What the New NPIs Mean to Me 2018 TACAA Conference May 10, 2018
Who here is: Frontline Staff? Caseworker? CSBG Manager? 2
What you do is important Community Needs Strategic Plan Community Action Assessment Plan • Every 5 Years • Every 3 Years • Every Year CSBG Annual CSBG State Plan Congressional Report • Every 2 Years Report • Every Year 3
Community Level Strategies and Individual/Family Level Services •Community Level Module 3 Module 3 •Individual and Module 4 Module 4 Family Level 4
Community Condition/ Community Level Individual/Family Issue Outcome Outcome (CNA) (reported in Module 3) (reported in Module 4) Increased # of Our community lacks Increased living wage jobs participants who attained living wage jobs. in community. living wage positions. Increased # of More affordable housing There is a need for more participants who obtained units available in affordable housing. permanent, affordable community. housing. Our school district has Increased high school low high school Increased # of graduation rate for graduation rates among participants graduating students with low ‐ students with low ‐ from high school. incomes. incomes 5
How Your Agency Tells the Story What is Success? Tell us one of your client success stories. Tell us a successful case management strategy. Name an innovative way you’ve connected clients to a living wage job. 6
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Problem Statement: The vehicle will not start. Why 1 The battery is dead. Why 2 The 5 Whys The alternator is not functioning. Why 3 The alternator belt has broken. Why 4 The alternator belt was well beyond its useful service life and not replaced. Why 5 The vehicle was not maintained according to the recommended service schedule. 8
Statement: Transitioning people out of poverty Why 1 We go out into our community. Why 2 The 5 Whys We actively seek partners and referral resources. Why 3 We get the word out to potential clients and partners. Why 4 We identify clients who are committed. Why 5 We cultivate relationships with each client. 9
Same services, different numbers 10
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Services Outputs Outcomes SRVs SRVs FNPIs 12
What programs and funding do you use? 13
What services do you provide?
What difference did it make?
Output or Outcome Does the service provided: continue to require dependency on the CAA or result in the client moving forward independently of the CAA 16
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The outcomes tell the story of our clients, the impact of the CSBG network in the community. 18
Full Thriving ¾ Stable ½ Safe ¼ Vulnerable Empty In ‐ Crisis 19
OUTCOME MATRIX Education Benchmark Employment Job Skills/Certs GED/College Income Housing Health/ Behavioral Outcomes Outcomes Outcomes Outcomes Outcomes Outcomes FT employed at living Certification or license Post ‐ secondary Purchased a home Own Home Live independently; wage or higher, with from a 2 ‐ 3 year degree: Masters or Health insurance with benefits program Doctorate low co ‐ pay; in good health; foods of Thriving Certification or license Post secondary Has savings to Housing of choice choice from a training degree: Bachelors purchase an asset program of 3 years or longer FT employed above Certification or license Post ‐ secondary Increases savings/IDA Living in non ‐ Maintain minimum wage from a training degree: Associates subsidized house independence with program of 1 years some private or Post High School Opens a savings Living in non ‐ Affordable Care Act Safe credits, vocational or account or IDA subsidized rental health insurance; in tech training good health; adequate food sources FT employed at Certification or license High School Diploma Able to maintain Safe/secure housing: Dependent on minimum wage with from a less than 1 year capacity to meet basic Section 8, subsidized subsidized medical benefits program needs for 90 days housing, public care or health Stable housing insurance; managed health; federal food FT employed w/o GED/ABE certification Safe/secure living with benefits (SNAP) benefits others Prevention Line PT employed at Has limited Reading, writing, basic Unable to meet basic Inefficient/unhealthy Limited access to minimum wage with marketable skills math skills present living expenses home healthcare; chronic benefits and no HS diploma or medical issues; Safe/secure GED frequently needs food transitional housing Vulnerable assistance PT employed at Poor credit Temporarily living minimum wage w/o with others benefits Shelter Unemployed with Has no marketable Reading, writing, basic Unable to meet basic Notice of foreclosure No access to work history or skills skills math skills absent and living expenses, poor healthcare; untreated Substandard/unsafe no HS diploma credit chronic medical home/rental In ‐ Crisis issues; need food ‐ primarily obtained Unemployed with no No income and poor Homeless thru food pantries work history or skills credit
Client on Empty Story How did you get into community action? 21
OUTCOME MATRIX Education Benchmark Employment Job Skills/Certs GED/College Income Housing Health/ Behavioral Outcomes Outcomes Outcomes Outcomes Outcomes Outcomes FT employed at living Certification or license Post ‐ secondary Purchased a home Own Home Live independently; wage or higher, with from a 2 ‐ 3 year degree: Masters or Health insurance with benefits program Doctorate low co ‐ pay; in good health; foods of Thriving Certification or license Post secondary Has savings to Housing of choice choice from a training degree: Bachelors purchase an asset program of 3 years or longer FT employed above Certification or license Post ‐ secondary Increases savings/IDA Living in non ‐ Maintain minimum wage from a training degree: Associates subsidized house independence with program of 1 years some private or Post High School Opens a savings Living in non ‐ Affordable Care Act Safe credits, vocational or account or IDA subsidized rental health insurance; in tech training good health; adequate food sources FT employed at Certification or license High School Diploma Able to maintain Safe/secure housing: Dependent on minimum wage with from a less than 1 year capacity to meet basic Section 8, subsidized subsidized medical benefits program needs for 90 days housing, public care or health Stable housing insurance; managed health; federal food FT employed w/o GED/ABE certification Safe/secure living with benefits (SNAP) benefits others Prevention Line PT employed at Has limited Reading, writing, basic Unable to meet basic Inefficient/unhealthy Limited access to minimum wage with marketable skills math skills present living expenses home healthcare; chronic benefits and no HS diploma or medical issues; Safe/secure GED frequently needs food transitional housing Vulnerable assistance PT employed at Poor credit Temporarily living minimum wage w/o with others benefits Shelter Unemployed with Has no marketable Reading, writing, basic Unable to meet basic Notice of foreclosure No access to work history or skills skills math skills absent and living expenses, poor healthcare; untreated Substandard/unsafe no HS diploma credit chronic medical home/rental In ‐ Crisis issues; need food ‐ primarily obtained Unemployed with no No income and poor Homeless thru food pantries work history or skills credit
Take Some Time Read through the SRVs and note the ones you deliver Now compare SRV domain to the matching FNPI domain Note which SRVs produce an outcome Share and discuss 23
Let’s Handouts: Client Scenarios Module 4 Instruction Guide In groups of 4, read client scenarios and identify SRVs and FNPIs to report 24
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Contact Information TEXAS DEPARTMENT OF HOUSING AND COMMUNITY AFFAIRS 221 E. 11th Street, Austin, TX 78701 P.O. Box 13941, Austin, TX 78711 ‐ 3941 Laura Saintey Karen Keith laura.saintey@tdhca.state.tx.us karen.keith@tdhca.state.tx.us 512 ‐ 475 ‐ 3854 512 ‐ 475 ‐ 0471 27
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