Workstream Lead Policing with the Community Project What is a - PowerPoint PPT Presentation

Policing with the Community Project Briefing Support Hub Mark Peters – Workstream Lead

Policing with the Community Project What is a Support Hub? Citizens face many front doors and tell the same story…… NIFRS Mental Health NIAS Police Education Authority Third Sector Children’s Social Care Trading Standards YJA GP Vulnerable Adults PBNI Adults Urgent Care Housing Housing Benefits JobCentre+ A&E

Policing with the Community Project Scale of Vulnerability?

Policing with the Community Project What is a Support Hub? • The Support Hub brings key professionals together to facilitate early, better quality information sharing and decision making to work together to improve a person’s situation. • This is simply a forum where cases are discussed and actions agreed. The advantages of this arrangement cited by reviews elsewhere (Home Office 2014) is that the professionals are working together and establish relationships which leads to trust amongst the partners. It is these relationships and trust which foster the best outcomes for the individuals being discussed. • The Support Hub itself is firewalled where representatives from participating agencies can raise concerns about individuals who are not already at intervention thresholds. Agencies can get a more complete picture which allows them to identify needs and risks earlier. • It facilitates early intervention to reduce vulnerability and improve a person’s wellbeing. All agencies will work together to ensure the best outcome for an individual. Agencies can pool resources, community contacts and work in coordination.

Policing with the Community Project Support Hub • Currently within PSNI we mainly operate events based policing - largely reactive. We are dealing with individuals and families with multiple complex needs requiring multiple agencies and multiple interventions with little appreciable progress. • The Support Hub does not replace the existing protection and investigatory functions within the PSNI and partner agencies. In the event of a child protection or safeguarding issue being discovered, it will be referred to the most appropriate department as soon as possible in line with current arrangements. In the event that an immediate risk is identified at the Support Hub – it will be referred as soon as possible and mitigating safeguarding actions implemented.

Policing with the Community Project Partners in the Support Hub List of partners: • PSNI Health • Health Trust Trust • PSNI NIHE NIHE • YJA • Council • Education Authority NIAS YJA Support Hub • Process PBNI Outcomes • NIFRS • NIAS NIFRS Council Each partner is equal and is able to PBNI EA bring referrals to the Support Hub. Any partner can be the lead agency – this will be decided at the Support Hub and can change throughout the process.

Policing with the Community Project Who do we look at? Complex individuals/families – Receiving Specialist safeguarding (MARAC, Specialist PPANI, CSE, Child Abuse) Services / OCG / Open to a social worker / CPN etc Those who don’t meet the Not Coping thresholds to be classed as ‘receiving specialist services’ Self-sufficient Well-adapted / Well-adapted / individuals Universal Universal 7

Policing with the Community Project Support Hub What Will We Do?  Identify people who are ‘not coping’ and showing signs of increasing dependency Receiving  Share information and agree interventions Specialist  Understanding the ‘real issue’ behind the Services demand  Respond to these cases in an integrated and flexible approach Not Coping In order to…… Well-adapted / Well-adapted / Help people to become ‘well - Universal Universal adapted’ / Universal Address Vulnerability 8

Policing with the Community Project Examples from the Concern Hub Repetitive calls from a suicidal female from rural location, focussed on weekend nights. Caller engages well with police, but not other agencies. Usually ties up x 2 officers for duration of both nights. Referral to Concern Hub which encourages early engagement every weekend with this lady; an NPT officer will call out and speak to her in person. Suicidal calls from her have reduced and NPT officers are working with her to connect her to a befriending scheme.

Policing with the Community Project Examples from the Concern Hub Male, mid 30s, repeat victim of ASB and Hate Crime. Additional vulnerabilities re self harm and alcoholism. Referred to Concern Hub – now engaged with Mental Health Support Services and Community Safety Wardens. Referrals made to other agencies for assistance, repair work to house carried out and local schools carrying out an anti-ASB initiative. Prior to involvement in Concern Hub – 16 calls in 2016. Since referral – 1 call received.