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X MINDHUNTERS USER NEEDS ANTICIPATION BASED ON EVIDENCE Janine - PowerPoint PPT Presentation

X MINDHUNTERS USER NEEDS ANTICIPATION BASED ON EVIDENCE Janine Lee World IA Day 2019 Zurich, Feb. 23th New Project! User-Centered Project empathy think about the user think hard! sketch a persona done! your persona ?


  1. X MINDHUNTERS USER NEEDS ANTICIPATION BASED ON EVIDENCE Janine Lee World IA Day 2019 Zurich, Feb. 23th

  2. New Project!

  3. User-Centered Project ✗ empathy ♡ ✗ think about the user ✗ think hard! ✗ sketch a persona done!

  4. your persona

  5. ? actual person your persona

  6. More distance from the users brings you closer to their needs. It urges you to stop assuming but start asking .

  7. Investigative Technique Nr. ① The Interview

  8. “The Interview”

  9. “The Interview” people lie, actions don’t...

  10. Investigative Technique Nr. ② Observation

  11. “Observation” single user explorer 08:36 user opens app 08:37 scrolls down a bit 08:38 user leaves

  12. Investigative Technique Nr. ③ Evidence Collection

  13. “Evidence Collection” feature value feature X feature Y

  14. Investigative Technique Nr. ④ Forensic Science

  15. “Forensic Science” experiment schedule Scheduled in Progress Ready for Analysis test X test Y a/b test pre-post [hypothesis] [hypothesis] [end date] [end date]

  16. Investigative Technique Nr. ⑤ Profiling

  17. “Profiling” clustering vs. describing variables clustering variable organized disorganized describing variable

  18. Investigative Technique Nr. ⑥ Investigation Board

  19. “Investigation Board”

  20. “Investigation Board” atomic research

  21. Let’s become Mindhunter Legends! We’re hiring!

  22. Thanks! Connect? linkedin.com/in/jlee-dataiskey ✗ analyticscamp.ch ✗

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