3/7/2018 Brittney Ramirez Account Manager SBU Karen Huang Manager SBU & Commercial Lines New Business Small Business Unit Webinar Small Business. Big Insights. w w w . n e t w o r k e d i n s . c o m Housekeeping “YES” FAQ Chat questions will be o answered Slides will be shared o Handouts will be shared o Recorded webinar o will be available Networked Insurance Agents 1
3/7/2018 SBU Webinar Agenda Small Business. Big Insights. o Networked Overview o SBU Appetite, Markets, & Target Classes NEW o Carrier Highlights with Updates for 2018 FOR 2018 o Getting a 1-Day Turnaround o Chat Q&A Networked Account Management Your team handles: Commercial Lines Personal Lines o Workers’ Comp* o Homeowners o o Renters Property* o o Condo owners BOP/Package* o o Auto preferred & non-preferred Auto o Dwelling Fire supporting & standalone o General Liability* o Earthquake o Inland Marine o Excess & Umbrella o Umbrella* o Flood o Bonds o Condos rented o Agribusiness o Vacation rentals o Management Liability o Owner occupied secondary & seasonal o D&O o Manufactured homes o EPL o Modular homes o Misc E&O o Motorcycles o E&S o Named non-owned o ATV’s o Travel trailers o Watercraft o Motorhomes o Tiny homes o Comprehensive Personal Liability (CPL) o DIC (Wrap) 4 o E&S Networked Insurance Agents 2
3/7/2018 NETWORKED FAST FACTS May 1, 2017 $210M Total written premium Networked affiliates | Direct Access Insurance Services cluster 1,110 | 45 members Feb 2014 SBU launched within Commercial Lines Account Management 60% Networked affiliates working with SBU 200 | 140 | 25 Submissions received each month in SBU BOP | WC | GL 6 of 10 Quote ratio for SBU: BOP, WC, GL $2,750 | $3,050 | $775 Average policy size for SBU: BOP | WC | GL 3 of 4 Accounts quoted within 24-hours through SBU with a completed application 113 Total employee count Service Highlights: SBU Quotes From The Right Markets. Faster. Service. Team of 4 new business account managers + NEW for 2018: 2 renewal business account managers. Turnaround quotes for small business accounts submitted online within one business day with a completed application. Focus. Personalized, targeted marketing of BOP/Package, Property, G/L, Umbrella and small Workers’ Compensation to the best 3 market options for that class. Meanwhile, your dedicated account manager can focus on the more complex accounts you submit. Technology. “myAGENCY” online form allows you to submit business for the quickest turnaround. Eliminate up to 8 hours of handling time by submitting completed applications for a variety of lines for direct routing. Networked Insurance Agents 3
3/7/2018 Products & Appetite. SBU Workers’ Comp New Business Appetite o Payroll <$200K o Does NOT include contractor or heavy manufacturing class codes SBU BOP/Package, Property & G/L New Business Appetite o For retail, service, office, LRO, habitational classes only o Does NOT include wholesaler or manufacturing classes o Gross Sales <$5M o TIV (BPP + Building) < $5M Also eligible, umbrellas submitted in conjunction with a qualifying BOP And for Complete Submissions, the SBU can turn around quotes within 1 business day. Products & Appetite. NEW SBU Renewal Guidelines FOR 2018 o Allow your assigned AM to work on more sophisticated/larger accounts on remarketing o Goals: Provide more efficient processing & increase retention o Premium <$25,000 o Written by carriers & where the policy is “automatically” issued. Plus, all accounts written by USLI (process driven) & Chubb (very high retention rate) Networked Insurance Agents 4
3/7/2018 Navigating Your Opportunities. Why leverage Networked’s network for your small business? Coming Soon… Business Auto from the SBU o BOP/Package, Workers’ Comp, plus Monoline G/L & Property o Over 20% of Networked’s commercial accounts handled by SBU o Most carriers will accept New Ventures BOP with 3 yrs management experience o Market to 12+ national carriers Underwriting guidelines & product availability are subject to change at anytime based on the carrier. Hot SBU Classes. Your Main Street Business. Networked Insurance Agents 5
3/7/2018 Carrier Highlights. Capacity & Classes. Carrier-specific Top 25 Details Classes Travelers o Building updates: required BOP Comp o o within past 25 yrs. Computer Consultants Delis o o Donut Shops Mortgage Brokers o Restaurants: 50% equipment, o o Art Gallery Telemarketing 50% BPP o o Antique Store Financial Planners o Power Pac Premier, o o Real Estate Agency Real Estate Agency Medical/Dental Premier, o o Coffee Bar Chiropractors Manufacturing Premier, o o Interior Decorators Software Development o o Financial Planner Nail Salons Professional Services Premier, o o Day Spa Insurance Agencies Restaurant and Perishable o o Tax Preparation Mexican Restaurants Goods Premier o o Lawyers Accounting Firms o Xtend Endorsement o o Physicians & Surgeons Advertising o Competitive rates for, o o Chiropractors Day Spa • Financial Services o o Clothing Stores Auto Repair Garage • Healthcare o o Barber Shops Family Restaurant • Personal Care Services o o Fine Jewelry Shop Furniture Store • Pet Care Services o o Dentist Auto Detail Garage Professional Services o o Accounting Offices Printers • Service Businesses o o Beauty Shops Ice Cream Shop • Retail o Psychologist • Garage Carrier Highlights. Capacity & Classes. Carrier-specific Details Target Segments The Hartford o o Can consider risk with Lapses or No Prior Financial Services o Coverage Business & Professional Services o o Can consider risks with a lapse in coverage Retail o o Entertains multi-state exposure Technology & Life Science: IT services o o Filed up to 50% scheduled credit on accounts Technology & Life Science: Labs, Mfg o Real Estate/Lessors Risk $2,500+ (CA) o Eligible for 10% discount if account is paid in full o Multi-policy discount of 10% will be applied toward BOP, if written in conjunction with WC o Payroll Reporting is available o Allows payment by credit card if paying in full or paying off a remaining balance o Endorsement coverage levels: Stretch, Super Stretch, Stretch Plus, Super Stretch for Business Services Networked Insurance Agents 6
3/7/2018 Carrier Highlights. Capacity & Classes. Carrier-specific Details Target Segments Guard o o Auto Service & Repair Shops No limit on number of stories; building updates o Condos & HOAs required within past 30 yrs. [25 yrs. for roof] o o Apartment Can consider risk with lapses (Comp only) o o Restaurants Frame construction Restaurant reqs: o Retail, Grocery, Convenience Stores • 100% sprinkled OR fire central station alar m • pest control contract o Offices [physician, attorney, veterinarian, o For 4+ units Apartment/Habitational reqs: janitor, beauty shop, bakery, accountant, • fire central station alarm etc.] • favorable inspection o Fast Food Open 24-hours – no longer o Gas station/Convenience store reqs: limited to drive-through only. Includes • propane refilling can be considered case by case franchised locations with or without a mix o 24-hour Operations: of retail, restaurant, and auto repair. No • BOP – will consider when attendant is on site service/repair for large trucks and drivers and the risk meets underwriting criteria • may not be allowed to sleep in their cabs Comp – will consider when the risk meets underwriting criteria on premise Carrier Highlights. Capacity & Classes. Carrier-specific Hot Classes Details Liberty 3 products available BOP Mutual o o within SBU: BOP, Custom Women’s Clothing Store LRO: Office with or without Protector, Package excluding furs Restaurant o o Deli Business Management Consulting o o Monoline Comp Optometrists Day Spas o Limited to retail, o o Pizzeria excluding Gift Shops office, services, commercial cooking wholesale Comp o o Ag Services Food Stores o o Apparel & Accessory Furniture & Fixtures o Stores Furniture, Home Furnishings & o Apparel & Other Finished Equipment Stores o Products made from Industrial Machinery & Equipment o Fabrics Legal Services o o Broker & Agency Offices Misc Manufacturing o o Business Services Misc Repair o o Eating & Drinking Places Misc Retail o o Food & Kindred Products Real Estate o Wholesale Trade – nondurable goods Networked Insurance Agents 7
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