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What serving Disney customers taught me about auto service Alan Starling Kissimmee, FL in the 1950s Orlando Sentinel cover on October 24, 1965 Disney announces Florida venture Walt Disney World under construction in 1969 Walt Disney World grand


  1. What serving Disney customers taught me about auto service Alan Starling

  2. Kissimmee, FL in the 1950s

  3. Orlando Sentinel cover on October 24, 1965

  4. Disney announces Florida venture

  5. Walt Disney World under construction in 1969

  6. Walt Disney World grand opening on October 1, 1971

  7. Florida Population Growth from 1960 to 2018 22,000,000 16,500,000 11,000,000 5,500,000 2018 2010 2000 1990 0 1981 1970 1960

  8. Dream

  9. “If you can dream it, you can do it.” - Walt Disney

  10. Innovation

  11. The happiest, and cleanest , place on Earth

  12. Starling Chevrolet service department

  13. Service

  14. What time is the 2 o’clock parade?

  15. Team members helping guests

  16. Name

  17. The penultimate brand builder

  18. Automotive brand leaders here today

  19. Education

  20. Jeff James & The Disney Institute

  21. Investing in our future leaders

  22. Youth

  23. Making memories for young people

  24. Many team members have appreciated student loan debt forgiveness program

  25. D R E A M I N N O V A T I O N S E R V I C E N A M E E D U C A T I O N Y O U T H

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