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Welcome to Creating a Positive Culture The CIGAR way With:- Mike Ode CarillionAmey Values We We Take Deliver Ownership We We Improve Achieve Together The CIGAR Model CURRENT CULTURE (i.e. How are things in


  1. Welcome to… ‘Creating a Positive Culture – The CIGAR way With:- Mike Ode

  2. CarillionAmey Values… We We Take Deliver Ownership We We Improve Achieve Together

  3. The ‘CIGAR’ Model CURRENT CULTURE (i.e. How are things in reality?) IDEAL CULTURE (i.e. How should things be?) GAPS (i.e. What’s stopping ideal from happening?) ACTION (i.e. How can the gaps be closed?) REVIEW (i.e. Measure/monitor outcomes)

  4. What does the Manager What does Sam see? do? More 1:1’s Victimisation Micromanage Treated like a child Keeps a watchful eye on Sam Bullying A child Rebels Someone taking up all of his time Becomes even more resistant An enemy Causes more trouble What does the Manager What does Sam do? see?

  5. What does the Manager What does Sam see? do? What does the Manager What does Sam do? see?

  6. What does the Manager What does Sam see? do? What does the Manager What does Sam do? see?

  7. Bob Karen Sue Mark Gill Carl The Allies

  8. What’s the current culture in CarillionAmey?

  9. What’s the ideal culture?

  10. What are the gaps?

  11. The ‘Trust Ladder’ High Level 1 – Total Trust Trust Level 2 – Social Contract Level 3 – Quid Pro Quo Level 4 – Deception No Trust Level 5 - Revenge

  12. The ‘Core Model’ Certainty CORE Equity Options Reputation

  13. Capability Integrity Intent Consistency

  14. What actions are you going to set & how will you review them?

  15. CarillionAmey Values… We We Take Deliver Ownership We We Improve Achieve Together

  16. Thank you for participating. www.potentialunearthed.co.uk @Mike_Ode Potential Unearthed Mike Ode and Potential Unearthed Potential Unearthed

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