7/1/20 1 DRIVE TAKEOUT SALES WEBINAR 2 COMPETE W/THE BIG CHAINS GOALS July 1, 2020 3 REMOVE EXCUSES & UNCERTAINTY TJ Schier 4 TAKE ACTION = MORE $ tj@tjschier.com 1 2 PR PROGRAM CREATORS Winners and losers have the same goals. You do not rise to the level of your goals. Yo You fall to the level of your syste to tems. James Clear 3 4 ABOUT ABO UT T.J. DO DON’ N’T REINV NVENT NT THE HE WHE HEEL! 5 6 1
7/1/20 PR PROGRAM OVER ERVIEW EW 1. M ENU 2. PACK AG ING OVERVIEW 3. O R D ER -TAK ING 4. O PER ATIO NS 5. PICKU P/CUR B SID E 6. D ELIVERY 7 8 THE OPPORTUNITY ROS 3.0 TACTICS: TOUCHLESS STRATEGIES FOR ROS 3.0, SAFETY + CONVENIENCE = TRUST ROS 3.0 1. Outdoor Seating, Order Ahead, Dine In 2. Online, Mobile and Voice 3. Curbside / Lockers 4. Drive Thru / NuThru 5. GEO Automation 6. Delivery 7. Host Kitchens 8. Micromarkets 9 10 ME MENU • Group Ordering • Family Meal MENU • Dessert! • Find hook 11 12 2
7/1/20 ME MENU ME MENU – SO SOCIAL CAUSE SE • Meal Kits • Kid’s • Easy for ops • Take lid off sales 13 14 ORDER TAKING - DI OR DIGITAL ORDER-TAKING 15 16 OR ORDER TAKING – AP APP CL CLIPS OR ORDER TAKING - PH PHONE • Answer & Sell • Packages • Simplify Menu 17 18 3
7/1/20 OR ORDER TAKING - PH PHONE A. A.I. I. CALL CENTER • SELL Drinks & Desserts 19 20 TAMPER-EV TA EVIDEN ENT PACKAGING 21 22 PA PACKAGING – PR PRESEN ENTATI TION & KIDS! OPERATIONS 23 24 4
7/1/20 HO HOSPITALITY, CONTACTLESS, ACCUR URACY, OP OPERA RATION ONS TR TRUST 25 26 THE OPPORTUNITY ROS 3.0 CURBSIDE/PICKUP 27 28 CO CONTACTLESS = NO CO CONTACT CU CURBS RBSIDE ORDER PICK-UP 1 SCAN CODE 2 TAKE 3 AND ORDER ENJOY T T O O U U C C H H L L E E S S S S 29 30 5
7/1/20 TEL TELEN ENAV DELIVERY 31 32 RE RECAP CAP DELIVE DE VERY 33 34 EXCUSES EX TA TAKEOUT BLUEPRINT • I don’t have time • I tried that before • It didn’t work • That won’t work here 35 36 6
7/1/20 OUR SERVICES WH WHAT WE WE DO (Chains, Franchisors, Multi- • Ke Keynotes & Workshops Unit Operators) • Co Consulting • Ca Catering Do Domination • D. D.W.Y. • D. D.F.Y. tj@tjschier.com 37 38 HO HOW WILL YOU BE SUCCESSFUL THI HIS TIME? TA TAKEOUT DOMINATION PROGRAM MANAGER & Spectrum of Success FRANCHISEE • Blueprint 1. INFORMATION VIRTUAL • 4-weeks Coaching 2. INSPIRATION • 3-part Training Module TRAINING & 3. RECOMMENDATION • Takeout Review Process MENTORING 4. IMPLEMENTATION • Technology/Ops $$$$$$$ Recommendations 5. OUTCOMES 39 40 AU AUTO-AT ATTENDANT 41 42 7
7/1/20 DE DELIVE VERY MANA NAGER CA CATERI RING ISN’T DEAD AD www.cateringdomination.com 43 44 Q&A YO YOUR CHOICE • Information alone is not going to cut it tj@tjschier.com • You need System – Accountability – Mentoring • You have a choice (life is all about choices, eh?) 972.679.6330 • You can do it slow… using trial and error and some of what I shared today • Or you can do it quickly with Takeout Domination 45 46 8
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