Where there is balance and harmony there is performance Umit - PowerPoint PPT Presentation

Where there is balance and harmony there is performance Umit Bititci Professor of Business Performance

Strategy Making Policy deployment Performance measurement Process improvement Lean Six-sigma … … …

What about the people component?

Straight aight Committe itted d Focuss ssed ed Values es people leader dership ship No Learni rning Provide ides complacen lacency cy Time e to think feedbac back People le take e responsibi sibili lity ty Simple le Continuous ous Autonomy onomy Does the improv ovem ement ent right ht things gs Honest Long g term Fun Innovat ative ive oriented ed Experi erime mental tal Stretc tching hing Interes esting ting Rele leva vant

People want to work in organisations that… … value and care for their people. They invest in their people. They are … are resilient, successful in what inclusive. They provide feedback and they do whilst being customer reward effort and achievement. They focused and have a culture of coach people giving them time to continuous improvement. … have leadership committed think. They encourage learning. to empowerment, buy-in and … have a sense of purpose bottom up-leadership. There is which they are passionate no room for complacency about. They are insightful straight talk is valued. and focused around a clear direction where success is clearly defined. … are simple organisations … are managed by facts where success can be clearly and by doing the right defined. People take things. They focus on the responsibility and work right information to create autonomously in a flat the right insight. They plan network based structure timely interventions using where delegation and the right people. They are ownership are the norm. long term oriented. … offer challenging and … are leaders in their field. They stretching work whilst being … are agile, adaptive and dare to be different. They are interesting engaging and fun. entrepreneurial. They have a can- creative and innovative, they They are trustworthy and do mind set. They are responsive encourage experimentation and ethical places of work, with to trends and stay current and calculated risk taking. an open, honest, no blame relevant to the needs of the culture. market/sector.

Management attention?

Where there is balance and harmony there is performance Thank you