2015 OAP Annual Meeeting IQMH September 18 Niagara Falls, Ontario - PDF document

2015 OAP Annual Meeeting IQMH September 18 – Niagara Falls, Ontario Dr. Greg Flynn Institute for Quality Management in Healthcare: Elevating confidence in diagnostics Dr. Gregory Flynn Chief Executive Officer Institute for Quality Management in Healthcare Confidence. Elevated. Serving Ontario Since 1974 Laboratory and Specimen Collection Centre Licensing Act Current Operating Agreement 2012 - 2017 1974–2000 2014–Present 2 Confidence. Elevated. Internal and external organizational changes 3 1

2015 OAP Annual Meeeting IQMH September 18 – Niagara Falls, Ontario Dr. Greg Flynn What is a Standard? An authoritative “document” setting forth criteria for performance and characteristics. (CLSI Harmonized Terminology Database) 4 Confidence. Elevated. What is a Accreditation? Accreditation is the evaluation of laboratory processes to ensure quality and competence, through conformance to an acknowledged standard. 5 Confidence. Elevated. What makes a Standard? Acceptable References Unacceptable References Canadian Statutes and Regulations Drafts unless ISO or with express • • Advisory Panel approval Ontario Statutes and Regulations • Example of unacceptable: Health • Health Canada Guidelines (approved) • Canada’s DRAFT Standards for Blood Standards and Guidelines achieved • Safety. through consensus by international, North Journal articles unless published by • American, Canadian and provincial groups described in the acceptable list, professional associations, federations, for the purpose of disseminating organizations, and regulatory bodies. standards and/or guidelines Standards and guidelines published by • organizations with jurisdiction only within the U.S.A. (unless widely accepted in Canada because there is no Canadian counterpart e.g. ASTM) 6 Confidence. Elevated. 2

2015 OAP Annual Meeeting IQMH September 18 – Niagara Falls, Ontario Dr. Greg Flynn 7 Confidence. Elevated. Canada’s involvement in Standards development TC 212 Z 252 8 Confidence. Elevated. 9 Confidence. Elevated. 3

2015 OAP Annual Meeeting IQMH September 18 – Niagara Falls, Ontario Dr. Greg Flynn What’s the difference between CAP, Accreditation Canada, and ISO approach? • Checklist approach to • Internationally accredited • Conformity assessment accreditation by International Society • The facility determines for Quality in Health Care • On-site peer assessment how to comply with each (ISQua) • Compliance model standard • Tracer methodology • Focus is on the processes • Fewer standards employed by the facility • Comprehensive requirements for quality management systems 10 Confidence. Elevated. Quality System Thinking Managing all activities with quality in mind, to achieve a desired level of excellence. Quality Planning Quality Control Quality Assurance Quality Improvement 11 Confidence. Elevated. Strategic Relationships • Ontario Ministry of Health and Long-Term Care • Ontario Medical Association • Clients • Regulators, standards bodies and accreditation organizations • Assessors, expert committee members, professional staff 12 Confidence. Elevated. 4

2015 OAP Annual Meeeting IQMH September 18 – Niagara Falls, Ontario Dr. Greg Flynn IQMH in the next 3 years • Expand on image of QMP–LS – Ontario-specific, licensed medical laboratory program • Speak more directly to a broader audience o Voluntary Ontario laboratories o Other Ontario medical disciplines o National and international • Build brand strength internally and externally 13 Confidence. Elevated. All of which elevates confidence in the system of diagnostic testing. 14 Confidence. Elevated. Confidence. Elevated. 15 Confidence. Elevated. 5