www.flagshipsg.com Webinar for BigFix & AppScan Users Understanding the post-acquisition world of BigFix & AppScan Presented by: Mark Wyllie, Flagship CEO
Click to edit Master title style www.flagshipsg.com ABOUT FLAGSHIP SOLUTIONS GROUP Flagship provides managed services, and cloud solutions worldwide. Flagship’s managed services include cloud-based managed maintenance, server monitoring and management, 24×7 helpdesk support, and data center infrastructure management. These also include data center strategic planning and hybrid cloud implementations based on a wide range of assessments that look at virtualization, server consolidation, security, and infrastructure-focused integration.
www.flagshipsg.com OUR CORE VALUES HONESTY & INTEGRITY INNOVATION In all dealings whether personal, or We thrive on delivering innovative professional, with our teammates, or our solutions that exceed our customers clients. expectations. PASSION CLIENTS FIRST. ALWAYS. We love what we do, and it shows. We pride ourselves on putting our customers needs first – our clients are our #1 priority. COMMITMENT TO EXCELLENCE Excellence is not a skill, it is a continuous process. Flagship Solutions Group - Confidential 2019
PARTNERSHIPS Flagship Solutions Group - Confidential 2019
Has the recent HCL acquisition left you www.flagshipsg.com with some confusion? • Who will be contacting us to renew our BigFix & AppScan subscriptions? • Who do I contact to make a new purchase? • How will I know when my subscription is coming up for renewal? • Is there a way to track all of our existing HW / SW assets, contracts, licenses, and support agreements? • What should I look for in an HCL partner?
HCL and the Acquisition of BigFix www.flagshipsg.com ABOUT HCL IMPROVEMENTS UNDER HCL : 104% % increase in Engineering staff Leading global technology company 50+ + RFEs (Requests for Enhancements) Delivered Fastest growing at t $8.2B .2Billion USD Revenues 79 79 point improvement in NPS 127,00 ,000+ + diverse, multinational employees across 43 43 countries 44% % More Customer Advocates Deep tradition of partnering with enterprises to 32+ + User Groups, Relevance Classes, and Master Classes driv drive inn nnovati tion into rea eal worl rld ap applicati tion Flagship Solutions Group - Confidential 2019 * Information received from HCL’s post -acquisition Webinar hosted on July 17 2019
BigFix V10 – Coming Find and Fix All Endpoints - FAST www.flagshipsg.com Multi cl cloud su support With multi-cloud support, organizations can centrally track and enforce compliance of elastic cloud-based endpoints. Agentle less for or Modern En Endpoints With agentless discovery of client devices, enterprises can more easily manage new laptops for mobile employees. Adv dvanced Rep eporting With advanced reporting capabilities, user can easily zero in on compliance issues that matter most. * Information received from HCL’s post -acquisition Webinar hosted on July 17 2019
www.flagshipsg.com OUR VALUE-DRIVEN BUSINESS OFFERINGS MANAGED SERVICES TRADITIONAL SALES SOFTWARE SOLUTIONS › HW and SW Solutions › HW | | SW Su Supp pport Con ontract › Stadium Operations › Help Desk Man anag agement › Upgrades › Video Analytics › Internet Security › Hard ardware an and d Softw Software Lic Licens nse e › Professional Services › Data cloud migration › Mobile Device Man anag agement Management › Security Services Products › Private/Public/Hybrid Cloud › Event Management › Weather Dashboard › Onboarding › API Integration (SEIM) › IBM Power and Storage › Monitoring › SAP HANA › IoT Management › Linux, AIX, iOS, Windows › Management › Watson | Cognitive | AI › Lenovo/HP/Dell › Software Solutions Products › Nutanix › Disaster Recovery › Spectrum Suite › VMWare › IBM Cloud › High Availability › Cloud Object › Big Fix › Endpoint management Storage (COS) › Qradar › Weather › MaaS360 › Watson › Aspera Flagship Solutions Group - Confidential 2019
Hardware|Software License Assessment Flagship’s Hardware & Software License Discovery and Assessment tool provides clients with: › Basic support-related information including hardware inventory, code levels, virtual machines, OS data from designated devices. › Inventory listings for both IBM and non-IBM systems › Support recommendations › Identify code currency - Receive operating system and firmware recommendations so that your equipment is up-to-date and secure. › Discover what devices are accessing your network – including data center equipment, virtual machines, networking components and IoT devices. Flagship Solutions Group - Confidential 2019
Flagship’s Expertise in BigFix Proof of Flagship has expertise in endpoint Concept security solutions and services, with extensive experience and skillsets for the BigFix platform. Like with most of our solutions, a BigFix engagement begins Design, with a Discovery & Assessment . Discovery & Setup & Assessment Install You ou can al also en engage Fl Flagship for or a a Hea Health Che Check on on you our exis xisting Bi BigFix ix implementatio ion. Patch Management / Managed Services Flagship Solutions Group - Confidential 2019
BUSINESS OFFERINGS – MANAGED MAINTENANCE SERVICES FEATURES MANAGED SERVICES - Hardware and Software Dedicated Portal – 24 x 7 access to › Automate contract management and renewal processes your records. › Access to custom dashboards and reporting Service Desk - 24x7 support to make › Automated notifications and alerts for upcoming sure you are always within reach of service renewals assistance › Warranty expirations High Availability › Data aggregation and cleansing capabilities › Turn raw/unorganized data into meaningful and actionable reporting and analytics Flagship Solutions Group - Confidential 2019
SMARTER DASHBOARDS - Infralytics ™ Managed Maintenance – Software and “ Hardware License Management There is an enormous amount of logistics and planning needed to support a NASCAR race, but the one thing we do not have control › Integrated Approach over is weather. This partnership with The Weather Company and Flagship Solutions › Asset Management Group will provide NASCAR access to critical › Managing IT Assets information that can improve race operations and help minimize delays, while improving › Manage Software Licenses the race day experience for millions of our › Track Warranties ” loyal fans . › Contract Renewal Lifecycles - Elton Sawyer, NASCAR vice president › Automated Notifications to Internal and External Users Flagship Solutions Group - Confidential 2019
Managed Maintenance Portal - Demo › Flagship Portal Dashboard › HW & SW Assets › Reporting Capabilities › Notifications / Alerts Key Features: - Segment views of asset, contract, license data - Identify compliance exposure / risk In Interested in in vie viewin ing a priv rivate - Create custom alerts of upcoming renewals and license demo of of ou our por ortal? l? expirations Let us know! Flagship Solutions Group - Confidential 2019
WHY FLAGSHIP SOLUTIONS GROUP? www.flagshipsg.com We understand the value of your time, your need for quality customer service and intelligent solutions that deliver business results efficiently. Our Solution Assessment methodology and We believe in building long-term relationships Recommendations Roadmap helps our clients with our clients. This helps us understand where plan for both existing, and future IT needs. our clients have been, and where they want to go . We offer clients variable support Levels. We understand our clients have different needs, We deliver world-class solutions for world-class and varying levels of in-house technical support. companies. Flagship supports the IT needs of As a result, we deliver as much, or as little support some of the world’s largest brands, cross - as you need. industry. We strive to make things simpler for you. Our clients cite our ability to navigate within IBM to deliver cross-platform solutions as an added benefit to working with us Flagship Solutions Group - Confidential 2019
HCL RESOURCES www.flagshipsg.com HCL Resources › BigFix’s new home at HCL Software can be found at www.bigfix.com. › You’ll want your organization to register as an HCL customer. › If you’re a BigFix veteran, the new user hub, where you’ll find links to everything you need, is at support.bigfix.com.
Contact Flagship Solutions Group www.flagshipsg.com Interested in In n rec eceiv iving a a Ha Hardware & Em Email il: : sales@flagshipsg.com Web: b: www.flagshipsg.com Sof Software Lic License Asses ssessment? Phon hone: : 561-208-3941 Click here to request one today! Co Corp rpor orate HQ HQ: 980 N Federal Hwy #302, Boca Connect with us on social media! Raton, FL 33432 LinkedIn | Twitter | Facebook | Instagram
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