Webinar Increase Sales and Profits With Optimized Business Intelligence Presenter: Ram Pandit, Ph.D., CEO, ADecTec Panelist: Eric Streed, CEO, Cosatron, Inc. Moderator: Craig Cates, Vice President Supply Chain, ADecTec An operations planning & business intelligence analytics company “We improve profitability” www.adectec.com
About ADecTec We provide services and products for performance improvement related to business intelligence analytics and critical business planning. Our strengths are in helping our clients identify, • What is possible • What is relevant • What future could be • What can be leveraged With Fortune 500 clients in Pulp & Paper, Packaging and Consumer Products industries, We are helping businesses uncover and realize “what is possible”, and has achieved Millions of dollars in cost savings and operational efficiencies. ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 2
Presenter(s) • 20+ years of experience in Analytics, Planning, Manufacturing, Logistics and Transportation • Fortune 100 experience in business diagnostics and Ram Pandit, intelligence, and innovative technology development • Ph.D. in Operations Research from the University of Illinois CEO and Founder of at Urbana-Champaign ADecTec, Inc. • Faculty positions with leading US universities • Contributor to international industry journals • US patents on Business Planning Systems • 35+ years of experience in Supply Chain as Fortune 50 Eric Streed, executive. • Board member OSIsoft Inc. CEO and Owner of • Cosatron is a global leader in manufacturing of Air Cosatron, Inc. Purification systems. ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 3
Increase Sales and Profits With Optimized Business Intelligence 4
Current State: We responded to digital age! Businesses have • Web presence • Supporting ERP and Planning Systems • Customer Relationship Management Systems • Presence in social networking arena • Multi-channel access via tablet and handheld devices • Some have Business Intelligence and Digital Branding initiatives These improved exposure and cost efficiencies but formed Islands of Information and Technologies ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 5
What has changed? Web page digital multi-channel presence Messaging relevance Customer community Traditional dialogue marketing Financial Returns -> ROI Equation: NonFinancial + Finacial Returns Feedback to Feedback to Community Manufacturer ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 6
What are the strategy questions now! Are existing Can we How can we islands of proactively Do we have a learn what our technologies present / unified customers working in respond to strategy to need and unison our customers service our what appeals towards a what they customers to them common really need strategy ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 7
What needs to change? Listen Track Evaluate Measure Access Empower Present Show Pride for customer Value for customer Know Count Multi-channel Push Traditional Pull Proactive Reactive Knowledge driven Data driven ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 8
How can Business Intelligence Help? • Convert customer transactions into customer habits, likes and dislikes 1 • Convert fragmented departmental information into understandable knowledge 2 • Understand Events, Patterns and Rules to create Alerts, Notifications and Opportunities 3 • Bridge enterprise silos to seamlessly respond from customer inquiry to delivery 4 Business Intelligence is the “knowledge glue” that can help tie enterprise silos from customers to operations. ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 9
What is the Impact? Revenues & Profitability • New customers, deeper product penetration, higher margins and cost efficiencies Market Footprint & Retention • New markets, Increased loyalty with trust, empowered customers, more meaningful interactions with customer service Business Knowledge • Insights into markets, about customers and into operations Responsive Processes • Know “why” versus “what”, proactive work -flow ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 10
How Can ADecTec Help? ADecTec can help you identify “what is relevant intelligence” and “what is possible”. ADecTec provides process analysis and analytics engines to convert data into knowledge and the associated process work flow. ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 11
Typical Business Intelligence Analytics ERP, CRM, APO, BI tools Examples Business Processes & Supporting Applications Customer Metrics interaction Dashboards BI Tools Key Charts ERP Systems Performance Indicators Alerts Planning Data Warehouse Web Systems Reports Analytics Shop Floor Systems Compliances Division specific intelligence. Very effective in Other providing “what” and the supporting data Systems visualization; but usually not able to provide Cost indicators “why”, “what to do next” and cross -departmental intelligence. Event driven Alerts and Notifications ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 12
ADecTec Business Intelligence Analytics Beyond Typical and Businesswise Optimized What is relevant? How to act on it? Examples Business Processes & Supporting Feedback Demand Applications Signals Customer interaction Dashboards Customer Work Flow Product Correlations Charts ERP Systems Analytics Engine Customer Alerts Behavior Planning Patterns Systems Communication Reports Engine Operational Shop Floor Bottleneck Web Push Detection Systems BI Tools Mobile Devices Forecast Other Capacity Systems Desktop Relations Data Warehouse Streamers Predictive ADecTec Tools Alerts and Notifications ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 13
ADecTec Business Intelligence Framework Key Thoughts Operating Divisions What is the relevant Corporate Sales Marketing knowledge Planning Operations How should it be acted Relations Work-Flow upon External Partners Bridge divisional silos Events Mobile Analytics Real-time predictive Devices Engine knowledge Plans E-mails Instant alerts on • Trending impending events and Status • Inferences status Web Apps • Deductions • Changes Optimization Access knowledge as • and when needed Empirical Rules Dashboard • Defined Work Flow Leverage existing Exports Feedbacks infrastructure ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 14
Case Studies Demand Signal Generation Customer Preferences Customer Point of GIS / Census / Intelligence Customer Profile Transactions Sales Benchmark On: Analytics: Forecast Analytics: Accuracy Expected Consumption Order Customer & Demand Signal Patterns Segmentation, Future Buying Habits & Capacity Gaps Preferences Forecast Engine Product / Asset Intelligence On: Capacity Plan Positioning What is appealing What to present Demand indicators? ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 15
Next Steps ADecTec’s strengths are in going beyond typical. Let us help you uncover • What is possible • What is relevant • What future could be • What can be leveraged We can start • By learning about your business and process • With on-site sessions and exchanges ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 16
Thank you! For further information, contact us at: www.adectec.com info@adectec.com ADecTec provides technologies for business intelligence analytics and operations planning. www.adectec.com 17
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