorities • Publish information for expired LECs and develop criteria to recognize and celebrate good performers • Review and Improve internal forms and processes to ensure plain language, relevancy and transparency ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 21
Initiative 3 – Target Underground Economy Year 1 and 2 - Priorities • Creating anonymous reporting tools (of non- compliant activities) on digital platforms, including on ESA website. • Continue to evolve the Renovation Inspection Program ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 22
Public Consultation - Stakeholder Engagement Stakeholder Engagement - Summary Online Public Consultation: October 1 to November 1, 2019 (30-Days) Received 10 comments from 4 stakeholders: One LEC Two MEs Joint Letter from the OEL and ECAO ESA Advisory Councils meetings: Presented and gathered feedback OEL & ECAO Board of Directors Meetings: Presented and gathered feedback ECRA AC: Extensive consultation Introduce Licensing Strategy Working Group recommendations - February 2019 Full day meeting dedicated to seek strategic input to Licensing Strategy - May 2019 Update, discuss and seek feedback - June, October, November, 2019 23
Public Consultation Responses MAJOR THEMES Improved Service Delivery Improve interactions and communications with ESA, including scheduling and performing inspections Underground Public Safety Economy Awareness Target underground Increase public economy, including awareness of risks forming partnerships related to hiring with other regulatory entities in Ontario and unlicensed contractors federally 24
Public Consultation – Next Steps Next Steps • In process of compiling consultation feedback • Additional communication to better understand feedback • Prepare ESA response to feedback • Revise Contractor Licensing Strategy as appropriate ESA Licensing Strategy • June 11 2019 25
Path Forward Consultation with ECRA AC Formation of throughout the ESA cross Final Approval the year – departmental of ESA Launch of February, Working Corporate Licensing May, June Group Strategy – Strategic Plan October January 2019 November Fall 2019 April 2020 Regular Consultation Board Checkpoints and feedback approval of with ESA - ESA staff, the Licensing Executive and industry and Strategic Plan Board of public - *March 2020 Directors – summer/fall March, June, 2019 September, December 2019 26 ESA Draft Licensing Strategy 2021-2025
Questions? ESA Licensing Strategy • EXRA AC Fall 2019 27
Licensing Enforcement Update Cynthia Magill Enforcement Project Coordinator, Contractor Licensing
Enforcement Principles ESA pursues charges against individuals where there is a strong likelihood of conviction and where we can make the greatest impact on safety. ESA 's Mandate is to administer and enforce the Electricity Act and the Regulations. As part of this mandate, ESA investigates breaches of the legislation and pursues charges where warranted. ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 29
Enforcement Goals Stop the offending individual from working as an unlicensed contractor Dissuade others from Enforcement doing unlicensed work Encourage people to hire licensed electrical contractors ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 30
Unlicensed Contractor Reports Report Validate Filter received and Report information recorded File Decision on Assign Investigation Charges Investigator Report Court Proceedings ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 31
Report Statistics Notice of Formal Violation’s Investigations: issued: 153 659 Convictions Charges Laid: Received: 36 36 Fine Amount: $287,000 ELECTRICAL SAFETY AUTHORITY ● OCTOBER 2018 32
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