(Even in a Global Pandemic) WHAT SCIENCE CAN TEACH US ABOUT THRIVING AT WORK …even in a pandemic
PRESENTERS ARIANE LAXO HALEY NELSON RANDY BARKER LORI TUOMINEN SUSTAINABILITY DIRECTOR SENIOR INTERIOR DESIGNER INTERIM DIRECTOR PROGRAM MANAGER alaxo@hga.com hnelson@hga.com rbarker@uwsuper.edu ltuomine@uwsuper.edu
NATIONAL EXPERTISE, LOCAL INSIGHT 11 ARTS | COMMUNITY | OFFICES CORPORATE EDUCATION 850 EMPLOYEES HGA LOCATIONS PRUITT CENTER HEALTHCARE GOVERNMENT All exterior and interior building images in this presentation highlight HGA project work, unless noted otherwise
The mission of the Pruitt Center for Mindfulness and Well-Being at the University of Wisconsin- Superior is to promote and enhance the science and practice of mindfulness and well-being for students, faculty, staff, and surrounding communities. University of Wisconsin-Superior, Swenson Hall (not designed by HGA)
AGENDA 1. TRAUMA, STRESS & CHANGE 2. PERMANENT MODEL OF WELL-BEING 3. WORKPLACE WELL-BEING IN A GLOBAL PANDEMIC 4. Q & A
Grounding In
TRAUMA, STRESS, & DISRUPTIONS
THE BRAIN Neocortex: THINKING CENTER Rational or Thinking Brain Limbic Brain: Emotional or EMOTION CENTER Feeling Brain Reptilian Brain: FEAR CENTER Instinctual Brain Base image retrieved from brainhq.com Dale, C. and P. Peyton (2020). The Neuroscience of Fear: What’s Happening in Your Brain and How to Manage It. www.welldoing.com
THE BRAIN The brain represents And the brain uses 20% 2% of our body weight of our total energy “All in the mind: Helping our brains deal with change” 2017. https://www.theceomagazine.com/business/management-leadership/all-in-the-mind/ Icon by Ilaria Vitali from the Noun Project
Unisg the icndeblire pweor of the hmuan mnid, aocdcrnig to rseecrah at Cmabrigde Uinervtisy, it dseno’t mttaer in waht oderr the lterets in a wrod are, the olny irpoamtnt tihng is taht the frsit and lsat ltteer be in the rhgit pclae.
THE BRAIN & EMOTIONS ↑ Oxytocin = Pride ↓ Dopamine = Disappointment ↑ Dopamine + Adrenalin = Excitement ↑ Cortisol + Adrenalin = Fear / Anxiety Dale, C. and P. Peyton (2020). The Neuroscience of Fear: What’s Happening in Your Brain and How to Manage It. www.welldoing.com
“…a situation that elicits psychological trauma ‘ violates the familiar ideas and expectations about the world of an individual or society, plunging them into a state of extreme confusion and uncertainty ’ (Aydin, 2017).” Turmaud, D. (2020). Trauma of Pandemic Proportions. Psychology Today.
THE BRAIN IN CRISIS Hopelessness My livelihood? Turmaud, D. (2020). Trauma of Pandemic Proportions. Psychology Today.Hougaard, R. et al (2020). Build your resilience in the face of a crisis. Harvard Business Review.; Leibowitz, K. and A. Crum (2020). In Stressful Times, Make Stress Work for You. The New York Times.; Pappas, S. (2020). Quickly calming distress and improving mental health. American Psychological Assoc.
THE BRAIN IN CRISIS I’m overwhelmed with so many changes! What day is it? Temporal The Rule Disintegration of Two “How (and why) coronavirus is changing our sense of time,” https://www.universityofcalifornia.edu/news/how-and-why-coronavirus-changing-our-sense-time; “The Resilience Rule of Two,” 2020. https://thriveglobal.com/stories/the-resilience-rule-of-2/
https://www.ge.com/reports/21-04-2015mapping-the-ptsd-brain/
LONG-TERM IMPACTS Global psychological distress Most vulnerable: • Pre-existing psychological or health conditions • Medical workers and first responders • Older adults • Children and adolescents • Women PTSD https://adaa.org/about-adaa/press-room/facts-statistics United Nations Policy Brief: COVID-19 and the Need for Action on Mental Health, May 13, 2020. Allen, L. (2020). Where we went wrong with preparing for COVID-19. American Psychological Assoc. Hoffman, J. (2020). ‘I Can’t Turn My Brain Off’: PTSD and Burnout Threaten Medical Workers, The New York Times
The Law of Disruption and Reintegration Our homeostasis has to be disrupted so that we can reintegrate resiliently. Flach, Frederic: Resilience – The power to bounce back when the going gets tough. New York 1997.
POST-TRAUMATIC GROWTH (PTG) • Positive change or benefit-finding resulting from trauma • Mitigates the negative impact of trauma • Finding positive meaning in response to a distressing event may be psychologically protective Morrill, E. F., Brewer, N. T., O’Neill, S. C., Lillie, S. E., Dees, E. C., Carey, L. A., & Rimer, B. K. (2008). The interaction of post-traumatic growth and post-traumatic stress symptoms in predicting depressive symptoms and quality of life. Psycho-Oncology, 17, 948–953.
PERMANENT MODEL OF WELL-BEING
PERMANENT WELL-BEING MODEL P PRESENT MOMENT AWARENESS E EMOTIONAL INTELLIGENCE R RELATIONSHIPS M MEANING A ACHIEVEMENT N NEEDED SLEEP E EXERCISE N NUTRITION T THINKING Barker (2018). PERMANENT Well-Being Model
PRESENT MOMENT AWARENESS “ Mindfulness is paying attention in a particular way: on purpose , in the present moment , and non-judgmentally .” JON KABAT-ZINN
EMOTIONAL INTELLIGENCE “The capacity to recognize our own feelings and those of others, to manage our emotions, and to interact effectively with others.” DANIEL GOLEMAN
RELATIONSHIPS “The only thing that really matters in your life are your relationships to other people .” GEORGE VAILLANT
MEANING “Our main motivation for living is our will to find meaning in life .” VIKTOR FRANKL
ACHIEVEMENT “Every worthwhile accomplishment, big or little, has its stages of drudgery and triumphs: a beginning, a struggle, and a victory .” MAHATMA GANDHI
NEEDED SLEEP “Everything you do, you’ll do better with a good night’s sleep .” ARIANNA HUFFINGTON
EXERCISE “When it comes to health and well- being, regular exercise is about as close to a magic potion as you can get.” THICH NHAT HANH
NUTRITION “Let food be your medicine and medicine be your food.” HIPPOCRATES
THINKING “Habits of thinking need not be forever. One of the most significant findings in psychology in the last twenty years is that individuals can choose the way they think .” MARTIN SELIGMAN
PERMANENT WELL-BEING MODEL P PRESENT MOMENT AWARENESS E EMOTIONAL INTELLIGENCE R RELATIONSHIPS M LEARN MEANING A ACHIEVEMENT EXPERIENCE N NEEDED SLEEP E EXERCISE REFLECT N NUTRITION T THINKING Barker (2018). PERMANENT Well-Being Model
WORKPLACE WELL-BEING IN A GLOBAL PANDEMIC
15% of employees globally are engaged* in their job *highly involved in and enthusiastic about their work and workplace; psychological “owners”, drive performance and innovation, and move the organization forward State of the Global Workplace. Gallup, Inc. 2017
21% higher profitability with highly engaged employees State of the Global Workplace. Gallup, Inc. 2017
89% of workers at companies that support well-being recommend their company as a good place to work 2016 Work and Well-being Survey. American Psychological Association.
Best Workplaces UK 2020
Best st W Workpl places UK s UK 2020
WORKING FROM HOME HGA SURVEY 7.3% 20.3% 6.5% • April – May 2020 • 5355 respondents • 13 companies + 7.4% additional one-off 24.6% responses 33.6% West Southwest Midwest East Northeast Southeast Non-contiguous islands
WORKING FROM HOME HGA SURVEY Sense of Future User Wellness Resiliency Collaboration Flexibility Culture Community
PRESENT MOMENT AWARENESS Barker (2019) PERMANENT Well-Being Model
MINDFULNESS IN THE WORKPLACE • Mindfulness practices are correlated to: ↓ workplace burnout ↓ psychological distress ↑ work performance ↓ turnover ↑ client satisfaction Taylor, N. Z. & Millear, P. M. R. (2016). The contribution of mindfulness to predicting burnout in the workplace. Personality and Individual Differences: 89. 123-128. Gregorie, S. & Lachance, L. (2015). Evaluation of a brief mindfulness-based intervention to reduce psychological distress in the workplace. Mindfulness: 6, 836-847. Dane, E. & Brummel, B. J. (2013). Examining workplace mindfulness and its relations to job performance and turnover intention. Human Relations: 67(1), 105-128.
FLOW A state in which people are so involved in an activity that nothing else seems to matter Csikszentmihalyi, M. (1990). Flow: The Psychology of Optimal Experience. Harper Perennial Modern Classics: New York.
WHAT HAPPENS TO OUR BRAIN IN FLOW? PREFRONTAL CORTEX Dietrich, A. (2003). Optimal Functional Neuroanatomy of Altered States of Consciousness: The Transient Hypofrontality Hypothesis. Consciousness and Cognition, 12:2, 231-256.
FLOW BOREDOM/ APATHY SKILL LEVEL ANXIETY/ FRUSTRATION CHALLENGE LEVEL Csikszentmihalyi, M. et al. (1992) Optimal Experience: Psychological Studies of Flow in Consciousness. Cambridge University Press: Cambridge, UK, 15-35.
QUICK RECAP: PRESENT MOMENT AWARENESS Practice grounding in . Take quality breaks. Find your flow .
EMOTIONAL INTELLIGENCE Barker (2019) PERMANENT Well-Being Model
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